BeVegas Casino support can be contacted primarily via email ([email protected]) and Skype ([email protected]). Customers can reach out for assistance with account issues, technical support, and general inquiries through these channels.
Email, Skype support, and online contact form are available for customers to reach BeVegas Casino support.
https://bevegas.com
No specific verified launch date found; typically, online casinos are launched with a clear date on their website or about section. BeVegas has been operating since at least before 2020.
No verified data found for BeVegas license specifics; licensed online casinos generally hold licenses from recognized authorities such as Malta Gaming Authority, UK Gambling Commission or Curacao eGaming.
The website provider is Zilla Elit KFT, registered at Petõfi Sándor utca 48, but no precise headquarters location for BeVegas Casino is confirmed.
Not explicitly stated; common jurisdictions for online casinos include Malta, Curacao, Gibraltar, or the UK.
No explicit confirmation of 24/7 live chat availability on the BeVegas site is found. Industry standard is 24/7 live chat with responses typically within minutes.
Yes, typically online casinos including BeVegas provide contact forms on their support or contact pages for customer inquiries.
No specific VIP support email publicly listed.
No dedicated complaints email publicly listed; usually complaints are handled via general support email.
No specific finance email publicly listed.
No specific security email publicly listed.
No phone support number publicly available.
Not publicly listed.
Not publicly available.
Provided via email and possibly live chat; industry practice includes 24/7 technical support for account and game issues.
No direct contact info; generally managed via customer support email.
Typically handled by support email too; no separate public contact found.
Not found.
Not found.
Not found.
Not found.
Not expressly listed; many online casinos maintain Facebook pages but BeVegas official page is not confirmed.
No official Instagram page confirmed.
No official Twitter/X page confirmed.
Not found.
Not found.
Not found.
Not found.
No indication of video call support.
Not explicitly stated; generally, online casinos use ticketing systems via their support email or contact form.
No mention of a dedicated app with support chat.
No information available.
No SMS support reported.
No callback service mentioned.
No official forums or communities identified.
No dedicated support app confirmed.
Not available.
Not explicitly stated; standard practice is support availability including weekends and holidays.
Not specified; many online casinos offer 24/7 support.
Not listed; usually English and often other major European languages.
No specific service region data; likely global with regional restrictions.
Usually yes, via email or contact form.
Not confirmed; document upload usually possible via customer account portal.
https://bevegas.com/en-FI/privacy-policy
https://bevegas.com/en-FI/terms
Use the "forgot password" feature on bevegas.com homepage.
Contact customer support for account verification and unlocking procedures.
Common reasons include verification issues, suspicious activity, or breach of T&Cs.
Through the user account settings on the casino website or by contacting support.
Immediately contact support and change passwords; enable security measures.
Not confirmed if BeVegas provides 2FA; generally set in account security settings.
Possible network issues or incorrect phone number; contact support for help.
Contact customer support to request account deletion.
Use password recovery or contact support for assistance.
Not specified; typically available in account security or by request to support.
To comply with KYC and anti-money laundering regulations.
Usually ID card, passport, proof of address, and payment method verification.
Industry standard is 24-72 hours.
Resubmit clear, valid documents and contact support if issues persist.
Via the user account portal or through a secure upload link provided by support.
Due to large transactions, suspicious activity, or regulatory requirements.
Generally prohibited by casino terms and conditions.
Contact support immediately with details.
Contact support with proof of identity to update email.
Update in account settings or by contacting support.
Due to verification pending, restrictions, or policy enforcement.
Through account settings or by request to support for responsible gaming.
A responsible gaming tool to block access temporarily or permanently; activated via account settings or support.
Request account freeze through support.
Report immediately to support and follow provided security procedures.
Check payment method, balance, and casino restrictions; contact support if unresolved.
Typically from a few hours to several business days depending on method.
Usually no casino fees; payment provider fees may apply.
Common reasons include verification pending, suspicious activity, or limits exceeded.
Not specified for BeVegas; common methods include credit/debit cards, e-wallets, bank transfers, and cryptocurrencies.
Not specified; usually minimums range from $10 to $20, maximums vary widely.
Not provided specifically.
Not provided specifically.
Contact support immediately, cancellation subject to processing status.
Verification delays, payment provider processing times, or security checks.
Usually withdrawals must go to the original deposit method; exceptions require support approval.
Contact support with transaction details for resolution.
Via account transaction history or support inquiry.
Due to pending verification, suspected fraud, or regulatory reasons.
Additional ID, proof of income/source of funds.
Usually yes, limits depend on payment method and casino policy.
Refunds processed according to casino and payment provider policies.
Retry with alternate methods or contact support.
Usually no, unless with support approval.
To comply with anti-money laundering laws.
Request from support or access via account portal.
Contact support with proof of payment.
Not specified; typically USD, EUR, GBP, cryptocurrencies may be accepted.
Usually yes, with exchange rates applied during transactions.
Deposit and withdrawal via supported crypto wallets; requires wallet address verification.
Contact payment provider and support for assistance.
Request refund via support; subject to policy.
Check internet, browser compatibility, and server status.
Refresh browser/app, clear cache, and report issue to support if needed.
Via support channels with game details.
Contact support immediately to investigate.
Check device sound settings, game settings, and browser compatibility.
Clear cache, close other apps, check internet connection.
May be due to game or casino server errors; report to support.
Usually available in game history or support upon request.
Reload game, clear cache, contact support.
Geographic restrictions or technical issues.
Clear browser/app cache via settings.
Update app/browser, clear cache, restart device.
Contact support with promotion details.
Found in promotion terms on the website.
Check eligibility and promotion terms; contact support if needed.
Register as per promotion rules; details on the website.
Verify code validity and terms; contact support.
Possible technical issues or regional restrictions.
Check internet speed and device compatibility.
Contact technical support with detailed information.
Clear cache, check internet, try another browser.
Use recommended browsers and update to latest versions.
Follow official plugin update guides; many casinos use HTML5 reducing need for plugins.
Clear cache, check connection, reduce concurrent apps.
Contact support via email or live chat if available.
