Alpha Communications® is a family-run company founded in 1983 specializing in intercom, nurse call, emergency call, access control, and communication solutions. It serves commercial, residential, healthcare, student housing, and casino environments, focusing on integrated audio-visual, security, and communication technologies.
Access control hardware manufacturers - virtual door stations, door controllers, proximity readers; Player rewards terminal manufacturers - digital signage and points redemption kiosks; Account management kiosk manufacturers - integrated kiosks with robust payment device compatibility; Surveillance integration hardware manufacturers - video intercom with integrated cameras; Biometric authentication device manufacturers - fingerprint biometric attendance machines (via partnered products); Networking infrastructure manufacturers - integrated Ethernet and wireless connectivity for communication systems.
https://www.alphacommunications.com/en/
Jen Rozenbaum, email: [email protected], phone: +1 631-777-5500
631-777-5500
Service and installation support with certified technicians available for commercial and residential projects, including multi-unit buildings and healthcare facilities.
Cloud-based remote monitoring and control capabilities for intercom and access control systems, enabling management and troubleshooting via smartphone apps.
Maximum response time of 4 hours for serious equipment breakdowns reported.
English
Available for installations and emergency repairs in commercial and residential properties.
Emergency repair service available with 4-hour response time to serious equipment failures.
Founded in 1983
Founded by Mark and Madelyn Goldberg; currently a second-generation family-run business.
United States
Since 1983, developed from traditional intercom and nurse-call systems to advanced integrated communication, access control, and audio-visual solutions for multiple industries including casino and commercial sectors.
Alpha has provided casino industry solutions including audio-visual system integrations, digital signage, jackpot celebrations, and casino floor communication technologies.
Well-established brand with over 40 years in communication and access control technologies, trusted in commercial, healthcare, and residential markets including casino environments.
User reviews highlight reliability and ease of installation of AlphaTouch intercom systems; some feedback notes app stability issues.
Analyzed as having robust video intercom and access control features with noted durable hardware.
Integration flexibility, cloud-based remote management, enhanced security with encryption (AES-256), and adaptability for new construction and historic properties.
Some reports of mobile app instability impacting video intercom remote access.
Mixed reviews with generally positive remarks on technical support responsiveness.
Touchscreen and smartphone integration improve user experience for remote access and visitor management.
Implemented in multi-tenant residential, commercial buildings, student housing, healthcare, and casinos with practical deployment of access control and communication systems.
Systems support audit logs, visitor management, and secure access controls complying with commercial security standards.
Customized casino signage and floor communication solutions.
The KISW-I-18SS stainless steel kiosks with touchscreen interfaces support integration with payment devices and software applications.
4.3", 7", 10.1", 18.5" touchscreen displays used in video intercoms and kiosks.
Optional multi-language panel voice prompts available.
Capacitive touchscreens up to 18.5" integrated in kiosk and intercom master stations.
Rugged stainless steel kiosk cabinets with vandal-resistant design.
LED displays and full-color touchscreen monitors.
Audio system integration and upgrades for casinos, including large venue and outdoor audio.
The AlphaTouch Access Keypad / Fob Reader combos provide advanced door access control.
Fingerprint biometric attendance machines offered through affiliated products.
Video intercom systems with integrated cameras and electronic door release can be expanded with external cameras and security integration.
Motion sensors integrated within kiosk and door station modules.
Built-in call and visual panel function indicator lights signal system status and alerts.
256-bit AES encryption for video intercom communications.
Visitor management with date/time stamped visitor snapshots and access logs.
Audit log capability supports compliance requirements.
QR code and NFC supported for door access control.
Key fobs, PIN codes, QR codes supported as access credentials.
SIP, TCP/IP, PoE, Wi-Fi 802.11a/b/g/n/ac protocols used in communication devices.
Cloud-based system supporting remote access control and visitor management via smartphones.
Real-time monitoring and control capabilities through cloud interface and mobile apps.
Built-in diagnostics for system status and alerts via integrated software tools.
Both indoor and rugged outdoor variants available for kiosk and door station devices.
Installation and setup services available including system design consultation.
Training programs for system operators and property managers.
Comprehensive installation manuals, programming guides, and system documentation provided online.
Stocking of major spare parts with rapid supply chain response.
Warranty coverage details available online with full inspection and testing before shipment.
Maintenance contracts and service agreements available.
