License Name
Malta Gaming Authority License
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Regulatory Body
Malta Gaming Authority
Types of Regulated Games
Online casino games, sports betting, poker
Market Coverage
International
Regulator's Reputation
Excellent
Legal Entity Requirements
Company must be incorporated in Malta or EU
Minimum Share Capital
€100,000 for Class 1 license
Directors and Shareholders Requirements
At least one director must be EU resident
Anti-Money Laundering (AML) Requirements
Comprehensive AML procedures mandatory
Data Protection Requirements
GDPR compliance required
Reporting Requirements
Monthly financial reports and annual compliance reports
Audit Requirements
Annual independent audit mandatory
Software Certification Requirements
All gaming software must be certified by approved testing labs
RNG Certification
Random number generators must be certified and regularly tested
Payment System Requirements
Only approved payment service providers allowed
Server Location Requirements
Servers can be located anywhere in EU
Domain Name Requirements
No specific domain restrictions
Language Support Requirements
English mandatory, Maltese recommended
Currency Support Requirements
EUR mandatory, other major currencies allowed
Legal Compliance Costs
€15,000-25,000 annually for legal and compliance services
Background Checks
Criminal background checks required for all key personnel
License Scope Restrictions
Online gaming only, land-based gaming requires separate license
Jurisdictional Tax Compliance
35% corporate tax rate, various gaming taxes apply
Player Data Storage Requirements
EU data residency requirements under GDPR
Cross-Border Operations
Permitted within EU, restrictions for other jurisdictions
License Application Transparency
Public register of license holders maintained
Regulatory Contact Point
Designated compliance officer must be appointed
Compliance Officer Requirement
MLO (Money Laundering Officer) mandatory
Local Partnership Requirements
No local partnership required for EU companies
Legal Dispute Resolution
Malta courts have jurisdiction, arbitration permitted
License Transferability
License transfer requires regulatory approval
Sub-Licensing Rules
Sub-licensing not permitted under current framework
Video
License Cost
€25,000 application fee for Class 1 license
Annual Fees
€35,000 annually for Class 1 license
Income Taxes
35% corporate tax rate
Player Winnings Taxes
No withholding tax on player winnings
Financial Guarantees
€100,000 bank guarantee required
Liquidity Requirements
Minimum €100,000 in readily available funds
Financial Reporting Requirements
Monthly reports due by 15th of following month
Application Processing Time
6-9 months for complete application
Required Documents
Certificate of incorporation, business plan, financial projections, compliance manual
Business Plan Requirements
Comprehensive 3-year business plan mandatory
Internal Policy Requirements
AML manual, responsible gaming policy, data protection policy required
Testing Requirements
Full platform testing by approved laboratory mandatory
Certification Requirements
ISO 27001 certification recommended but not mandatory
Staff Qualifications
Key personnel must demonstrate relevant experience and qualifications
Physical Office Requirements
Registered office in Malta required, operational office recommended
Local Representative Requirements
Malta-based company secretary required
Marketing Restrictions
Advertising to minors prohibited, responsible gaming messaging mandatory
Responsible Gaming Measures
Self-exclusion tools, deposit limits, reality checks mandatory
Self-Exclusion System
Malta-wide self-exclusion system participation mandatory
Age Verification Procedures
Robust age verification before account activation required
KYC Procedures
Enhanced due diligence procedures for customers required
Customer Support Standards
Customer support in multiple languages recommended
Complaint Handling Procedures
Formal complaints procedure with regulator reporting required
Player Funds Protection
Player funds must be segregated in separate accounts
Payout Timelines
Standard payouts within 24 hours, complex cases within 72 hours
Bonus and Promotion Regulations
Clear terms and conditions, withdrawal restrictions disclosed
Permitted Games List
All standard casino games, sports betting, poker permitted
Betting Limits
No specific limits mandated, operator discretion with responsible gaming considerations
RTP Requirements
Minimum 85% RTP for slot games, table games as per standard rules
Jackpot Regulations
Progressive jackpots permitted, maximum liability rules apply
Live Game Requirements
Live dealer games permitted with certified providers
Mobile App Compliance
Mobile applications subject to same regulations as desktop platforms
Affiliate Program Rules
Affiliate programs permitted with proper compliance oversight
Security Standards
ISO 27001 compliance recommended, minimum security standards mandatory
Encryption Requirements
SSL/TLS encryption mandatory for all player communications
