Avenger Slots Casino customer support is available via live chat for registered members and by email. Live chat can be accessed after logging in to your account. Email support is available for general inquiries.
Customers can contact support via live chat (after login) and email; no phone support or social media support channels available.
https://avengerslots.com/
2018
Licensed by the UK Gambling Commission and the Alderney Gambling Control Commission.
La Corvee House, La Corvee, Alderney, GY9 3TQ, United Kingdom.
United Kingdom and Alderney.
Live chat is available on the site for registered users, but only during operating hours (9:30am–6pm Monday to Friday excluding bank holidays); not 24/7. Response times are typically within a few minutes during operating hours.
There is a contact form or basic “Contact Us” page available for submitting support requests.
No dedicated VIP support email is listed; VIPs contact the general support email.
No dedicated finance email listed; use [email protected] for related inquiries.
No dedicated security service email listed; use [email protected] for security issues.
No phone support hotline is provided.
No dedicated VIP phone support line is available.
There is no separate complaint support phone line.
Technical issues are handled via live chat or email; response during operating hours.
Financial support is handled via email and live chat.
Security issues should be reported via the general support email.
The casino does not offer support via Telegram.
There is no official WhatsApp support account.
The casino does not provide Viber support.
There is no official WeChat account for support.
No official Facebook page found.
No official Instagram account found.
No official Twitter/X page found.
No LinkedIn company page found.
No official YouTube channel found.
No Telegram broadcast channel found.
No Discord server available.
Video call support is not available.
A basic ticket/helpdesk system is available via the contact form and support email.
There is no dedicated mobile app for support chat; mobile browser access is available.
The site does not offer push notifications for customer support communications.
SMS support is not available.
Callback service is not offered.
There are no official forums or communities run by Avenger Slots Casino.
No dedicated mobile support app exists; use the mobile website for access.
Video consultation via Zoom or Teams is not supported.
Support operates Monday–Friday, 9:30am to 6pm, excluding bank holidays; not available weekends or holidays.
Support is available Monday–Friday, 9:30am to 6pm, UK time, excluding bank holidays.
English is the main language for customer support.
Service is focused on the UK and locations where Alderney and UK Gambling Commission regulations apply.
Non-registered users can contact support via email, but live chat is only accessible to registered members.
Documents can typically be uploaded via email or account dashboard; chat upload may not be supported.
https://avengerslots.com/privacy-policy
https://avengerslots.com/terms-conditions
Use the “Forgot Password” feature on the login page to reset your password via email confirmation.
Contact support via email for further instructions and provide requested documents for verification.
Accounts are usually blocked due to security issues, verification problems, fraudulent activities, or breaching casino terms.
Log in to your account and update your profile details; contact support if you need help changing sensitive information.
Immediately contact support, change your password, enable extra security features, and review account activity.
If available, follow account settings to activate 2FA; if not offered, rely on a strong password and secure email.
Ensure your phone number is correct, check network connectivity, and confirm your carrier supports SMS from the casino.
Send a request via email to support or use the account settings to request permanent account closure.
Use password recovery, check your credentials, clear browser cache, and contact support if issues persist.
Casinos may provide login history in your account settings or on request from support.
Document verification is required by law for KYC procedures to prevent fraud, money laundering, and ensure customer identity.
Commonly requested documents include government-issued ID, proof of address, and payment method verification.
Verification typically takes 1–3 working days, subject to review and completeness of documents.
Check rejection reasons, resubmit correct documents, and contact support for specific guidance.
Use the account dashboard or send documents via email as instructed by support.
Additional checks may be triggered by large transactions, changes in profile data, or suspicious activity.
Multiple accounts are not allowed; one account per user is standard for compliance and fraud prevention.
Email the support team with full details of the suspicious activity for investigation.
Contact support with alternative verification documents to update or recover your email.
Update your phone number via account settings, or contact support with identity verification.
Functions may be limited by verification status, responsible gambling measures, or due to account reviews and restrictions.
Set deposit limits via the responsible gambling tools in your account, or request assistance from support.
