License Name
National Lottery Licence – National Lotteries and Gaming Regulatory Board (Uganda)
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Issuing Country/Region
Uganda
Regulatory Body
National Lotteries and Gaming Regulatory Board (NLGRB)
Types of Regulated Games
National lottery, pool betting, gaming, casino, and related activities
Market Coverage
Local (Uganda)
Regulator's Reputation
Good
Legal Entity Requirements
Only registered companies (incorporated in Uganda); foreign majority-owned firms need an investment certificate
Minimum Share Capital
5,000,000,000 Ugandan Shillings (UGX)
Directors and Shareholders Requirements
Disclosure of directors, shareholders; Interpol clearance and declaration of criminal convictions; foreign directors require work permits
Anti-Money Laundering (AML) Requirements
Mandatory AML procedures per the Lotteries and Gaming Act, with strict KYC, staff vetting, and reporting obligations
Data Protection Requirements
Data protection and privacy compliance required; secure handling of personal information
Reporting Requirements
Annual and ongoing submissions including audited accounts, company returns, and tax compliance documents
Audit Requirements
Submission of audited books of accounts annually; must meet accounting standards
Software Certification Requirements
All gaming/lottery software must be certified by an approved/independent testing laboratory; list of equipment technical specs required
RNG Certification
Required for relevant game types; must be certified as compliant by independent labs
Payment System Requirements
Bank account in Uganda required; payment of prescribed fees via URA-approved methods
Server Location Requirements
No explicit requirement found
Domain Name Requirements
No explicit requirement found
Language Support Requirements
No explicit requirement found
Currency Support Requirements
UGX (Ugandan Shillings) mandatory
Legal Compliance Costs
Includes application, license, renewal, branch inspection, and legal compliance fees
Background Checks
Interpol clearance and staff criminal background checks are required
License Scope Restrictions
Only covers specified activity types under the granted license
Jurisdictional Tax Compliance
Proof of tax registration and tax compliance required
Player Data Storage Requirements
Secured data and privacy compliance required (general sectoral standard)
Cross-Border Operations
No explicit provision for cross-border operations; scope limited to Uganda
License Application Transparency
Transparent with online tracking and secure document upload portal
Regulatory Contact Point
NLGRB official contact office (provided below)
Compliance Officer Requirement
Key employee licenses required for Chief Executive, Operations, Finance Officers, etc.
Local Partnership Requirements
Not specified for this license
Legal Dispute Resolution
Subject to Ugandan law and courts
License Transferability
Not addressed in publicly available sources
Sub-Licensing Rules
Not addressed in publicly available sources
License Cost
100,000,000 UGX license fee
Annual Fees
100,000,000 UGX renewal fee
Income Taxes
Licensees must submit proof of tax compliance; specific rate not listed here
Player Winnings Taxes
Not stated in public sources
Financial Guarantees
500,000,000 UGX security guarantee from a bank licensed by the Bank of Uganda
Liquidity Requirements
Minimum share capital and proof of capital adequacy required
Financial Reporting Requirements
Submission of annual audited accounts, annual returns, and ongoing compliance reports
Application Processing Time
21 days maximum for complete applications
Required Documents
Certificate of incorporation, investment license (for foreigners), annual company returns, proof of physical premises, audited accounts, bank details, CSR plan, security guarantee, business plan, rules and game descriptions, details of directors/shareholders/employees, tax compliance
Business Plan Requirements
Detailed business plan required, including objectives, investments, employment generation, and schedule
Internal Policy Requirements
AML, responsible gaming, and internal control policies required
Testing Requirements
Equipment and software must comply with standards and be certified by approved labs
Certification Requirements
Certification from independent laboratories for gaming software and RNGs
Staff Qualifications
Key roles must have relevant credentials, background checks, and for foreigners, work permits
Physical Office Requirements
Proof of physical office location in Uganda required; premises must be inspected and approved
Local Representative Requirements
Not explicitly specified for the national lottery license
Marketing Restrictions
Not specified in the license rules
Responsible Gaming Measures
Must submit and implement responsible gaming plan and policies
Self-Exclusion System
Not specified for this license
Age Verification Procedures
Enhanced age verification per NLGRB directions