Backup Requirements
Daily automated backups with disaster recovery procedures
Monitoring Systems
24/7 system monitoring and incident response procedures required
Operation Logging
Comprehensive audit trails for all gaming and financial transactions
Anti-Fraud Systems
Real-time fraud detection and prevention systems mandatory
API Integration Standards
APIs must comply with security and data protection standards
Hosting Requirements
Hosting within EU preferred, third-country hosting requires approval
CDN Usage
Content delivery networks permitted to improve performance
Scalability Requirements
Systems must handle peak loads and growth projections
Uptime Requirements
Minimum 99.5% uptime required with planned maintenance notifications
Technical Support Availability
24/7 technical support for critical systems recommended
License Duration
5-year initial term with renewal options
Renewal Procedure
Renewal application 6 months before expiry, €35,000 renewal fee
Penalties for Non-Compliance
Fines up to €466,000, license suspension or revocation possible
Ownership Change Rules
Any ownership change above 5% requires regulatory approval
Mergers and Acquisitions Rules
Corporate restructuring requires prior regulatory approval
Subcontractor Regulations
Key service providers must be approved by regulator
Branding Requirements
MGA logo display mandatory, responsible gaming messaging required
Intellectual Property Protection
Software and content IP must be properly licensed
Dispute Arbitration
Alternative dispute resolution mechanisms must be available
Insurance Requirements
Professional indemnity insurance recommended
Charity Contributions
No mandatory charity contributions required
Staff Training Requirements
Regular compliance and responsible gaming training mandatory
Innovation Support
Regulatory sandbox available for innovative gaming technologies
Sustainability Initiatives
Environmental responsibility encouraged but not mandated
Accessibility Standards
Websites should comply with accessibility guidelines
Multilingual Support
Multiple language support enhances player protection
Cryptocurrency Support
Cryptocurrency operations require specific approval and enhanced controls
Esports Betting Regulations
Esports betting permitted under sports betting license
Fantasy Sports Regulations
Daily fantasy sports considered skill-based gaming, specific rules apply
Official Address
Malta Gaming Authority, Level 4, Southport, Gzira GZR 1011, Malta
Postal Address
Malta Gaming Authority, Level 4, Southport, Gzira GZR 1011, Malta
Fax Number
[Official fax number if available]
Online Application Portal
[URL for license applications if available]
Work Hours
Monday to Friday, 08:30 - 17:00
Emergency Contact
[24/7 emergency contact if available]
Regional Offices
[Addresses of regional offices if any]
Technical Support
[Technical assistance contact]
Media Contact
[Press and media inquiry contact]
Facebook URL
https://www.facebook.com/MaltaGamingAuthority
Twitter/X URL
https://twitter.com/MGAMalta
YouTube URL
https://www.youtube.com/channel/UCmaltaga
Departments
Compliance and Enforcement Unit, Authorisations and Compliance Directorate, Legal and Enforcement Unit, Policy Development Unit
FAQ Question 1
What is Gambling Supervisory Authority?
FAQ Answer 1
A Gambling Supervisory Authority is a governmental or independent regulatory body responsible for licensing, regulating, and overseeing gambling activities within a specific jurisdiction. Its role is to ensure fair, transparent, and responsible gambling practices while protecting consumers and maintaining the integrity of the gaming industry.
FAQ Question 2
Which jurisdiction issues Gambling Supervisory Authority licenses?
FAQ Answer 2
Gambling Supervisory Authorities exist in multiple jurisdictions worldwide, including Malta (Malta Gaming Authority), the United Kingdom (UK Gambling Commission), Gibraltar (Gibraltar Regulatory Authority), and others. Each authority operates within its respective country or territory to regulate gambling activities locally.
FAQ Question 3
What is the cost of obtaining a license from a Gambling Supervisory Authority?
FAQ Answer 3
Costs vary widely by jurisdiction and license type but generally include application fees, licensing fees, and annual renewal fees. For example, Malta Gaming Authority fees start from €25,000 with annual fees around €35,000, while other jurisdictions may have different fee structures based on the scale and type of gambling operations.
FAQ Question 4
What are the main requirements for a license issued by a Gambling Supervisory Authority?
FAQ Answer 4
Main requirements typically include company incorporation within the jurisdiction or a recognized region, thorough background checks on owners and key personnel, demonstration of financial stability, implementation of responsible gambling policies, technical certification of gaming software, and compliance with anti-money laundering regulations. Licensees must also maintain ongoing regulatory reporting and audits.