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Brief description of the company

AMROTEC is a specialist manufacturer and distributor of high-performance coin and currency discriminating, sorting, and cash handling equipment, including banknote sorters and coin counters, with a focus on serving financial institutions, retail chains, casinos, and gaming operations. It is also the exclusive USA distributor for Laurel Japan's advanced cash processing equipment, combining Japanese precision with innovative technology.

What equipment does the company manufacture?

Cash handling equipment manufacturers - currency discriminators, banknote sorters, coin counters, currency sorting machines; Laurel Japan manufactures high-speed banknote sorters with multiple stacking pockets tailored for casino and banking sectors.

What is the official website of the equipment manufacturer?

https://amrotec.com, https://www.lbm.co.jp/en/ (Laurel Japan official)

Where can I find customer support contacts?

[Contact details are available on the AMROTEC website though no direct emails or numbers disclosed in the sources.]

When was the equipment manufacturer established?

AMROTEC founded in 2003; Laurel Japan founded in 1946

In which country is the company headquartered?

AMROTEC - United States (USA distributor role), Laurel Japan - Japan

What is the company's manufacturing history?

Laurel Japan is a historic company since 1946, developing pioneering cash handling and automated teller equipment, including coin wrapping, sorting, and recycling technologies. AMROTEC, founded in 2003, specializes in distributing and producing cash processing equipment compatible with modern demands and incorporates Laurel Japan technology for advanced banknote sorters.

Are there manufacturing facilities in multiple countries?

Laurel Japan has manufacturing and joint ventures in Japan, China (Shenyang), France (Paris), and sales agencies covering Europe, Asia, Americas, and other regions. AMROTEC distributes primarily in the USA.

What certifications does the manufacturer hold?

Laurel Japan Tokyo factory obtained ISO 9001 in 1997 and ISO 14001 environmental certification for Tokyo and Osaka factories in 2007. AMROTEC manufacturing is under strict supervision from overseas factories.

Are there quality management certifications (ISO, etc.)?

ISO 9001 (Laurel Tokyo Factory), ISO 14001 (Laurel Tokyo and Osaka Factories)

Are there partnerships with major casino operators?

AMROTEC’s products and Laurel Japan’s banknote sorters are deployed at casino and gaming operations in the USA and globally; AMROTEC is the exclusive USA distributor of Laurel Japan products.

What industry awards has the manufacturer received?

Laurel Handy Bill Counting Machine won the MITI Good Design Award in 1992.

What is the market reputation and track record?

Laurel Japan is a well-established leader in cash handling technology worldwide with nearly 80 countries of product deployment; AMROTEC is recognized for offering competitive and innovative cash processing solutions in the US market.

What advantages do operators highlight?

Laurel Ks-Series Banknote Sorters offer industry-leading speeds of up to 1,200 notes per minute and configurations with up to 24 stacker pockets, noted for user-friendly operation and high reliability.

How do customers rate build quality?

High durability and high-performance build quality are emphasized by both AMROTEC and Laurel Japan in their product lines.

How user-friendly is the equipment according to customers?

Laurel Ks-Series and AMROTEC products feature user-friendly interfaces with touch displays and straightforward operation, facilitating efficient workflow for casino and bank staff.

Are touch screen interfaces included?

AMROTEC Ks-Series models come with 7" touchscreen displays and 5" security displays.

Is ticket-in/ticket-out functionality supported?

Laurel and AMROTEC banknote sorters and currency discriminators include barcode ticket reading, ticket processing capabilities for gaming environments.

What connectivity options are available (WiFi, Ethernet)?

AMROTEC CC-Series coin counters include USB and RS232 printer ports for connectivity.

Is multi-currency support available?

AMROTEC and Laurel equipment can handle multiple currencies, e.g., Laurel K8 supports USD/EUR/UAH multi-currency sorting.

Are there cash recycling capabilities?

Laurel developed automated coin and note recycling machines starting from early 2000s; AMROTEC offers coin recyclers and coin counters.

Is barcode/QR code scanning supported?

AMROTEC currency discriminators include barcode ticket reading.

Are there counterfeit detection systems?

Banknote sorters include fitness and counterfeit note detection and reject pockets.

Is coin handling equipment manufactured?

AMROTEC CC-Series coin counters range from portable compact models to heavy-duty counters with coin sorting and batching, speeds up to 3,100 coins per minute.

Is bulk cash processing equipment available?

AMROTEC and Laurel banknote sorters and coin processing machines are designed for medium to heavy-duty volumes.

Is modular design and expandability included?

AMROTEC Ks-Series banknote sorters have a modular design allowing stacking pocket configurations from 4 up to 24 pockets.

What communication protocols are supported?

RS232, USB available on coin counters and banknote sorters.

What diagnostic and maintenance features exist?

AMROTEC and Laurel machines include maintenance modes and sensor auto-adjustment features for ease of long-term operation.

What regulatory compliance certifications exist?

ISO 9001, ISO 14001 certifications for Laurel factories. Color Universal Design certification for Laurel J-717 model.