License Name
Alderney eGambling Licence
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Issuing Country/Region
Alderney (Bailiwick of Guernsey)
Regulatory Body
Alderney Gambling Control Commission (AGCC)
Types of Regulated Games
Online casino, sports betting, poker, bingo, lotteries, remote gambling services
Market Coverage
International
Regulator's Reputation
Excellent
Legal Entity Requirements
Company must be incorporated in Alderney for a primary license; associate certificates available for foreign companies
Minimum Share Capital
No statutory minimum, but financial stability and capital sufficiency must be demonstrated
Directors and Shareholders Requirements
Executive director and appointed anti-money laundering officer required; background checks for directors/shareholders
Anti-Money Laundering (AML) Requirements
Mandatory AML/CFT policies, documented procedures, transaction monitoring, and reporting
Data Protection Requirements
Compliance with global standards; protection of player data expected
Reporting Requirements
Periodic reports to AGCC, including financial, compliance, and operational reports
Audit Requirements
Annual audit and operational center inspection by AGCC; ongoing compliance checks
Software Certification Requirements
All gaming software must be certified by approved testing laboratories
RNG Certification
Independent third-party certification required for Random Number Generators
Payment System Requirements
Use of secure, reliable, and approved payment service providers
Server Location Requirements
Servers must be hosted in AGCC-approved data centers in Alderney or Guernsey; associate certificates may allow external hosting
Domain Name Requirements
No specific restrictions; international or local domains permitted
Language Support Requirements
English mandatory; additional languages at operator discretion
Currency Support Requirements
Multiple currencies permitted; no Alderney currency requirement
Legal Compliance Costs
Initial investigation deposit of £10,000; legal and compliance costs vary by scope
Background Checks
Criminal, financial, and integrity reviews for key personnel and owners
License Scope Restrictions
Remote/online gambling only; land-based requires other licenses
Jurisdictional Tax Compliance
0% corporate and gaming taxes in Alderney
Player Data Storage Requirements
Secure storage; data protection standards must be met
Cross-Border Operations
International operations allowed; must comply with laws in target jurisdictions
License Application Transparency
Documentation of company structure, ownership, and control required
Regulatory Contact Point
Designated compliance contact at AGCC
Compliance Officer Requirement
Appointed Money Laundering Reporting Officer (MLRO) required
Local Partnership Requirements
Not required for associate certificate; primary license requires local entity
Legal Dispute Resolution
AGCC arbitration procedures; recourse to the courts of Guernsey
License Transferability
License not transferable without AGCC approval
Sub-Licensing Rules
Sub-licensing not permitted
License Cost
£17,500 initial fee for first year Category 1 or 2; associate certificate £35,000 first year
Annual Fees
Category 1 or 2: £35,000 up to £500,000 net gaming yield; max fee £400,000; associate £50,000, max £450,000
Income Taxes
No corporate or gaming tax in Alderney
Player Winnings Taxes
No withholding on player winnings
Financial Guarantees
£10,000 investigation deposit; sufficient reserves to cover player funds required
Liquidity Requirements
Demonstrate sufficient liquidity to meet operational and player obligations
Financial Reporting Requirements
Regular financial and operational reporting as specified by AGCC
Application Processing Time
Typically 4–12 weeks, dependent on completeness and complexity
Required Documents
Corporate documents, business plan, AML policies, technical specifications, CVs, background checks
Business Plan Requirements
Detailed business plan, target markets, financial projections mandatory
Internal Policy Requirements
AML, KYC, responsible gambling, and risk management policies required
Testing Requirements
Platform and software testing by AGCC-recognized labs
Certification Requirements
Software, RNG, hosting, and payment systems must be certified
Staff Qualifications
Key staff must demonstrate professional competence and integrity
Physical Office Requirements
Registered office required in Alderney for main license; not for associate certificates
Local Representative Requirements
Registered agent and local company secretary required
Marketing Restrictions
Responsible gaming messaging required; advertising restrictions may apply by target markets
Responsible Gaming Measures
Self-exclusion, deposit limits, reality checks, and responsible gambling tools mandatory
