License Name
Delaware State Lottery Sales Agent License
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Issuing Country/Region
United States - Delaware
Regulatory Body
Delaware Lottery Office, Department of Finance
Types of Regulated Games
Lottery draw games, instant games, Keno, video lottery, table games, sports lottery
Market Coverage
Local (Delaware)
Regulator's Reputation
Good
Legal Entity Requirements
Need for business registration in Delaware
Directors and Shareholders Requirements
Subject to background checks; must not be under 18 years old
Anti-Money Laundering (AML) Requirements
Agents must abide by Delaware Code and Lottery regulations, including provisions for background checks and maintaining financial integrity
Reporting Requirements
Agents must provide information and cooperate with regulatory reviews and audits; annual review of license
Audit Requirements
Regular compliance and site inspections conducted by the Delaware Lottery and Division of Gaming Enforcement
Payment System Requirements
Lottery proceeds must be remitted in accordance with Lottery Office procedures
Server Location Requirements
Not specified for standard retail licenses
Domain Name Requirements
Not specified for standard retail licenses
Language Support Requirements
English mandatory for regulatory communication
Legal Compliance Costs
May include legal fees, application costs, and surety bond premiums (approx. 2-4% of bond amount)
Background Checks
State and federal criminal history record checks required for applicants and key personnel
License Scope Restrictions
Only permits specified lottery activities at licensed premises; nontransferable
Jurisdictional Tax Compliance
Required to comply with all local and federal tax regulations
Player Data Storage Requirements
Compliance with record maintenance requirements for prize, transaction, and reporting records
Cross-Border Operations
Not permitted; sales and play must occur within Delaware
License Application Transparency
Application process and agent listings are managed by the Lottery Office
Regulatory Contact Point
Delaware Lottery Office
Compliance Officer Requirement
Not specified for retail agents; compliance supported by Lottery Office oversight
Local Partnership Requirements
Not required beyond entity registration in Delaware
Legal Dispute Resolution
Administrative hearings and appeal procedures per Delaware Lottery regulations
License Transferability
Not transferable
Sub-Licensing Rules
Not permitted
Video
License Cost
Not publicly specified for Keno/lottery retailers; video lottery agent license may have application fees (varies by license type)
Annual Fees
Not publicly specified for lottery/Keno retail agents
Income Taxes
Revenue allocated to the Delaware General Fund; agents subject to regular business taxation
Player Winnings Taxes
24% federal tax withheld on winnings over $5,000; Delaware income tax also applies
Financial Guarantees
Surety bond may be required based on financial stability (amount determined by the Lottery Office)
Financial Reporting Requirements
Agents must supply reports as required by the Lottery Office and maintain records for compliance audits
Application Processing Time
Not publicly specified; includes site assessment and background investigations
Required Documents
Application form, business information, owner/principal identification, background check consent, and surety bond (if required)
Business Plan Requirements
Not explicitly specified for retailers
Internal Policy Requirements
Must abide by Lottery Retailer Agreement and applicable regulations
Testing Requirements
ADA compliance, site inspection, and system verification by the Lottery Office
Certification Requirements
Not explicitly specified for retail Keno/lottery license
Staff Qualifications
Applicants and key staff must pass background checks and not be under 18
Physical Office Requirements
Licensed location within Delaware and site accessible to public
Marketing Restrictions
Lottery promotional materials must be displayed as instructed by the Lottery Office
Responsible Gaming Measures
Participation in state responsible gaming programs; self-exclusion provisions through multi-state system
Self-Exclusion System
Statewide self-exclusion program for problem gambling
Age Verification Procedures
Minimum player age for sale and participation
KYC Procedures
Not specified for retail agents
Customer Support Standards
Lottery Office provides official support; retail agents must display visible contact details
Complaint Handling Procedures
Complaints handled by the Lottery Office, with review and hearing process for license issues
Player Funds Protection
Not specified for retail lottery
Payout Timelines
Prizes up to $599 paid at retailer; larger prizes paid via Lottery Office, within regulatory timelines
Bonus and Promotion Regulations
