License Name
Curaçao eGaming License (Master Licence and Sub-Licence) – currently B2C/B2B under Curaçao Gaming Authority (CGA)
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Issuing Country/Region
Curaçao
Regulatory Body
Curaçao Gaming Authority (CGA)
Types of Regulated Games
Online casino, sports betting, poker, lottery, RNG games
Market Coverage
International
Regulator's Reputation
Average
Legal Entity Requirements
Local company incorporation and physical office in Curaçao required
Minimum Share Capital
Not explicitly specified in current rules
Directors and Shareholders Requirements
At least one Curaçao-resident director compulsory
Anti-Money Laundering (AML) Requirements
Mandatory AML/CFT program, due diligence, risk-based approach, ongoing compliance
Data Protection Requirements
Compliance with local and international data protection laws, including KYC
Reporting Requirements
Periodic transaction and compliance reporting to CGA
Audit Requirements
Annual audit and technical compliance testing mandatory
Software Certification Requirements
Gaming software and RNG must be certified by an approved lab
RNG Certification
RNG certification required
Payment System Requirements
Use of compliant and certified payment providers
Server Location Requirements
At least one server physically located in Curaçao
Domain Name Requirements
Licenses cover multiple domains; domains must be declared and registered
Language Support Requirements
No specific language requirement, but platform must clearly communicate rules and terms
Currency Support Requirements
Multiple currencies supported; license does not impose restriction
Legal Compliance Costs
Legal and professional services typically €15,000–30,000 annually
Background Checks
Criminal and financial background checks on key personnel
License Scope Restrictions
No operations in USA, UK, Germany, Netherlands, Australia, Curaçao, or FATF-blacklisted countries
Jurisdictional Tax Compliance
No local gambling tax; corporate tax regime applies
Player Data Storage Requirements
Player and transaction data must be securely stored and accessible for audit
Cross-Border Operations
Permitted except in restricted jurisdictions
License Application Transparency
Structured, transparent application portal and requirements
Regulatory Contact Point
Curaçao Gaming Authority Compliance Office
Compliance Officer Requirement
Licensed operator must appoint a compliance officer
Local Partnership Requirements
No mandatory requirements for partnership with local entities
Legal Dispute Resolution
Subject to Curaçao law and authorities
License Transferability
Licenses are not transferable
Sub-Licensing Rules
Sub-licensing discontinued under LOK framework (2025 onwards)
License Cost
Application fee ~€4,600 plus due diligence fees per person
Annual Fees
€24,600 minimum annually; additional monthly and domain fees
Income Taxes
No gambling-specific tax, only standard corporate income tax applies
Player Winnings Taxes
No withholding on player winnings
Financial Guarantees
No explicit bank guarantee, but local financial reserves required
Liquidity Requirements
Sufficient financial reserves to support operations
Financial Reporting Requirements
Annual and periodic reporting required to CGA
Application Processing Time
Average 8–16 weeks for complete application
Required Documents
Proof of local company, director/shareholder KYC, business plan, technical details, AML policies, domain ownership, clean criminal record
Business Plan Requirements
Detailed business plan mandatory
Internal Policy Requirements
AML, KYC, responsible gaming, data protection policies
Testing Requirements
Technical system and RNG testing by approved lab
Certification Requirements
Gaming software, RNG, and platform security certification required
Staff Qualifications
Key staff must demonstrate compliance and sector experience
Physical Office Requirements
Licensed company must have a physical office in Curaçao
Local Representative Requirements
Designated local director mandatory
Marketing Restrictions
No marketing in restricted jurisdictions; responsible gaming messaging required
Responsible Gaming Measures
Responsible gaming policy and tools required
Self-Exclusion System
Provision for player self-exclusion mandatory
Age Verification Procedures
Mandatory age and KYC check (minimum 18+)
KYC Procedures
Enhanced KYC for all key personnel and players
Customer Support Standards