Self-Exclusion System
Mandatory self-exclusion mechanisms required
Age Verification Procedures
Robust procedures for verifying player identity and minimum age (18+)
KYC Procedures
Comprehensive customer identification and verification mandated
Customer Support Standards
Support required in English; additional languages optional
Complaint Handling Procedures
Operator must implement processes for internal dispute resolution and external recourse
Player Funds Protection
Segregation of player funds from operational accounts mandatory
Payout Timelines
Timely payment; no specific statutory timeline, but prompt settlement enforced
Bonus and Promotion Regulations
Must be fair, transparent, and clearly communicated
Permitted Games List
All forms of remote gambling permitted subject to AGCC approval
Betting Limits
No statutory limits, operator discretion and responsible gambling standards apply
RTP Requirements
Minimum payout ratios must be disclosed and certified
Jackpot Regulations
Progressive jackpot procedures must be auditable and safeguarded
Live Game Requirements
Permitted; must comply with fairness and security standards
Mobile App Compliance
Mobile gaming must meet all platform and data security regulations
Affiliate Program Rules
Permitted; affiliates must comply with AGCC guidelines
Security Standards
Platform must comply with recognized security standards; regular audits
Encryption Requirements
SSL/TLS encryption mandatory for sensitive data
Backup Requirements
Regular system and data backups required for operational continuity
Monitoring Systems
Real-time monitoring and reporting for compliance and fairness
Operation Logging
Comprehensive logging of gaming and financial operations required
Anti-Fraud Systems
Fraud detection and prevention mechanisms mandated
API Integration Standards
Secure and compliant integrations with third-party providers
Hosting Requirements
Hosting in AGCC-approved data centers; exceptions for associate certificates
Scalability Requirements
Systems should support operational growth and regulatory requirements
Uptime Requirements
High availability expected; no explicit minimum, monitored in practice
Technical Support Availability
24/7 technical support encouraged
License Duration
1-year term with annual renewal
Renewal Procedure
Annual renewal upon payment of fees and demonstration of compliance
Penalties for Non-Compliance
Fines, license suspension, or revocation for breaches
Ownership Change Rules
Notification and AGCC approval required for significant ownership changes
Mergers and Acquisitions Rules
Regulatory notification and approval required
Subcontractor Regulations
Third-party providers must be vetted and approved by AGCC
Branding Requirements
Use of AGCC licensing mark allowed
Intellectual Property Protection
Software and IP must be legitimately licensed or owned
Dispute Arbitration
AGCC arbitration procedures available
Insurance Requirements
Professional indemnity or liability insurance recommended
Staff Training Requirements
Training in AML, KYC, and responsible gambling expected
Accessibility Standards
Websites should be accessible and usable by all players
Multilingual Support
English required; additional languages optional
Official Address
Alderney Gambling Control Commission, Inchalla, Le Val, Alderney, GY9 3UL, Channel Islands
Work Hours
Monday to Friday, 9:00–17:00 (GMT)
FAQ Question 1
What is the Alderney Gambling Licence (Remote Gaming Licences)?
FAQ Answer 1
The Alderney Gambling Licence authorizes operators to offer remote (online) gambling services such as casino games, sports betting, poker, and bingo. It is recognized for its high regulatory standards, ensuring secure, fair, and responsible gaming.
FAQ Question 2
Which jurisdiction issues the Alderney Gambling Licence (Remote Gaming Licences)?
FAQ Answer 2
This licence is issued by the Alderney Gambling Control Commission (AGCC), the regulatory authority governing all remote gambling activities licensed in Alderney.
FAQ Question 3
What is the cost of obtaining the Alderney Gambling Licence (Remote Gaming Licences)?
FAQ Answer 3
Application fees start around £15,000, with annual fees based on the operator’s revenue and size of operations. Additional costs include compliance audits, technical certifications, and regulatory reporting expenses.
FAQ Question 4
What are the main requirements for the Alderney Gambling Licence (Remote Gaming Licences)?
FAQ Answer 4
Key requirements include company incorporation in Alderney or approved jurisdictions, thorough background and financial checks for owners and key personnel, use of certified and secure gaming software, adherence to anti-money laundering laws, implementation of responsible gambling policies, and regular submission of operational reports to the AGCC.