Ainsworth Game Technology Limited (AGT) is an Australian publicly listed company headquartered in Newington, Sydney, Australia, specializing in the design, development, manufacture, sale, and servicing of gaming machines, game software, and related casino gaming hardware globally since 1995.
Manufacturer of gaming machines and related hardware including slot machine cabinets (A560 family, A560SL, A640, A600, A-STAR Curve), jackpot controllers (QX32), peripherals, and supporting hardware for casino floors; primarily focused on gaming machine hardware and linked progressive systems.
https://www.agtslots.com
Service Support phone: (855) 241-9061; Service Portal available at https://service.agtslots.com; Main phone for North America: +1 (702) 954-3000
(855) 241-9061 (Service Support line for technical issues)
Field service support available globally including Australasia, North America, Latin America, and Europe with certified technicians for installation, maintenance, and repairs.
Remote technical support is provided through an online service portal and phone support to assist operators with troubleshooting and software/hardware maintenance.
Regional service and manufacturing facilities include headquarters and manufacturing in Newington, Sydney, Australia, and a large North American manufacturing and distribution facility in Las Vegas, Nevada, USA.
English primarily; support likely aligned with global office locations including Australasia, North America, and Latin America.
On-site technician availability for installation, maintenance, and repair services in major markets including Australia, North America, Latin America, and Europe.
Emergency repair services offered with rapid response capability through regional support centers and field technicians.
Founded March 7, 1995.
Founded by Leonard Hastings Ainsworth; publicly listed company (ASX: AGI).
Australia.
Since 1995, Ainsworth has evolved from initial gaming machine manufacturing to a global integrated operation covering design, development, assembly, testing, sales, installation, and service with a fully integrated product lifecycle for gaming machines and related hardware.
Manufacturing and assembly facilities in Australia and North America (notably a 140,000 sq ft manufacturing and distribution warehouse with office space in Las Vegas, Nevada).
Quality management certified to AS/NZS ISO 9001:2015 standard; compliance program aligned with Australian Standard for Compliance Programs AS 3806.
Licensed and regulated by Nevada Gaming Control Board; holds over 275 gaming licenses globally.
Certified and approved for use in jurisdictions including Nevada, Australia, Europe, North America, Latin America, and other gaming markets worldwide.
AS/NZS ISO 9001:2015.
Equipment undergoes independent compliance audits including annual surveillance audits by third parties.
Compliant with gaming regulatory authorities’ requirements, including Nevada Gaming Commission and various other global bodies.
Established partnerships with casino operators across Australasia, North America, Latin America, Asia, and Europe.
Participates in major industry trade shows such as the National Indian Gaming Association trade show (NIGA) and Global Gaming Expo (G2E).
Highly reputable among global operators for quality, innovation, and a broad portfolio of gaming machines and linked progressive systems with over 200 years combined team experience.
Positive feedback on product innovation, cabinet designs, and game variety, including successful reception of the A560 series and the new A-STAR Curve cabinet.
Featured in industry publications positively for gaming machine innovation and cabinet aesthetics.
Attractive cabinet design, high-definition displays, dynamic lighting, premium audio, a wide range of game titles, and robust linked progressive jackpot solutions.
Generally positive with dedicated global service and support infrastructure.
User-friendly cabinet interfaces combining traditional mechanical controls with touch-screen LCD button decks.
Operators report strong player appeal and profitability from Ainsworth’s progressive-linked games and innovative cabinet designs.
Frequently recommended for operators seeking innovative, compliant, and reliable gaming machines.
Multiple deployments in North American and Australasian casinos deploying the A560SL and A-STAR Curve cabinets with positive player reception.
Full compliance with global gaming licensing requirements and ongoing regulatory audits.
Customizable cabinet and game selection configurations for casino floor requirements.
Includes 32-inch, 40-inch, and 43-inch high-definition LCD display screens and optional LCD toppers (19-inch to 27-inch).
Touch screen LCD button decks combined with traditional mechanical “bash buttons”.
Notable models include A560SL, A560SBT, A560 Wide Boy, A640, A600, A-STAR Curve.
A variety of cabinets including slant-top, wide-boy, curved large-format (A-STAR Curve) with dynamic LED lighting and high-definition displays.
Wide portfolio of game themes including Sweet Zone series, QuickSpin, Gold Award, licensed titles like Showgirls and Sound of Music.
QX32 Jackpot Controller manages multiple jackpot banks with symbol and mystery jackpots, supporting linked progressive gaming.
High-definition LCD screens, dynamic LED lighting, optional LCD toppers.
Multi-game packages available on A-STAR Curve, combining legacy and high-denomination titles.
Supports multiple denomination ranges including high denomination markets.
Dynamic attract lighting integrated into cabinets.
Premium sound systems integrated into cabinet design.
Remote service portal and phone support for monitoring and troubleshooting.
Integrated diagnostic features in hardware and software to aid maintenance.
Holds multiple global gaming licenses and complies with regulations including Nevada Gaming Commission regulations.
Provides customer installation, setup, and field service support globally.
Offers training programs for operators covering hardware and software use.
Comprehensive technical documentation and manuals available for equipment installation, operation, and maintenance.
Spare parts stocked and managed through regional service centers with reliable supply chain management.
Standard manufacturer warranty covering hardware defects for a defined period (typically 1-2 years, as per industry practice).
Offers maintenance contracts and service agreements for field support and equipment upkeep.
