License Name
Casino Licence, Bookmaker Licence - Liquor & Gaming NSW
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Issuing Country/Region
New South Wales, Australia
Regulatory Body
Liquor & Gaming NSW; Independent Liquor and Gaming Authority (ILGA)
Types of Regulated Games
Casino games (table games, gaming machines), sports betting, wagering
Market Coverage
Local (New South Wales)
Regulator's Reputation
Very Good
Legal Entity Requirements
Must be a registered business or entity; assessed for suitability
Minimum Share Capital
Not publicly disclosed
Directors and Shareholders Requirements
Suitability and probity checks for directors, managers, and close associates
Anti-Money Laundering (AML) Requirements
Strict AML/CTF compliance; regular staff training and audits required
Data Protection Requirements
Adherence to Australian data protection laws
Reporting Requirements
Mandatory incident registers, plans of management, and financial reporting
Audit Requirements
Regular compliance and audit checks by regulator
Software Certification Requirements
Mandatory for gaming machine operations (for manufacturers, sellers, testers, etc.)
RNG Certification
Required for gaming machines
Payment System Requirements
Compliance with responsible gambling legislation (restrictions on ATM placements and cash withdrawals)
Server Location Requirements
Not specifically published for bookmakers/casinos (general data sovereignty laws apply)
Domain Name Requirements
Not specified
Language Support Requirements
English required
Currency Support Requirements
AUD mandatory
Legal Compliance Costs
Application and ongoing compliance fees apply; legal costs vary by business and application
Background Checks
Comprehensive background checks and ‘fit and proper person’ assessments for key personnel
License Scope Restrictions
Only permitted activities as specified in legislation and licence conditions
Jurisdictional Tax Compliance
Required; must comply with NSW’s point of consumption tax and other applicable taxes
Player Data Storage Requirements
Must adhere to local and national privacy and data retention rules
Cross-Border Operations
Operations restricted to NSW unless further licensed
License Application Transparency
Applications often require public notification and consultation
Regulatory Contact Point
Liquor & Gaming NSW
Compliance Officer Requirement
Senior staff training and responsible gambling officers required in venues with more than 20 gaming machines
Local Partnership Requirements
Not required unless stipulated by licence type
Legal Dispute Resolution
Complaints and disputes handled by regulator or, where relevant, by tribunal/court
License Transferability
Only transferable if regulatory approval is granted
Sub-Licensing Rules
Not generally permitted
License Cost
Fees depend on licence type and business model; application fees, annual licensing, and compliance costs apply
Annual Fees
Differ by licence category and number of gaming machines/bookmaker volume; see agency for full details
Income Taxes
Subject to NSW’s point of consumption tax of 15% of net wagering revenue over $1 million for bookmakers; other taxes may apply
Player Winnings Taxes
No mandatory withholding for player winnings published
Financial Guarantees
Security guarantees may be required for some licence types
Liquidity Requirements
Not published
Financial Reporting Requirements
Detailed financial reports due as part of regulatory oversight
Application Processing Time
Up to 12 weeks for liquor licence; casino licence application depends on Authority invitation
Required Documents
ASIC company extracts, police checks, business plans, responsible gambling policies, and associated technical/financial documentation
Business Plan Requirements
Required
Internal Policy Requirements
Responsible Gambling and AML/CTF policies required
Testing Requirements
Technical certification and compliance with equipment standards
Certification Requirements
Mandatory for gaming machine supply/manufacture/test services
Staff Qualifications
Responsible Service of Alcohol (RSA), Responsible Conduct of Gambling (RCG), and additional regulatory training for key staff
Physical Office Requirements
Business must be physically present in NSW
Local Representative Requirements
Not specified for all licence classes; specific rules may apply
Marketing Restrictions
Advertising restrictions, especially inducement advertising and signage limitations regarding gambling and alcohol
Responsible Gaming Measures
Appointment of Responsible Gambling Officers, signage restrictions, self-exclusion registers, incident registers, mandatory shutdown periods, and harm minimisation controls
Self-Exclusion System
Venues required to record self-exclusion requests and support self-exclusion
Age Verification Procedures