KYC Procedures
Mandatory KYC/customer due diligence under AML regime
Customer Support Standards
Not specified in public sector sources
Complaint Handling Procedures
Not specified in public sector sources
Player Funds Protection
Security guarantee covers certain obligations
Payout Timelines
Not publicly specified
Bonus and Promotion Regulations
Not explicitly specified
Permitted Games List
All games/rules must be described and filed with the NLGRB for approval
Betting Limits
Not explicitly addressed
RTP Requirements
Not explicitly addressed
Jackpot Regulations
Not explicitly addressed
Live Game Requirements
Not explicitly addressed
Mobile App Compliance
Not specified in official regulations
Affiliate Program Rules
Not specified in official regulations
Security Standards
Secure submission and storage of applicant data via e-licensing system
Encryption Requirements
Not explicitly specified, but digital portal security is referenced
Backup Requirements
Not publicly specified
Monitoring Systems
Integration with National Central Electronic Monitoring System (NCEMS) for compliance and transparency
Operation Logging
Not publicly specified, but compliance and audit trail logging referenced in overall compliance duties
Anti-Fraud Systems
Not explicitly specified in public documentation
API Integration Standards
Not publicly specified
Hosting Requirements
Not specified for this license
CDN Usage
Not specified
Scalability Requirements
Not specified
Uptime Requirements
Not specified
Technical Support Availability
NLGRB helpdesk and support channels available
License Duration
Valid until 31 December of each year issued; annual renewal
Renewal Procedure
Same as application process, with updated documentation and payment of renewal fee
Penalties for Non-Compliance
Sanctions by Board include fines, suspension, or license revocation under the law
Ownership Change Rules
Changes in directors/shareholders must be declared; fit and proper criteria applied
Mergers and Acquisitions Rules
Not explicitly stated
Subcontractor Regulations
Not addressed in public documentation for lottery licenses
Branding Requirements
Not specified, but all games must be filed and approved by the Board
Intellectual Property Protection
Not addressed in regulatory overview
Dispute Arbitration
Subject to Ugandan legal system
Insurance Requirements
Not addressed in public-facing license documentation
Charity Contributions
Board may require plans for charitable good causes; public lotteries specifically linked to charitable purposes
Staff Training Requirements
Staff must submit credentials; key employees require Board approval/clearance
Innovation Support
Not specified
Sustainability Initiatives
Not specified
Accessibility Standards
Not specified
Multilingual Support
Not specified
Cryptocurrency Support
Not specified
Esports Betting Regulations
Not specified for the National Lottery license
Fantasy Sports Regulations
Not specified for the National Lottery license
Official Address
National Lotteries and Gaming Regulatory Board, P.O.Box 5446 Kampala, Uganda
Postal Address
Communications House, Plot 1 Colville Street, Kampala, Uganda
Online Application Portal
https://licensing.lgrb.go.ug/
Work Hours
Monday to Friday, 8:00am–5:00pm (excluding weekends and public holidays)
Regional Offices
Planned for Gulu, Mbale, and Jinja
Facebook URL
https://www.facebook.com/lgrbuganda
Twitter/X URL
https://x.com/lgrb_uganda
Departments
Regulatory Compliance, Licensing, Audits, Legal Affairs, Responsible Gaming, IT and Monitoring
FAQ Question 1
What is National Lottery Licence – National Lotteries and Gaming Regulatory Board (Uganda)?
FAQ Answer 1
The National Lottery Licence is an exclusive authorization issued by Uganda’s National Lotteries and Gaming Regulatory Board to operate national lottery games, supporting public fundraising and subject to compliance with the Lotteries and Gaming Act, 2016.
FAQ Question 2
Which jurisdiction issues National Lottery Licence – National Lotteries and Gaming Regulatory Board (Uganda)?
FAQ Answer 2
The Republic of Uganda issues the National Lottery Licence through the National Lotteries and Gaming Regulatory Board (NLGRB).
FAQ Question 3
What is the cost of obtaining National Lottery Licence – National Lotteries and Gaming Regulatory Board (Uganda)?
FAQ Answer 3
The application fee is 50,000,000 UGX for foreign applicants or 20,000,000 UGX for nationals; the annual license fee is 100,000,000 UGX, with a 500,000,000 UGX security guarantee required.
FAQ Question 4
What are the main requirements for National Lottery Licence – National Lotteries and Gaming Regulatory Board (Uganda)?
FAQ Answer 4
Applicants must be a registered company, have at least 5 billion UGX in share capital, provide audited accounts, a business plan, security guarantee, full staff and director disclosures, certified gaming equipment, and comply with annual reporting, AML protocols, and responsible gaming measures.