License Name
Ontario Lottery and Gaming Corporation Casino Licence
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Issuing Country/Region
Canada (Ontario)
Regulatory Body
Alcohol and Gaming Commission of Ontario (AGCO)
Types of Regulated Games
Land-based casinos, slot machines, table games, online casino games, sports betting
Market Coverage
Local (Ontario)
Regulator's Reputation
Excellent
Legal Entity Requirements
Incorporation in Ontario, provision of corporate and ownership details
Anti-Money Laundering (AML) Requirements
Mandatory AML policies and reporting to AGCO
Data Protection Requirements
Player data confidentiality and security measures as per AGCO standards
Reporting Requirements
Regular reporting of operational and financial data to AGCO
Audit Requirements
Periodic audits, compliance inspections, and financial controls assessment
Software Certification Requirements
Certification of gaming software and hardware required by AGCO
RNG Certification
Certification of random number generators is required for electronic games
Payment System Requirements
Use of secure and certified payment systems
Server Location Requirements
Approval of server location as per regulatory oversight
Domain Name Requirements
No public source found specifying this for land-based; required for online
Language Support Requirements
English or French on platform, local language support for players
Currency Support Requirements
CAD support on platforms
Legal Compliance Costs
License fees and annual renewal costs based on operation size and type
Background Checks
Detailed due diligence and background checks on key personnel and owners
License Scope Restrictions
Limited to activities authorized by AGCO; compliance with Ontario law
Jurisdictional Tax Compliance
Compliance with Ontario's local tax requirements on gambling operations
Player Data Storage Requirements
Secure storage of player data with AGCO oversight
Cross-Border Operations
Prohibited from offering to other jurisdictions unless separately authorized
License Application Transparency
High transparency; detailed process published by AGCO
Regulatory Contact Point
AGCO designated contact points for operator inquiries
Compliance Officer Requirement
Appointment of compliance officers required
Local Partnership Requirements
Partnership/approval with OLG or OLG-contracted entities for land-based casinos
Legal Dispute Resolution
Governed by Ontario law; disputes resolved in Ontario courts
License Transferability
Not transferable without AGCO and OLG approval
Sub-Licensing Rules
Not permitted
License Cost
Application and registration fee varies depending on game type and business model; can range from several hundred to several thousand CAD
Annual Fees
Annual renewal fee determined by AGCO based on the type and scale of operations
Income Taxes
Operators subject to federal and provincial corporate tax
Player Winnings Taxes
No withholding tax on player winnings for Canadians
Financial Guarantees
Required for certain licenses and higher-value operations
Liquidity Requirements
Operators must prove financial solvency
Financial Reporting Requirements
Regular financial reports to AGCO
Application Processing Time
Varies; typically several weeks to a few months depending on completeness
Required Documents
Corporate documents, financial statements, responsible gaming policies, technical and security documentation
Business Plan Requirements
Detailed business plan required in application
Internal Policy Requirements
Written AML, KYC, player protection, and responsible gaming policies
Testing Requirements
Technical and platform testing required prior to launch; regular inspection
Certification Requirements
Independent certification of games and systems required
Staff Qualifications
Key employees must meet suitability and background requirements
Physical Office Requirements
Required for land-based operations
Local Representative Requirements
Local compliance contacts and representatives required
Marketing Restrictions
Compliance with AGCO advertising and player protection standards
Responsible Gaming Measures
Mandatory responsible gaming programs and staff training
Self-Exclusion System
Required, including player self-exclusion programs
Age Verification Procedures
Mandatory; minimum age 19 with ID verification at entry
KYC Procedures
Required identification verification for customers
Customer Support Standards
English/French language customer service; support for problem gambling
Complaint Handling Procedures
Procedures for player disputes and complaints
Player Funds Protection
Player funds must be separated from operational accounts
Payout Timelines
Timely player payouts governed by AGCO rules
Bonus and Promotion Regulations
Specific promotional standards, advertising limitations
Permitted Games List
Only AGCO-approved games; regular update required
Betting Limits
Minimum and maximum betting limits imposed by AGCO
RTP Requirements
RTP set by AGCO for each game type
Jackpot Regulations
Approval and auditing of progressive jackpot management
Live Game Requirements
Standards for live dealer and table games
Mobile App Compliance
Must meet AGCO mobile gaming standards
Affiliate Program Rules
Affiliate programs must comply with AGCO marketing standards
Security Standards
AGCO Registrar’s Standards for Gaming require advanced IT and physical security protocols
Encryption Requirements
SSL/TLS encryption required for all customer data
Backup Requirements
Regular backups necessary for operational integrity
Monitoring Systems
Continuous monitoring of gaming activities
Operation Logging
Detailed logging of transactions and activities
Anti-Fraud Systems
Anti-fraud and suspicious activity detection systems mandatory
API Integration Standards
Must comply with AGCO technical integration requirements
Hosting Requirements
Jurisdictionally controlled and approved data hosting
Scalability Requirements
IT systems must support required user and activity volumes
Uptime Requirements
Platforms must maintain high system availability
Technical Support Availability
24/7 technical support for key infrastructure components
License Duration
Time-limited (e.g., 5 years) with periodic renewals possible
Renewal Procedure
Submission of updated documents and compliance review; renewal fee payable
Penalties for Non-Compliance
Monetary penalties and sanctions outlined in AGCO regulations
Ownership Change Rules
Significant changes in ownership/management require AGCO approval
Mergers and Acquisitions Rules
Changes to corporate control subject to regulatory review
Subcontractor Regulations
Third-party technology and service providers must be AGCO-registered
Branding Requirements
Operators must use approved logos/trademarks
Intellectual Property Protection
All gaming platforms must respect IP law and content protections
Dispute Arbitration
Legal disputes settled in Ontario courts
Insurance Requirements
Sufficient insurance covering operations and liabilities
Staff Training Requirements
Mandatory staff training on responsible gaming and compliance
Accessibility Standards
Platform accessibility for people with disabilities as per provincial standards
Multilingual Support
English and French support provided; other languages optional
Esports Betting Regulations
AGCO-approved esports betting permitted under specific rules
Official Address
Alcohol and Gaming Commission of Ontario, 90 Sheppard Avenue East, Suite 200, Toronto, ON M2N 0A4, Canada
Facebook URL
https://www.facebook.com/AGCOntario
Twitter/X URL
https://twitter.com/AGCOntario
YouTube URL
https://www.youtube.com/user/AGCOntario
Departments
Communications and Corporate Affairs, Corporate Services, Investigation and Enforcement, Legal Services, Operations, Strategy and Policy
FAQ Question 1
What is Ontario Lottery and Gaming Corporation Casino Licence?
FAQ Answer 1
The licence authorizes legal operation of casinos and related gaming activities regulated by the AGCO and operated by OLG in Ontario.
FAQ Question 2
Which jurisdiction issues Ontario Lottery and Gaming Corporation Casino Licence?
FAQ Answer 2
The Alcohol and Gaming Commission of Ontario (AGCO), a provincial regulatory authority in Ontario, Canada.
FAQ Question 3
What is the cost of obtaining Ontario Lottery and Gaming Corporation Casino Licence?
FAQ Answer 3
Application and annual license fee vary based on game type and scale; typically from several hundred to several thousand CAD, with yearly renewals.
FAQ Question 4
What are the main requirements for Ontario Lottery and Gaming Corporation Casino Licence?
FAQ Answer 4
Incorporation in Ontario, detailed background checks, responsible gaming measures, AML compliance, technical certification, and regular reporting to AGCO.