License Name
Austrian Glücksspiel Konzession
- Direct message
- Leave a review
- Bookmark
- Share
- Report
- prev
- next
Issuing Country/Region
Austria
Regulatory Body
Austrian Federal Ministry of Finance (Bundesministerium für Finanzen, BMF)
Types of Regulated Games
Land-based casinos, online casinos, lotteries, video lottery terminals, slot machines, sports betting (regionally), instant lotteries
Market Coverage
Local
Regulator's Reputation
Excellent
Legal Entity Requirements
Company must be established in Austria or the EU/EEA; registration as a capital company required
Minimum Share Capital
€22,000,000 for casino license; up to €109,000,000 for lotteries
Directors and Shareholders Requirements
Managing directors must demonstrate professional suitability; shareholders with controlling influence must pass reliability and suitability checks
Anti-Money Laundering (AML) Requirements
Compliance with Federal Financial Market Money Laundering Act; appointment of AML officer; staff AML training; suspicious activity reporting
Data Protection Requirements
Compliance with GDPR; player data security required
Reporting Requirements
Annual reporting to Ministry of Finance on shareholding; regular reporting for AML and player protection
Audit Requirements
Subject to supervision and on-site inspections by Ministry of Finance; costs borne by licensee
Software Certification Requirements
Certified gaming software required; technical report on software condition
RNG Certification
Required for games of chance
Payment System Requirements
Certified and reliable payment system needed
Server Location Requirements
Central server location must be specified in Austria
Language Support Requirements
German must be supported
Currency Support Requirements
Euro (EUR)
Legal Compliance Costs
Application fee €10,000; additional fee €100,000 upon license grant
Background Checks
Required for key personnel and shareholders with significant control
License Scope Restrictions
No cross-border operations permitted; only valid in Austria; strict monopoly restrictions in place
Jurisdictional Tax Compliance
Licensees must pay gaming taxes (see below); VAT-exempt for most gambling products
Player Data Storage Requirements
Secure storage and protection of player data
Cross-Border Operations
Not permitted; services may not be offered or advertised internationally
License Application Transparency
Licenses granted after transparent public tender process
Regulatory Contact Point
Austrian Federal Ministry of Finance (Bundesministerium für Finanzen, BMF)
Compliance Officer Requirement
Appointment of a compliance officer mandatory (esp. for AML)
Legal Dispute Resolution
Civil law and administrative penalties as per national gambling law
License Transferability
Licenses are not transferrable to another entity
Sub-Licensing Rules
Sub-licensing is not permitted
License Cost
Application fee €10,000; issuance fee €100,000
Annual Fees
Annual supervision and regulatory costs invoiced by the Ministry of Finance
Income Taxes
Online gambling (electronic lotteries): 40% of gross gaming revenue; Land-based casinos: 30% of GGR; Bets: 2% of stakes; Lottery: 2–27.5% of stakes
Financial Guarantees
Security deposit required; at least 10–20% of share capital as guarantee
Application Processing Time
Historically up to several months; licensing subject to public tender
Required Documents
Company registration documents; list of directors/shareholders; technical software report; bank statement showing share capital; AML policy; player protection measures
Business Plan Requirements
Comprehensive business plan required
Internal Policy Requirements
AML, KYC, and responsible gaming policies required
Testing Requirements
Platform and gaming software technical testing obligatory
Certification Requirements
Gaming equipment and software must be certified
Staff Qualifications
Key employees must demonstrate professional suitability
Physical Office Requirements
Registered presence required in Austria or EU/EEA
Local Representative Requirements
Company must be physically established or have a registered office in Austria or EU/EEA
Marketing Restrictions
Advertising cannot be directed at minors; must comply with the Unfair Competition Act
Responsible Gaming Measures
Mandatory; includes addiction prevention, player protection, self-exclusion, and addiction advisory unit
Self-Exclusion System
Required (in cooperation with addiction prevention unit)
Age Verification Procedures
Mandatory age verification for all players
KYC Procedures
Detailed customer identification (KYC) required for all transactions
Customer Support Standards
Local (German-language) support is required
Complaint Handling Procedures
Complaints handled via regulator or operator; player protection standards apply
Player Funds Protection
Player balance and funds must be safeguarded and isolated
Payout Timelines
Timely payouts required; specific maximum and minimum periods not specified
Bonus and Promotion Regulations
Subject to regulatory approval; must comply with fair advertising and competition standards
Permitted Games List
Only games listed in the license and meeting certification are permitted
Betting Limits
Betting and payout limits set by law and license conditions
RTP Requirements
Minimum RTP for slot machines set at 85%, maximum 95%
Jackpot Regulations
Progressive jackpot management subject to legal and technical certification
Live Game Requirements
Not specifically detailed; must be licensed and meet security and transparency rules
Mobile App Compliance
Mobile gaming must comply with technical and regulatory standards
Affiliate Program Rules
Subject to standard advertising and competition law limitations
Security Standards
Technical and organizational measures as set by the regulator
Encryption Requirements
Data protection in line with GDPR and technical best practices (SSL/TLS required)
Backup Requirements
Regular backup procedures for player and game data
Monitoring Systems
Mandatory connection to Federal Computing Centre GmbH for monitoring
Operation Logging
Comprehensive logging of all gaming operations required
Anti-Fraud Systems
Systems to detect and prevent fraudulent activities must be in place
API Integration Standards
Not explicitly stated; must support regulatory oversight
Hosting Requirements
Central server location in Austria required
Uptime Requirements
Not specified beyond operational reliability
Technical Support Availability
Technical and customer support in German required during business hours
License Duration
Up to 15 years
Renewal Procedure
Renewed by subsequent application and public tender after expiration
Penalties for Non-Compliance
Fines, suspension, or revocation of license for breaches
Ownership Change Rules
Notification and approval by Ministry of Finance required for any changes in shareholding over 20%
Dispute Arbitration
Disputes resolved according to Austrian civil and administrative law
Accessibility Standards
Not explicitly detailed; expected to comply with general legal requirements
Multilingual Support
German mandatory, other languages optional
Official Address
Bundesministerium für Finanzen, Johannesgasse 5, 1010 Vienna, Austria
Work Hours
Monday to Friday, 8:00–17:00 (subject to change)
FAQ Question 1
What is Austrian Glücksspiel Konzession?
FAQ Answer 1
Austrian Glücksspiel Konzession is the national license issued by the Federal Ministry of Finance for operating land-based and online casinos, lotteries, and related gambling activities in Austria.
FAQ Question 2
Which jurisdiction issues Austrian Glücksspiel Konzession?
FAQ Answer 2
The Austrian Glücksspiel Konzession is issued by the Austrian Federal Ministry of Finance (Bundesministerium für Finanzen) in Austria.
FAQ Question 3
What is the cost of obtaining Austrian Glücksspiel Konzession?
FAQ Answer 3
The application fee is €10,000 and an additional €100,000 is payable upon successful license approval. Other regulatory and compliance costs apply annually.
FAQ Question 4
What are the main requirements for Austrian Glücksspiel Konzession?
FAQ Answer 4
Applicants must register as a capital company in Austria or the EU/EEA, meet minimum share capital, satisfy AML compliance, appoint qualified key personnel, and implement responsible gaming and technical standards.