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    BIO-Enable Technology

    Brief description of the company

    BioEnable Technologies Pvt. Ltd. is a leading biometric and identification hardware manufacturer with over 20 years' experience in identity automation, tracking, and access control, specializing in advanced Aadhaar-certified biometric solutions, RFID hardware, and enterprise access management systems.

    What equipment does the company manufacture?

    Biometric authentication device manufacturers - Fingerprint scanners, dual iris scanners, single iris scanners, face recognition systems; Player tracking hardware - RFID card readers, access controllers; Identity verification equipment - document readers, facial recognition cameras.

    What is the official website of the equipment manufacturer?

    https://www.bioenabletech.com

    Where can I find customer support contacts?

    [email protected], [email protected], [email protected], +91 9890028281, +91 8600102062

    What is the technical support phone number?

    +91 9890028281

    What is the email for technical issues?

    [email protected]

    Are there separate contacts for different equipment types?

    [email protected] (all biometric and tracking hardware)

    Where can I find field service support?

    Offices and field service support located in Mumbai, Pune, Delhi, Bangalore, Hyderabad; channel partners in 30 Indian cities.

    Is there remote technical support available?

    Remote management capabilities via Access Manager Pro software for access control and biometric hardware; IP/LAN connectivity supported.

    Are there regional service centers?

    Mumbai, Pune, Delhi, Bangalore, Hyderabad (India).

    In which languages is support provided?

    English, Hindi.

    When was the equipment manufacturer established?

    Founded in 2001 in India by Pradeep Bhatia.

    Who are the founders and current owners?

    Founder - Pradeep Kumar Ramlal Bhatia; Director - Pratishtha Bhatia.

    In which country is the company headquartered?

    India.

    What is the company's manufacturing history?

    Over 20 years of manufacturing and R&D in biometric authentication, access control, and tracking solutions; pioneered adoption of fingerprint and iris recognition devices in national, banking, and corporate deployments.

    Are there manufacturing facilities in multiple countries?

    Operations in India, Hong Kong, Dubai, UK, and USA.

    What certifications does the manufacturer hold?

    ISO 9001:2015, ISO 14001:2015, ISO/IEC 27001:2013.

    Which regulatory bodies approve the equipment?

    UIDAI (India); STQC (India's Standardisation Testing and Quality Certification).

    In which jurisdictions is the equipment certified?

    India (Aadhaar and eKYC compliance).

    Are there quality management certifications (ISO, etc.)?

    ISO 9001:2015, ISO/IEC 27001:2013, ISO 14001:2015.

    Has the equipment passed third-party testing?

    STQC Labs (India).

    What industry awards has the manufacturer received?

    Frost & Sullivan Award.

    What is the market reputation and track record?

    Known for reliability, on-time delivery, and strong safety and quality management with more than 10,000 corporate and government clients worldwide.

    What advantages do operators highlight?

    Enterprise-grade biometric solutions, rugged/scratch-resistant device design, STQC certification, 2-year warranty.

    How do customers rate build quality?

    Enhanced durability with scratch-resistant prism and rugged design for fingerprint scanners.

    How user-friendly is the equipment according to customers?

    Multiple authentication options (fingerprint, face, RFID, password); remote management and monitoring through IP/LAN simplifies usability.

    Are there published case studies of successful deployments?

    Supplied solutions for India’s Aadhaar project (including enrollment kits and authentication hardware), Indian Passport Seva 2.0, banks, and national projects.

    Do servers meet specific licensing requirements?

    UIDAI and Aadhaar-compliant products meet India regulatory licensing frameworks.

    What network connectivity options are supported?

    IP/LAN connectivity for real-time monitoring and remote management.

    Do terminals support multiple languages?

    Supported (interface and deployment for Indian and international use).

    What connectivity options are available (WiFi, Ethernet)?

    WiFi, Ethernet/IP, LAN.

    Do machines include player tracking systems?

    Integrated player access and tracking systems using RFID card readers and multi-modal authentication hardware.

    Are there integrated card readers?

    Integrated card reader and biometric sensor options in access control and attendance terminals.

    What ID scanning equipment is manufactured?

    Aadhaar/STQC certified fingerprint and iris scanners, document verification devices.

    Are biometric verification devices available?

    Fingerprint scanners, dual iris scanners, face recognition devices.

    What document verification capabilities exist?

    Aadhaar, National ID document reading, facial recognition with liveness detection.

    Is facial recognition technology included?

    AI-powered facial recognition hardware; facial authentication hardware and software with real-time monitoring.

    Are there fingerprint scanning solutions?

    High-accuracy STQC-certified slap fingerprint and single finger scanners with scratch-resistant prisms, STQC/UIDAI certified.

    What passport/ID readers are offered?

    Supported in National ID and document verification hardware suites used in Passport Seva projects.

    Are there mobile verification devices?

    Mobile-supported fingerprint and iris scanners for Android tablets/phones and portable verification.

    What database integration capabilities exist?

    Real-time authentication and integration with eKYC, Aadhaar, national ID platforms via standard protocols.

    Is real-time identity verification supported?

    Certified for India’s Aadhaar; sub-second response for enrolled devices.

    Are surveillance integration capabilities included?

    Access controllers can be integrated with facility-wide security and monitoring infrastructure.

    Is RFID tracking technology available?

    RFID card readers with 13.56 MHz multimode support in access control systems.

    Is biometric access control available?

    Enterprise access control systems with fingerprint, face, RFID, and card-based authentication options.

    What encryption and security protocols are supported?

    Compliance with ISO/IEC 27001:2013 (data security); digital certificates for secure authentication.

    Is audit trail functionality included?

    Audit trails available via server-based remote management; integration with evidence-grade authentication logs.

    What player tracking system hardware is available?

    RFID card readers, biometric scanners, facial recognition devices incorporated into access and monitoring solutions.

    Is real-time gaming data collection supported?

    Real-time data sync for authentication and access events, eKYC integrations.

    What compliance monitoring equipment exists?

    Hardware solutions deployed in government projects with compliance-ready logging.

    What RFID chip and card options are available?

    RFID cards compatible with 13.56 MHz NFC/ISO standards.

    What RFID reader systems are offered?

    Multimode, multi-frequency supported RFID readers for access and attendance trackers.

    Are there access control card systems?

    Multi-factor access cards, ISO-standard compatible.

    Are there employee identification card systems?

    RFID-based employee and visitor identification and access cards.

    What range of RFID frequencies are supported?

    13.56 MHz; others via custom hardware.

    Are environmentally ruggedized options available?

    Rugged, dust- and scratch-proof surface options for mobile devices.

    Is modular design and expandability included?

    Customizable modular options for hardware and software integration with Access Manager Pro.

    What communication protocols are supported?

    USB, IP/LAN, RS232 (varies by device).

    Is cloud connectivity available?

    Cloud-enabled Access Manager Pro and authentication dashboards.

    Are there remote monitoring capabilities?

    Live IP/LAN monitoring, cloud management features available for authorized devices.

    Is equipment suitable for mobile deployments?

    Portable and rugged biometric kits, Android-compatible devices, IP67-rated mobile registration case.

    What regulatory compliance certifications exist?

    UIDAI, STQC (India); ISO 9001:2015, ISO 14001:2015, ISO/IEC 27001:2013.

    What warranty terms are offered?

    2-year warranty on biometric authentication products and access control hardware.

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