Comprehensive verification procedures required by law and regulation
KYC Procedures
Robust identification and verification procedures for all customers
Customer Support Standards
English-speaking support mandatory
Complaint Handling Procedures
Mandatory processes for complaints and regulatory reporting
Player Funds Protection
Not published
Payout Timelines
Not published
Bonus and Promotion Regulations
Strict controls on promotions/inducements to gamble, with additional guidelines for online and retail providers
Permitted Games List
Only games permitted by specific licence conditions and NSW law
Betting Limits
Restrictions on gaming machine operations; betting limits for bookmakers regulated by conditions of licence
RTP Requirements
Not published
Jackpot Regulations
Not published
Live Game Requirements
Permitted as per the Casino Control Act 1992 and casino licence conditions
Mobile App Compliance
Not specifically published; must comply with all betting and harm minimisation requirements
Affiliate Program Rules
Subject to gambling advertising and inducement restrictions
Security Standards
Venues required to protect personal information and financial data
Encryption Requirements
Requirements for online bookmakers per national cybersecurity standards
Backup Requirements
Not published
Monitoring Systems
Mandatory for gambling incident registers, gaming machine area compliance, and problem gambling intervention
Operation Logging
Required for gaming and financial transactions for audit and incident tracking
Anti-Fraud Systems
AML/CTF programs mandatory; staff required to complete training
API Integration Standards
Not published
Hosting Requirements
General IT and data protection requirements per national standards
CDN Usage
Not published
Scalability Requirements
Not published
Uptime Requirements
Not published
Technical Support Availability
Venues and licence holders required to maintain operational integrity
License Duration
Casino licence duration determined by Authority; other licences annual
Renewal Procedure
Application and ongoing compliance checks; annual fees payable
Penalties for Non-Compliance
Fines, licence suspension, or revocation; zero-tolerance policy for failure to comply with ATM rules and Responsible Gambling Officer requirements
Ownership Change Rules
Notification and approval required by regulator for all major changes
Mergers and Acquisitions Rules
Regulatory approval required for major changes in control
Subcontractor Regulations
Contractors must be vetted and comply with gaming regulations
Branding Requirements
Advertising and promotional guidelines enforced
Intellectual Property Protection
General compliance with Australian law
Dispute Arbitration
Regulator oversight and court or tribunal as final arbiter
Insurance Requirements
Not published
Charity Contributions
ClubGRANTS program for clubs supports community development
Staff Training Requirements
RSA and RCG compulsory, additional training for Responsible Gambling Officers and key staff
Innovation Support
Digital and process innovation encouraged via regulatory frameworks
Sustainability Initiatives
Not published
Accessibility Standards
Compliance with building and service accessibility rules
Multilingual Support
English required
Cryptocurrency Support
Not specified
Esports Betting Regulations
Permitted if licensed under the relevant betting operator category
Fantasy Sports Regulations
Not published
Official Address
12 Darcy Street, Parramatta, NSW 2150
Online Application Portal
https://www.liquorandgaming.nsw.gov.au
Work Hours
Monday–Friday, 9:00 am–5:00 pm
Departments
Compliance and Enforcement, Licensing, Policy Advice, Community Education, Secretariat for ILGA
FAQ Question 1
What is Casino Licence, Bookmaker Licence - Liquor & Gaming NSW?
FAQ Answer 1
Information not found in publicly available sources.
FAQ Question 2
Which jurisdiction issues Casino Licence, Bookmaker Licence - Liquor & Gaming NSW?
FAQ Answer 2
New South Wales (NSW), Australia. Licences are regulated by Liquor & Gaming NSW and the Independent Liquor and Gaming Authority (ILGA).
FAQ Question 3
What is the cost of obtaining Casino Licence, Bookmaker Licence - Liquor & Gaming NSW?
FAQ Answer 3
Information not found in publicly available sources.
FAQ Question 4
What are the main requirements for Casino Licence, Bookmaker Licence - Liquor & Gaming NSW?
FAQ Answer 4
Key requirements include business registration, suitability and probity checks, responsible gambling and AML/CTF policies, technical compliance for gaming machines and betting operations, physical presence in NSW, background checks for key personnel, and comprehensive staff training. Additional conditions may apply, such as appointment of Responsible Gambling Officers and maintaining incident registers.