Support in languages relevant to target markets
Complaint Handling Procedures
Internal complaint procedures, escalation to CGA
Player Funds Protection
Segregation of player funds required
Payout Timelines
Reasonable payout timelines, generally within industry norm
Bonus and Promotion Regulations
Responsible bonus practices, terms must be clear
Permitted Games List
All standard casino, betting, lottery, and skill games permitted unless otherwise restricted
Betting Limits
Operator discretion, subject to responsible gaming rules
RTP Requirements
No mandatory minimum, but must declare RTP in platform rules
Jackpot Regulations
Allowed with clear terms and risk controls
Live Game Requirements
Permitted if software and equipment certified
Mobile App Compliance
Regulated same as web-based platforms
Affiliate Program Rules
Permitted, affiliates must comply with licensee’s rules
Security Standards
ISO 27001 or equivalent security controls recommended
Encryption Requirements
SSL/TLS communications mandatory
Backup Requirements
Regular off-site and on-site data backups required
Monitoring Systems
Real-time monitoring and reporting tools mandatory
Operation Logging
All system and transaction operations must be logged and archived
Anti-Fraud Systems
Fraud detection tools and player verification required
API Integration Standards
Secure APIs required; technical documentation mandatory
Hosting Requirements
At least one primary server in Curaçao, additional compliant hosting allowed
CDN Usage
Permitted for improved availability/performance
Scalability Requirements
Technical infrastructure must support projected demand
Uptime Requirements
99.5% annual uptime recommended
Technical Support Availability
24/7 critical system support recommended
License Duration
5 years, renewable upon review
Renewal Procedure
Submit renewal application and updated documentation, fees apply
Penalties for Non-Compliance
Sanctions, fines, or license revocation for breaches
Ownership Change Rules
Changes in ownership or key staff must be notified to CGA
Mergers and Acquisitions Rules
Subject to CGA notification and approval
Subcontractor Regulations
Providers must comply with operator’s licensing conditions
Branding Requirements
Use of license and responsible gambling logos as required
Intellectual Property Protection
Operators responsible for rights to games/software
Dispute Arbitration
Internal, with escalation to Curaçao courts as necessary
Insurance Requirements
No statutory insurance, but recommended
Charity Contributions
Not compulsory
Staff Training Requirements
AML, KYC, and responsible gaming training for employees
Innovation Support
No formal program but open to technological solutions
Sustainability Initiatives
Not formally mandated
Accessibility Standards
Websites should follow best-practice accessibility
Multilingual Support
Recommended depending on market
Cryptocurrency Support
Permitted with enhanced AML checks
Esports Betting Regulations
Permitted under standard betting rules
Fantasy Sports Regulations
Permitted if operated as skill-based games
Official Address
Curaçao Gaming Authority, Pletterijweg Oost 7, Willemstad, Curaçao
Online Application Portal
https://portal.gamingcontrolcuracao.org
Work Hours
Monday–Friday, 09:00–17:00 (AST)
Departments
Licensing, Compliance, Enforcement, Policy, Technical
FAQ Question 1
What is Curaçao eGaming License (Master Licence and Sub-Licence) – Curacao eGaming / CGA?
FAQ Answer 1
The Curaçao eGaming License is a government-issued license authorizing companies to operate online gambling, betting, and gaming platforms internationally. The previous Master/ Sub-Licence system is ending in 2025, replaced by direct B2C/B2B licenses from the Curaçao Gaming Authority
FAQ Question 2
Which jurisdiction issues Curaçao eGaming License?
FAQ Answer 2
The Curaçao eGaming License is issued by the Curaçao Gaming Authority in the country of Curaçao
FAQ Question 3
What is the cost of obtaining Curaçao eGaming License?
FAQ Answer 3
Fees include an application fee (~€4,600), annual fee (~€24,600), plus due diligence per person and additional operational/compliance costs. Exact figures may change as new rules take effect
FAQ Question 4
What are the main requirements for Curaçao eGaming License?
FAQ Answer 4
Key requirements include Curaçao company incorporation, local office, Curaçao-resident director, AML/KYC compliance, software and RNG certification, and periodic reporting to the regulator