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License Cost

€7,000,000 per nine-year license; paid in two installments (€4,000,000 at award, €3,000,000 at operations launch)

Annual Fees

No published annual recurring fee, but ongoing compliance contributions and operational costs apply

Income Taxes

24.5% GGR tax on online sports betting and virtual games; 25.5% GGR tax on online casino and poker

Player Winnings Taxes

Operator is not required to withhold tax for player winnings in most verticals

Financial Guarantees

€750,000 provisional bank guarantee required upon application; €3.7 million final guarantee due in 2025; additional fixed and variable guarantees during license term

Liquidity Requirements

Operator must demonstrate financial robustness; minimum €3 million operated revenue in past two years

Financial Reporting Requirements

Format and frequency as per ADM/MEF rules; includes financial stability and integrity declarations

Application Processing Time

Application window closes November 12, 2025; process includes eligibility check, documentation submission, technical review, and compliance audits; license issuance within ~6 months of award

Required Documents

Proof of EEA headquarters, evidence of financial track record, technical documentation, compliance and AML policies, software certifications, responsible gaming and player protection policies

Business Plan Requirements

Comprehensive business plan covering operations, compliance, and technical details required

Internal Policy Requirements

AML, KYC, responsible gaming, data protection, and operational security policies required

Testing Requirements

Independent audit and technical testing of platform and software

Certification Requirements

All software and RNG platforms must be certified by an approved laboratory

Staff Qualifications

Key staff must show gambling industry experience and pass fit and proper checks

Physical Office Requirements

Not specified, but legal/operational headquarters required within EEA

Local Representative Requirements

Not specified

Marketing Restrictions

Must comply with Italian advertising laws (complete ad ban on most gambling advertising remains under public review as of 2025)

Responsible Gaming Measures

Mandatory player deposit limits, responsible gaming notifications, and support features required

Self-Exclusion System

Implementation of national self-exclusion system is mandatory

Age Verification Procedures

Rigorous KYC and age verification required

KYC Procedures

Mandatory KYC checks and ongoing monitoring of customers

Customer Support Standards

Italian service and support channels mandatory

Complaint Handling Procedures

Transparent player complaint handling, as defined by ADM guidelines

Player Funds Protection

Evidence of player funds segregation and protection required

Payout Timelines

Not specified

Bonus and Promotion Regulations

Promotions subject to strict transparency, player protection, and advertising rules

Permitted Games List

Regulated games include online casino (slots, table games), poker, betting, bingo, virtuals

Betting Limits

Limits set by regulatory standards and responsible gaming mandates

RTP Requirements

Not specified in public rules

Jackpot Regulations

Not specified

Live Game Requirements

Live dealer games allowed, must comply with certification and player protection rules

Mobile App Compliance

Subject to same regulations and certifications as desktop platforms

Affiliate Program Rules

Affiliate programs allowed, subject to compliance with advertising and player protection rules

Security Standards

High-level security standards; platform must pass technical and security certification

Encryption Requirements

SSL/TLS encryption mandatory for all player data and payment flows

Backup Requirements

Not specified in public rules

Monitoring Systems

Real-time monitoring and reporting to regulatory portals required

Operation Logging

All operations must be logged and auditable

Anti-Fraud Systems

Mandatory implementation of anti-fraud and anti-money laundering monitoring

API Integration Standards

Technical integrations must comply with ADM access and audit requirements

Hosting Requirements

Infrastructure accessible by Italian authorities, typically within EEA

CDN Usage

Not specified in public rules

Scalability Requirements

Sufficient to handle expected Italian market demand

Uptime Requirements

Operators must ensure stable, continuous service consistent with ADM standards

Technical Support Availability

24/7 availability for technical and critical compliance issues recommended

License Duration

Nine years, aligned to regulatory cycle ending March 2035

Renewal Procedure

Tender-based renewal process; future framework to be defined by ADM and MEF at expiration

Penalties for Non-Compliance

Fines, license suspension, or revocation for regulatory violations

Ownership Change Rules

Any change in control or ownership subject to ADM/MEF approval

Mergers and Acquisitions Rules

Operators must notify regulators of merger or acquisition events

Subcontractor Regulations

Third-party providers must comply with all Italian rules and be disclosed to ADM

Branding Requirements

Use of approved logos/identifiers; operator’s own brand only—no multiple “skins” per license

Intellectual Property Protection

Operators are responsible for compliance with IP law and must use properly licensed software

Dispute Arbitration

Legal dispute resolution in Italy; limited administrative appeal options as per regulatory framework

Insurance Requirements

Not specified in public decree

Social Responsibility Programs

Enhanced player protection and social program contributions required per new MEF regime

Charity Contributions

Not specified in public decree

Staff Training Requirements

Ongoing training for responsible gaming, compliance, security, and AML

Innovation Support

Not specified

Sustainability Initiatives

Not specified

Accessibility Standards

Not specified

Multilingual Support

Italian mandatory, additional languages optional

Cryptocurrency Support

Not specifically addressed; generally not permitted for consumer transactions

Esports Betting Regulations

Covered under approved product verticals if platform is certified

Fantasy Sports Regulations

Allowed if compliant and certified

Social Gaming Regulations

Only for real-money products; social/free-to-play not regulated

Official Address

Ministero dell'Economia e delle Finanze, Via XX Settembre 97, 00187 Rome, Italy; ADM: Piazza Mastai 12, 00153 Rome, Italy

Work Hours

Monday to Friday, 08:00 - 17:00 (typical government hours)

Departments

MEF – Directorate Generals for Treasury, Finance, Budget; ADM – Lottery, Betting, Compliance, Gaming Product Divisions

FAQ Question 1

What is Italian Ministry of Economy and Finance (MEF) Online Gambling License?

FAQ Answer 1

The MEF Online Gambling License is the official authorization for operators to provide online gambling services in Italy, issued through the MEF and the ADM, under a new regime implemented from 2025. It requires high financial, technical, and regulatory standards and covers all major product verticals including casino, betting, and poker.

FAQ Question 2

Which jurisdiction issues Italian Ministry of Economy and Finance (MEF) Online Gambling License?

FAQ Answer 2

Italy, by the Ministry of Economy and Finance (MEF) and the Customs and Monopolies Agency (ADM).

FAQ Question 3

What is the cost of obtaining Italian Ministry of Economy and Finance (MEF) Online Gambling License?

FAQ Answer 3

The license fee is €7,000,000 per brand and product vertical, payable in two installments as part of a nine-year concession.

FAQ Question 4

What are the main requirements for Italian Ministry of Economy and Finance (MEF) Online Gambling License?

FAQ Answer 4

Main requirements include (1) EEA presence and proven operating record, (2) €3 million revenue minimum in last two years, (3) certified gaming platform, (4) strict AML and KYC compliance, (5) detailed technical and financial documentation, (6) substantial financial guarantees, and (7) ongoing reporting, controls, and audits.