Brief description of the company
Alessa is a software company specializing in fraud management and Anti-Money Laundering (AML) compliance solutions specifically tailored for the casino and gaming industry, as well as banks, fintechs, and lenders.
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What equipment does the company manufacture?
Identity verification equipment manufacturers - real-time identity verification and KYC solutions for casinos and gaming institutions; Transaction monitoring and AML compliance software with real-time analytics designed for gaming transactions. Alessa does not manufacture physical gambling hardware.
What is the official website of the equipment manufacturer?
https://alessa.com
Where can I find customer support contacts?
What is the email for technical issues?
In which country is the company headquartered?
Canada
What certifications does the manufacturer hold?
ISO 27001:2013 Certified; PCI Certified
Are there quality management certifications (ISO, etc.)?
ISO 27001:2013
What industry awards has the manufacturer received?
Award-winning AML compliance software
Is real-time transaction reporting available?
Alessa provides real-time transaction monitoring with machine learning and rules-based analytics for suspicious activity detection specific to casino gaming transactions.
Is age verification functionality built-in?
Supports robust KYC and ongoing Customer Due Diligence (CDD) with real-time identity verification to ensure compliance with gaming AML regulations.
What database integration capabilities exist?
Seamless integration with onboarding and existing patron management systems; ability to import PII data for identity verification and compliance purposes.
Is real-time identity verification supported?
Real-time identity verification and risk scoring with automated alerts and monitoring for changes in patron information.
What compliance monitoring equipment exists?
Alessa offers automated AML compliance monitoring tools for casinos, including transaction screening, sanctions screening, risk scoring, and regulatory reporting across multiple jurisdictions.
Is cloud connectivity available?
Cloud-native software solutions with integration capabilities and secure data handling.
Are there remote monitoring capabilities?
Remote monitoring and alert capabilities integrated in their AML compliance and transaction monitoring solutions.
What regulatory compliance certifications exist?
PCI Certified; ISO 27001:2013
What training programs are available for operators?
Ongoing expert guidance and support to help maintain robust AML compliance programs, including training for compliance teams.
Is 24/7 monitoring and support included?
Ongoing 24/7 expert support is available for AML compliance solutions.