Betobet Casino support can be contacted primarily through live chat available 24/7 on their website, email ([email protected] or [email protected]), and phone (+4475881707815). Live chat provides instant help, phone support offers detailed assistance, and email is available for less urgent queries.
Live chat, email, phone support, and an online contact form are available for customers.
https://betobet.one
2020
Licensed under Curacao eGaming License #365/JAZ issued to Counder B.V.
Fransche Bloemweg 4, Willemstad, Curacao
Curacao
Yes, there is a live chat on the website which operates 24/7 with instant response times.
Yes, there is a contact form available on the official website’s "Contact Us" page for customer inquiries.
No publicly verified specific VIP support email; typically handled via dedicated VIP channels on request.
No specific email publicly listed; financial inquiries are usually handled by the general support email.
No separate public email for security issues; handled via general support channels.
+44 7588 1707815
Not publicly available; VIP customers usually get dedicated support through their account managers or private channels.
Not publicly specified; complaints are managed via the complaints email and general support contact numbers.
Available 24/7 via live chat and email; provides assistance with account issues, game errors, deposits, and withdrawals.
Contacted through [email protected] or via live chat for payment-related questions.
Security-related issues are addressed through the main support channels.
Not publicly verified.
Not publicly verified.
Not publicly verified.
Not publicly verified.
No official URL publicized; Betobet maintains social media presence but specific pages are not central for support.
Not publicly listed.
Not publicly listed.
https://www.linkedin.com/company/bet-o-bet
Not publicly listed.
Not publicly verified.
Not publicly verified.
No indication of video call support available.
The casino uses email support and live chat but no clear separate ticketing system has been publicly specified.
Betobet offers a mobile app but specific support chat functionality within the app is not detailed.
Push notifications are available in the mobile app for updates and promotions.
Not publicly indicated that SMS support is provided.
Yes, a free callback option is available, where the support team calls the player back after a request.
No official forums or community platforms directly related to Betobet Casino are publicly known.
The mobile app exists, but dedicated support contact features within it are unclear.
No Zoom or Teams video consultations are provided.
Yes, support is available 24/7 including weekends and holidays.
Support operates continuously 24 hours a day, 7 days a week.
Support is typically available in English and several other languages common to the casino’s player base, often including Arabic and Hindi.
Betobet serves multiple international regions, especially focusing on Asia, the Arab world, and Europe, except restricted countries like the US, UK, and some EU countries.
Yes, live chat and email support are accessible without prior registration.
Document upload is possible via the support channels, especially for verification purposes, commonly through email or support portal.
https://betobet.one/privacy-policy
https://betobet.one/terms-and-conditions
Use the “Forgot Password” link on the login page to reset via registered email.
Contact customer support via live chat or email to verify identity and resolve issues.
Common reasons include suspected fraud, violation of terms, verification failure, or suspicious activity.
Changes usually require contacting support or doing so via the account settings after login.
Immediately contact customer support to secure the account and change login credentials.
If supported, instructions are provided in the account security settings or by contacting support.
Possible reasons include incorrect phone number, network issues, or carrier blocks; verify number and contact support.
Contact support with a request to delete the account, following identity verification procedures.
Check username/password, reset password, clear cache, or contact support if issues persist.
Available in account security settings or by request from customer support.
Verification confirms player identity, prevents fraud, and complies with legal regulations (KYC).
Government-issued ID, proof of address (utility bill), and sometimes payment method proof.
Generally 24 to 48 hours after document submission.
Resubmit clearer, valid documents or contact support for guidance.
Upload via account verification section or send via support email as instructed.
Triggered by large transactions, suspicious activity, or regulatory compliance needs.
No, most casinos including Betobet prohibit multiple accounts per user.
Contact support immediately via live chat or email with details of the activity.
Contact support for account recovery with alternative verification methods.
Update via account settings or request support assistance.
Limitations may be applied due to verification issues, suspected fraud, or self-exclusion.
Use the responsible gaming settings in your account or request support assistance.
A responsible gaming feature to restrict account access temporarily or permanently via support or account settings.
Contact support to request a temporary freeze for a specified period.
Report immediately to support with evidence and follow their instructions.
Possible cause includes payment method issues, insufficient funds, or system errors; verify and contact support.
Usually between 24 to 72 hours depending on the payment method.
Betobet typically charges no fees on deposits; some withdrawal fees may apply depending on method.
Reasons include incomplete verification, suspicious activity, or violation of terms.
Credit/debit cards, e-wallets (Skrill, Neteller, MuchBetter), bank transfer, and various cryptocurrencies.
Minimum around $10, maximum varies by method and VIP status.
Depends on payment method and VIP level; standard limits apply.
Contact support immediately to request cancellation, if the withdrawal is still pending.
Delays may be due to manual review, verification issues, or payment provider delays.
Usually withdrawals must be made to the original deposit method; alternatives may require support approval.
Contact support with transaction details for investigation and resolution.
Use your account transaction history or contact support for updates.
Often due to verification issues, regulatory compliance, or suspected fraudulent activity.
Additional proof of identity, proof of funds, and sometimes source of income.
Yes, weekly and monthly withdrawal limits apply and can be increased for VIP players.
Refunds are processed to the original payment method following review.
Verify payment details and try again or contact support for assistance.
Typically no, withdrawals are processed via the original deposit method.
To comply with anti-money laundering regulations and verify legitimate funds.
Request from support or download from the account transaction history.
Contact support with payment details for prompt resolution.
USD, EUR, CAD, AUD, GBP, INR, and numerous cryptocurrencies including Bitcoin, Ethereum, and others.
Yes, currency conversion is supported, often with standard exchange rates applied.
Deposits and withdrawals via supported cryptocurrencies are processed almost instantly with blockchain verification.
Contact support, provide details, and follow their instructions for resolution.
Contact support immediately to report and request return of erroneous deposits.
Could be due to browser issues, internet connection, or server problems; clear cache, try another browser, or contact support.
Refresh the game or browser; if problems persist, report to support for investigation.
Use live chat or email support with detailed description and screenshots if possible.
Contact support with game round details for review and potential correction.
Check browser and device sound settings, reload the game, or try another device.
Clear cache, ensure stable internet connection, update browser or app, and contact support if needed.
Possible reasons include technical issues or rule violations; report to support for review.
Results are usually available after each game or via the game’s history section.
Refresh the page/browser, clear cache, or contact support.
Restrictions may be due to regional licensing or temporary technical issues.
Clear browser cache and cookies or reinstall the app for mobile users.
Update the app/browser, clear cache, or switch devices; report persistent issues to support.
Contact support with bonus code and deposit details for manual activation.
Wagering details are stated in the bonus terms and conditions on the website.
Could be due to expired bonuses, unmet conditions, or technical issues; contact support.
Register, opt-in if required, and follow promotion rules stated on the website.
Verify code validity, terms, and contact support for assistance.
May be due to regional restrictions or technical maintenance; check with support.
Check your internet connection, update browser/app, or report issues to support.
Use live chat or email support with detailed descriptions and screenshots if available.
Clear cache, check internet connection, try different browser/device, or contact support.
Use recommended browsers (Chrome, Firefox, Edge) and keep them updated.
Flash is largely obsolete; use HTML5 compatible browsers and update browser regularly.
Clear cache, use a stable connection, or try accessing during off-peak hours.
Contact support via live chat or email specifying game and issue details.
