You can contact Unibet USA Casino support primarily through their 24/7 live chat feature available on their website or mobile app, by phone during specified hours, and via email for more detailed inquiries.
Live chat, phone support, email; access through website and mobile app.
https://www.unibet.com
Unibet was launched in 1997.
Unibet operates under gaming licenses issued by regulatory authorities such as the Malta Gaming Authority (MGA) and relevant US state gaming commissions.
Unibet is headquartered in Copenhagen, Denmark.
Malta Gaming Authority (MGA) and individual US state gaming jurisdictions where Unibet operates.
Yes, Unibet offers live chat support available 24/7, with response times typically within 30 to 60 seconds.
Yes, Unibet provides a contact form available within their Help Center section.
No dedicated technical support email publicly provided; general support emails include [email protected] and state-specific emails.
Not publicly specified; VIP customers typically access dedicated support via specialized contact paths within their accounts.
No specific complaints email publicly available; complaints typically managed through live chat or general support.
Not publicly specified for USA; financial inquiries are handled through customer support channels.
No public email specifically for security; security-related issues are addressed through customer support.
Available but specific to each jurisdiction; example UK numbers include 0808 1686635; US numbers vary by state and are found within the help sections.
Not publicly disclosed.
Not publicly disclosed.
Available via live chat and email; no separate hotline; support is available during business hours.
Contacted through customer support channels; no direct public financial department email.
Managed via customer support; no separate direct contact information publicly available.
Unibet does not have an official Telegram support account.
Not available.
Not available.
Not available.
https://www.facebook.com/unibet
https://www.instagram.com/unibet/
https://twitter.com/unibet
https://www.linkedin.com/company/kindred-group/
https://www.youtube.com/user/UnibetOfficial
Not available.
Not available.
No, video call support is not offered.
Yes, a ticket system is available via the contact form and email communication for support follow-ups.
Yes, the Unibet mobile app includes live chat support.
Yes, the app supports push notifications for updates and communications.
No SMS support channel is available.
No public information about callback services.
No official forums; community interaction occurs on social media platforms.
Support is integrated within the main Unibet mobile app.
No, such video conference consultations are not offered.
Yes, live chat and email support are available seven days a week.
Live chat and phone support operate from 8 AM to 11 PM ET, seven days a week; email support is available 24/7.
English and other languages depending on the region and license jurisdiction.
United States states where Unibet is licensed; other international regions include Europe and Canada.
Yes, support can be accessed via live chat for unregistered users with limited inquiry scope.
No, documents cannot be sent through live chat; document uploads are handled via secure online portals.
https://www.unibet.com/privacy
https://www.unibet.com/terms
Use the "Forgot Password" link on the login page to receive a reset link via registered email.
Contact customer support through live chat or email to verify identity and resolve the reason for blocking.
Common reasons include KYC verification failure, suspicious activities, violation of terms, or account security issues.
Update options are available in the account settings section after logging in; some changes may require verification.
Immediately contact customer support to secure the account and follow their recovery procedures.
Generally available in account security settings; follow prompts to link phone number or authentication app.
Troubleshoot by checking phone number accuracy, network issues, or contact support for assistance.
Submit an account closure request through customer support or use self-exclusion features.
Use password recovery, check for lockouts, verify username/email, or contact support for assistance.
Some account settings may show recent login activity; if not, request details through support.
To comply with KYC regulations, prevent fraud, and ensure security.
Valid government-issued ID (passport, driver’s license), proof of address (utility bill, bank statement).
Usually 24 to 72 hours depending on workload.
Resubmit clearer, valid documents; contact support for specific rejection reasons.
Via secure upload interface in the account verification section or as instructed by support.
Triggered by high withdrawal amounts, suspicious activity, or regulatory requirements.
No, multiple accounts are generally prohibited by casino policy.
Contact support immediately via live chat or email with details.
Contact support promptly to update email after identity verification.
Edit phone number in account settings or contact support if verification is required.
May be due to pending verification, regulatory restrictions, or security holds.
Generally available in account settings or safer gambling section.
A tool to block oneself from playing temporarily or permanently; can be activated via account settings or support.
Contact support to request a temporary pause or use self-exclusion features.
Report immediately to support with relevant details.
Common reasons include payment method issues, insufficient funds, or account restrictions.
Typically 24 to 72 hours after approval.
Usually no fees; check terms as some payment methods may charge fees externally.
Possible reasons include verification issues, suspicious activity, or insufficient balance.
Credit/Debit cards (Visa, MasterCard), PayPal, online bank transfer, prepaid cards, PayNearMe.
Minimum deposits generally start at $10; maximums vary by method and jurisdiction.
Varies by payment method and state regulations.
Contact customer support as soon as possible to attempt cancellation.
May be due to pending verification, high demand periods, or banking delays.
Withdrawals are usually restricted to the original deposit method.
Contact support immediately with transaction details for investigation.
Check account transaction history or contact support.
Often due to pending verification, account restrictions, or regulatory compliance.
Typically government ID, proof of address, and proof of source of funds.
Yes, limits may apply according to account status and local regulations.
Refunds depend on transaction status; support will guide on policies.
Contact support with payment details for resolution.
Usually not after withdrawal request; consult support for possible options.
To comply with anti-money laundering regulations and verify transaction legitimacy.
Request via customer support or download from account history.
Contact support promptly with transaction information.
US Dollar and other regional currencies depending on market.
Yes, automatic currency conversion applies as per payment method rates.
Cryptocurrencies may not be supported in all jurisdictions; check specific terms.
Contact support immediately for troubleshooting.
Contact support to request correction or refund.
Try clearing cache, checking internet, or updating software.
Refresh the game, clear cache, or contact support if issue persists.
Use live chat or support email with detailed information.
Contact support with game and session details to investigate.
Check device settings, browser permissions, or app audio settings.
Use updated browsers/app, check internet, clear cache.
Check bet acceptance, balance, or game terms; contact support if unclear.
Results are logged in game history or through game provider panels.
Refresh page or relaunch app; contact support if persists.
Availability may depend on jurisdiction, licensing, or technical issues.
Clear browser/app cache through settings.
Update app or browser, check compatibility, contact support.
Contact support with bonus details for assistance.
Check promotion terms in account or Help Center.
Contact support if terms are met but no credits appear.
Register and follow instructions in promotional sections.
Verify code validity and eligibility; contact support if issues.
Possible maintenance, jurisdiction restrictions, or connection issues.
Check connection, update app/browser, contact support if problem continues.
Use live chat or email with detailed description.
Clear cache, check connection, try different browser or device.
Use recommended browsers and update them regularly.
Modern sites use HTML5; avoid Flash; keep browser updated.
Check internet speed, clear cache, or try different device.
Contact Unibet support via live chat or email.