Self-exclusion lets you block access for a set period; activate via the account or by contacting support.
Request a temporary freeze via support or use responsible gambling tools in your dashboard.
Report suspected fraud immediately to support; provide detailed info and supporting evidence.
Check payment method status, sufficient funds, correct account details, and contact support if the problem persists.
Withdrawals are approved in 1–3 working days, pending verification and payment method processing times.
Some withdrawals may be subject to a small fee (e.g., £2.50 per withdrawal); check terms for specifics.
Withdrawals can be declined due to incomplete verification, violating bonus terms, exceeding limits, or security concerns.
Deposit methods include Visa, MasterCard, PayPal, PaySafeCard, Skrill, Neteller, Maestro, and PayByMobile.
Minimum deposit is typically £10, with varying upper limits depending on method and responsible gaming settings.
This can vary depending on the payment method; check with support for specific limits.
If the withdrawal is still pending, cancel it via the cashier section in your account dashboard.
Delays may result from incomplete verification, bank processing times, or public holidays.
Most casinos require withdrawals to the original deposit method, but alternatives may be possible after verification.
Contact support with payment proof; provide transaction details to expedite investigation.
Review your cashier/account section for transaction status or contact support directly.
Operations may be blocked due to verification issues, responsible gambling limits, or account restrictions.
Larger withdrawals may require government-issued ID, proof of ownership of payment method, and address verification.
No strict withdrawal limits are stated; check terms or contact support for large transaction specifics.
Refunds are processed back to the original payment method after confirmation; contact support to initiate.
Review payment method, resubmit if needed, and contact support for troubleshooting and resolution.
Change is usually allowed if the previous payment method is unavailable; submit a request and follow verification steps.
Proof of funds ensures compliance with anti-money laundering laws and confirms legitimacy of player funds.
Request a statement via support or download from the account dashboard if available.
Contact support, provide transaction details, and await resolution; payments are investigated promptly.
GBP is the primary currency for all transactions and accounts.
No currency conversion available; deposits and withdrawals must be made in GBP.
Cryptocurrency payments are not supported by Avenger Slots Casino.
Try again, check your payment details, and report persistent errors to support for resolution.
Contact support as soon as possible with details; erroneous deposits may be returned if unspent.
Clear browser cache, check internet connection, ensure browser compatibility, and contact support for ongoing issues.
Refresh the page, log back in, check your account, and contact support if winnings or game balance are missing.
Use email or live chat to contact support with details of the game error and any relevant screenshots.
Contact support for review; winnings are usually restored after validation of the crash event.
Check audio settings, browser settings, and refresh; contact support if problem persists.
Restart device, clear browser cache, check for updates; slower connections may cause lag.
Review specific game rules, connection status, and contact support with game details for resolution.
Game results are shown after each round; can also be reviewed in your game/account history.
Reload the game, check your connection, and contact support if issue continues.
Regional restrictions, account limitations, or removed games may cause unavailability.
Go to browser settings, clear cache data, and restart browser for improved performance.
Ensure browser is updated, clear cache, and restart the app or browser; contact support for persistent issues.
Check eligibility, verify terms, and contact support with bonus code and transaction details.
Review bonus terms in your account dashboard or on the casino’s promotions page.
Confirm participation and requirements; contact support if points do not appear after meeting criteria.
Register for promotions via the site; follow event instructions and contact support for entry issues.
Check code validity, eligibility, and expiration date; contact support for manual activation.
Avenger Slots does not offer live casino games at this time.
Ensure stable internet connection, update browser or app; contact support for technical issues.
Send a description and screen captures via email or live chat to customer support.
Clear browser cache, try a different browser or device, check internet connection, and contact support if unresolved.
Use recommended browsers (latest Chrome, Safari, Firefox); update plugins and clear cache for optimal performance.
Use official update prompts or browser extension stores to update plugins.
Check connection, clear cache, disable bandwidth-heavy apps, and contact support if issues persist.
Contact customer support via live chat or email during operating hours for technical help.
