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License Cost

€5,000 application fee

Annual Fees

€10,000 annual renewal fee

Income Taxes

No corporate income tax

Player Winnings Taxes

No tax applicable on player winnings

Financial Guarantees

Not specified in publicly available sources

Liquidity Requirements

Not specified in publicly available sources

Financial Reporting Requirements

Monthly returns and annual audits

Application Processing Time

4–8 weeks (up to 2 months)

Required Documents

Company incorporation, business plan, AML, KYC & compliance policies, game/software details, director/shareholder KYC, police clearance

Business Plan Requirements

Comprehensive business plan required

Internal Policy Requirements

AML/CFT policy, responsible gambling policy, operational manuals

Testing Requirements

Approval of gaming software; technical tests required pre-licensing

Certification Requirements

Independent certification of RNGs and software

Staff Qualifications

Directors and senior officers require regulatory approval and no criminal records

Physical Office Requirements

Local registered office required

Local Representative Requirements

At least one local director; legal representative in Vanuatu

Marketing Restrictions

Must adhere to advertising standards; promotion to minors prohibited

Responsible Gaming Measures

Implementation of responsible gambling measures is mandatory

Self-Exclusion System

Operators must allow self-exclusion

Age Verification Procedures

Strict verification; 18+ only

KYC Procedures

Risk-based KYC; enhanced CDD for high-risk clients

Customer Support Standards

Not specified in publicly available sources

Complaint Handling Procedures

Procedures for player complaints required

Player Funds Protection

Not specified in publicly available sources

Payout Timelines

Not specified in publicly available sources

Bonus and Promotion Regulations

Fair and clear terms required

Permitted Games List

All standard casino, betting, lottery, and poker games permitted

Betting Limits

Not specified in publicly available sources

RTP Requirements

Not specified in publicly available sources

Jackpot Regulations

Not specified in publicly available sources

Live Game Requirements

Permitted with pre-approved suppliers

Mobile App Compliance

Not specified in publicly available sources

Affiliate Program Rules

Not specified in publicly available sources

Security Standards

Operators must implement internationally recognized security measures

Encryption Requirements

SSL/TLS required for protection of customer data

Backup Requirements

Not specified in publicly available sources

Monitoring Systems

Ongoing monitoring, risk and incident reporting required

Operation Logging

Audit trails required for financial and gaming operations

Anti-Fraud Systems

Mandatory integration of anti-fraud controls in operations

API Integration Standards

Not specified in publicly available sources

Hosting Requirements

Not specified in publicly available sources

CDN Usage

Not specified in publicly available sources

Scalability Requirements

Not specified in publicly available sources

Uptime Requirements

Not specified in publicly available sources

Technical Support Availability

Not specified in publicly available sources

License Duration

15 years

Renewal Procedure

Online application and payment of annual renewal fee

Penalties for Non-Compliance

Financial penalties, suspension, or revocation of license

Ownership Change Rules

Regulator must be notified within 7 days of key changes

Mergers and Acquisitions Rules

Regulator must be notified within 7 days of changes

Subcontractor Regulations

Not specified in publicly available sources

Branding Requirements

Not specified in publicly available sources

Intellectual Property Protection

Not specified in publicly available sources

Dispute Arbitration

Arbitration available; local courts have jurisdiction

Insurance Requirements

Not specified in publicly available sources

Social Responsibility Programs

Not specified in publicly available sources

Charity Contributions

Not specified in publicly available sources

Staff Training Requirements

Not specified in publicly available sources

Innovation Support

Regulations covering blockchain, crypto incoming (VASP legislation 2025)

Sustainability Initiatives

Not specified in publicly available sources

Accessibility Standards

Not specified in publicly available sources

Multilingual Support

Not specified in publicly available sources

Cryptocurrency Support

To be regulated under Vanuatu VASP legislation from 2025

Esports Betting Regulations

Permitted under main license

Fantasy Sports Regulations

Permitted under main license

Social Gaming Regulations

Not specified in publicly available sources

Official Address

Port Vila, Vanuatu

Postal Address

Port Vila, Vanuatu

Online Application Portal

https://www.vga.vu

Work Hours

Not specified in publicly available sources

Emergency Contact

Not specified in publicly available sources

Regional Offices

Not specified in publicly available sources

Technical Support

Not specified in publicly available sources

Media Contact
Departments

Not specified in publicly available sources

FAQ Answer 1

The Vanuatu Interactive Gaming Licence authorizes operators to provide online gambling and betting services globally under Vanuatu law. If not available: Information not found in publicly available sources.

FAQ Answer 2

The licence is issued in Vanuatu by the Vanuatu Gaming Authority (VGA) in partnership with the Department of Customs and Inland Revenue. If not available: Information not found in publicly available sources.

FAQ Answer 3

The application fee is €5,000, and the annual license renewal fee is €10,000. If not available: Information not found in publicly available sources.

FAQ Answer 4

Key requirements include registration of a local entity, submission of application documents, background checks, AML/KYC compliance, business plan, annual audits, and payment of fees. If not available: Information not found in publicly available sources.