Permitted under oversight; subject to regulations and approval
Permitted Games List
Lottery draw games, instant games, Keno, and any state-authorized lottery product
Betting Limits
Set by the Lottery Director for specific games
RTP Requirements
Not specified for draw/Keno; set by game design and regulation
Jackpot Regulations
Prize claims and payments governed by Delaware law and Lottery rules
Live Game Requirements
Live video lottery and Keno at permitted locations
Mobile App Compliance
Not specified for retail licensees
Affiliate Program Rules
Not specified for retail licensees
Security Standards
Agents must maintain fiscal controls and support internal and external audit procedures
Encryption Requirements
Not specified for retailer agents
Backup Requirements
Not specified for retailer agents
Monitoring Systems
Oversight by Lottery Office and Division of Gaming Enforcement, including site and process monitoring
Operation Logging
Agents must maintain records as required by the Lottery Office
Anti-Fraud Systems
Mandatory compliance with procedures to prevent fraud and unauthorized activity
API Integration Standards
Not applicable to retail sales agents
Hosting Requirements
Not specified for retailer agents
CDN Usage
Not specified for retailer agents
Scalability Requirements
Not specified for retailer agents
Uptime Requirements
Not specified for retailer agents
Technical Support Availability
Provided by the Delaware Lottery Office to all agents
License Duration
License reviewed annually; must be actively maintained
Renewal Procedure
Annual review; compliance verification for ongoing eligibility
Penalties for Non-Compliance
Suspension, revocation, fines, loss of incentives, or other sanctions for violations
Ownership Change Rules
Changes in business ownership require notification and review by the Lottery Office
Mergers and Acquisitions Rules
Require disclosure; subject to review by the Lottery Office
Subcontractor Regulations
Not specified for lottery/Keno retailer agents
Branding Requirements
Agents must follow Lottery Office rules on display of branding and promotional materials
Intellectual Property Protection
Agents must respect proprietary Lottery materials and game integrity
Dispute Arbitration
Administrative hearing and appeals process
Insurance Requirements
Not specified for retailer licensees
Charity Contributions
Not specified as a license requirement
Staff Training Requirements
No specific provisions for agents
Innovation Support
Not specified
Sustainability Initiatives
Not specified
Accessibility Standards
Retail locations must comply with ADA; failure to comply leads to licensure actions
Multilingual Support
Not specified; English required
Cryptocurrency Support
Not permitted for lottery sales
Esports Betting Regulations
Not included
Fantasy Sports Regulations
Not included
Official Address
Delaware Lottery Office, 1575 McKee Road, Suite 102, Dover, DE 19904
Work Hours
Monday-Friday, 8:00AM-4:00PM (office hours may vary)
Technical Support
Managed through Lottery Office contact channels
Facebook URL
https://www.facebook.com/DelawareLottery
Twitter/X URL
https://twitter.com/DelawareLottery
Departments
Licensing, Compliance, Enforcement, Retailer Relations, Finance, Player Support
FAQ Question 1
What is Delaware Lottery and Keno License?
FAQ Answer 1
The Delaware Lottery and Keno License is issued to authorized retailers in the state of Delaware, allowing them to sell official state lottery products, including Keno, under state regulations. It covers games such as Powerball, Mega Millions, Daily Games, and Keno.
FAQ Question 2
Which jurisdiction issues Delaware Lottery and Keno License?
FAQ Answer 2
The license is issued by the Delaware State Lottery Office, operating under the laws of the State of Delaware and regulated by the Division of Gaming Enforcement.
FAQ Question 3
What is the cost of obtaining Delaware Lottery and Keno License?
FAQ Answer 3
The exact state fees for obtaining a retail Keno license are not publicly disclosed. Applicants are generally required to hold a valid Delaware business license and may need to provide a financial security bond. For other lottery-related licenses, costs can include significant application fees, revenue-based contributions, and compliance expenses.
FAQ Question 4
What are the main requirements for Delaware Lottery and Keno License?
FAQ Answer 4
Key requirements include holding a valid Delaware business license, passing a background investigation, submitting financial and personal history information for all responsible parties, undergoing a site inspection by the Lottery Office, and providing a financial security bond if required. License holders must comply with strict operational rules, including selling only at the licensed location, maintaining accurate sales records, ensuring timely revenue reporting, and adhering to state lottery regulations.