Casino 2000 support can be contacted primarily via telephone and email. The main phone number is +352 23 611 - 1, and the general inquiry email is [email protected]. Contacting through their official website contact page is also an option.
Phone, email, and website contact form are available for customer support.
https://casino2000.lu/en/casino
Casino 2000 was launched on April 16, 1983.
Casino 2000 holds the exclusive casino gaming license in Luxembourg, issued under Luxembourg's strict gambling laws regulated by the Ministry of Justice.
Rue Th. Flammang, Mondorf-les-Bains, L-5618, Luxembourg.
The casino is licensed in Luxembourg, under the jurisdiction of the Luxembourg Ministry of Justice.
There is no verified information that Casino 2000 offers a live chat service on their website.
Yes, Casino 2000 provides a contact form on their official website’s contact page.
The general info email ([email protected]) is used for all inquiries, including technical support.
No verified specific VIP support email is publicly available for Casino 2000.
No separate complaints email address is listed; customers are recommended to use the general contact email.
No dedicated finance department email is published; inquiries should go through the general contact email.
No specific email for security issues is publicly listed.
+352 23 611 - 1 is the main customer support phone number.
No dedicated VIP support phone line is publicly listed.
No dedicated complaint phone line is indicated.
Available mainly via email ([email protected]) and phone; no specific technical support hotline is publicly disclosed.
Contact generally via the main phone or [email protected] email, as no direct financial contact details are published.
No direct contact details for security service are publicly provided.
No official Telegram support account found.
No official WhatsApp support number is available.
No official Viber support account is available.
No official WeChat support account is published.
https://www.facebook.com/casino2000luxembourg
https://www.instagram.com/explore/locations/436317252/casino-2000/
No verified official Twitter or X account found.
https://www.linkedin.com/company/casino2000/
No verified official YouTube channel found.
No official Telegram channel found.
No official Discord server information found.
No information available on video call support availability.
No dedicated helpdesk or ticket system publicly identified for Casino 2000.
Casino 2000 does not appear to have a mobile app with integrated support chat.
No confirmed information about push notification support.
No SMS support option is publicly listed.
No official callback service is mentioned.
No official forums or community platforms related to Casino 2000 found.
No dedicated support mobile app available.
No information on video consultations via Zoom or Teams.
The casino operates daily, implying customer support is available on weekends and holidays during business hours.
The casino is open daily from 10:00 AM to 3:00 AM Sunday to Thursday, and until 4:00 AM on Fridays and Saturdays, likely matching support availability.
Likely supports Luxembourgish, French, German, and English in customer service.
Support is primarily for customers in Luxembourg and tourists visiting Casino 2000.
Customers can contact support without needing registration.
No live chat with document upload capability is available as chat is not verified.
https://casino2000.lu/en/privacy-policy
https://casino2000.lu/en/terms-of-use
Standard procedure would involve using the casino’s website password recovery feature or contacting support for assistance.
Contact customer support via email or phone to verify identity and request account reinstatement.
Accounts may be blocked for security reasons, suspicious activity, or failure to meet verification requirements.
Profile changes usually require logging into the account on the website and accessing the profile settings or contacting support.
Immediately contact support by phone or email to secure and verify the account.
No specific details publicly disclosed; generally involves account security settings or support assistance.
Common issues include phone network problems, blocking by carrier, or incorrect phone number registered.
Contact support to request account deletion following privacy and data protection guidelines.
Verify credentials, reset password, or contact customer support for help.
This feature is generally accessible within account settings if provided.
To comply with legal KYC/AML requirements and ensure player identity and security.
Typically, government-issued ID, proof of address, and proof of payment method.
Verification usually takes from a few hours up to a few business days.
Resubmit clear, valid documents and contact support for further guidance.
Usually via the casino website secure upload area or via email upon request.
Due to regulatory compliance, unusual activity, or large transactions.
Most casinos prohibit multiple accounts to comply with policies and legal requirements.
Contact the casino's security or support team immediately by phone or email.
Notify support and provide alternate verification to recover account access.
Update profile settings on the website or contact support for assistance.
Due to pending verification, regulatory measures, or account restrictions.
Usually set within account settings or by request to customer support.
A voluntary program to block access; activated via customer service or website settings.
Contact support to enable temporary account suspension if available.
Report immediately to security or support via phone or email.
Issues may relate to payment method, bank restrictions, or casino system.
Typically processed within 24-72 hours depending on method and verification.
Transaction fees depend on payment method and casino policies, some deposits/withdrawals may be free.
Could be due to incomplete verification, restrictions, or suspicious activity.
Common methods include credit/debit cards, bank transfers, and e-wallets, but specific methods for Casino 2000 are not listed.
General limits depend on the casino policies; specifics unavailable.
Specific minimum deposit amount is not publicly detailed.
Specific maximum deposit amount is not publicly detailed.
Contact customer support immediately to request cancellation before processing.
Delays can be caused by additional verification, banking processing times, or system issues.
Typically withdrawals must be processed to the original deposit method or verified accounts.
Contact support immediately with transaction details for resolution.
Status updates typically available in account transaction history or by contacting support.
Possible reasons include verification issues, suspicious activity, or regulatory compliance.
Proof of identity, proof of address, and proof of source of funds.
Most casinos have withdrawal limits for security and compliance reasons; specifics are not listed.
Refunds are processed according to casino policies, usually credited back to the original payment method.
Contact financial support to resolve issues and try alternative payment methods if needed.
Usually not allowed once withdrawal is requested; contact support for exceptional cases.
To comply with anti-money laundering regulations ensuring legitimacy of funds.
Request via customer support or through the user account if available.
Contact support providing payment details to expedite release.
Likely accepts Euro (EUR) primarily, as it is located in Luxembourg.
Not specified, but currency conversion may be done through payment providers with fees.
No verified information that Casino 2000 accepts cryptocurrencies.
Contact casino support and payment provider to troubleshoot.
Contact support immediately to arrange return if possible.
Problems may be due to browser issues, internet connectivity, or software glitches.
Refresh the game or website, clear cache, or contact support if issues persist.
Report via customer support channels with details of the issue.
Contact support with session details for investigation and possible resolution.
Check device sound settings, browser permissions, or reload the game.
Close other applications, restart browser/device, check internet connection.
Could be network lag or technical error; report to support.
Usually available within the game interface or account history.
Refresh or restart the game; contact support if problem continues.
Due to licensing, restrictions, or technical issues.
Clear browser cache and cookies or app cache if using one.
Ensure app/browser is updated, stable internet, or try another device.
Contact customer support with bonus claim details for review.
Usually available in the bonus terms on the casino website.
Could be due to not fulfilling conditions; contact support for clarification.
Follow casino announcements and register via website or support.
Verify code validity and conditions; contact support if issues persist.
May be due to maintenance, licensing restrictions, or connectivity issues.
Check internet speed and device compatibility; report to support.
Use customer support email or phone with detailed description.
Check internet, clear cache, try different browser or device.
Use recommended browsers and update to latest versions.
Modern casinos avoid Flash; keep browser updated for best compatibility.
Check connection, close other apps, clear cache or contact support.
Contact casino support via email or phone for technical issues.
