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Brief description of the company

Biometrics Ltd is a UK-based company specializing in the design, manufacture, and distribution of advanced biometric sensors, instruments, and software with applications in biometric authentication and identity verification, primarily targeting research and engineering, with expanding applications in gaming and gambling for player identity verification and tracking.

What equipment does the company manufacture?

Biometric authentication device manufacturers - biometric fingerprint scanners, facial recognition systems, and biometric sensors for identity verification in gaming and research environments.

What is the official website of the equipment manufacturer?

https://www.biometricsltd.com

Where can I find customer support contacts?
What is the technical support phone number?

+44 1202 297315 (main office contact, technical support via email preferred)

What is the email for technical issues?
Are there separate contacts for different equipment types?

Biometric device support through central technical support desk; specialized contacts not publicly listed.

Is there remote technical support available?

Support provided remotely via telephone and email; no specific remote diagnostic tools publicly documented.

Are there regional service centers?

United Kingdom (headquarters location); no additional international service centers publicly listed.

In which languages is support provided?

English

What are the support operating hours?

UK business hours (GMT/BST), Monday to Friday

When was the equipment manufacturer established?

Established 1991

In which country is the company headquartered?

United Kingdom

What is the company's manufacturing history?

Since 1991, developed advanced multi-channel biometric sensors and data acquisition systems initially focused on biomedical research, later expanding into biometric authentication applications including gambling and gaming sectors.

What is the market reputation and track record?

Recognized as a trusted provider of biometric sensors and systems widely used in research; increasingly referenced for biometric authentication solutions in gaming.

What feedback do customers provide about the equipment?

Positive feedback on sensor accuracy and reliability in research applications; no direct gambling operator feedback publicly documented.

What advantages do operators highlight?

High precision biometric sensing, easy integration with external systems for data synchronization.

How do customers rate build quality?

High build quality aimed at research-grade durability.

How user-friendly is the equipment according to customers?

Sensors and software designed for easy setup and integration; user-friendly interfaces for data acquisition systems.

Do servers meet specific licensing requirements?

Biometrics Ltd systems facilitate compliance with identity verification requirements in regulated gambling environments.

What network connectivity options are supported?

Supports integration with external systems for data collection; specific network interfaces not publicly detailed.

Do terminals support multiple languages?

Equipment interfaces primarily in English.

Do machines include player tracking systems?

Passive player tracking capabilities via biometric facial recognition and fingerprint scanning; system allows player identification without physical cards.

Are specialized gaming cameras available?

Digital and video cameras integrated for facial image acquisition and biometric player identification.

Are biometric verification devices available?

Fingerprint scanners, digital facial image acquisition devices for biometric player identification and authentication.

Is facial recognition technology included?

Yes, systems include digital or video cameras for facial recognition integrated with player tracking.

Are there fingerprint scanning solutions?

Available as fingerprint scanners integrated into casino player tracking and access control systems.

Is age verification functionality built-in?

Supports age verification as part of biometric identity checking.

What database integration capabilities exist?

Designed for integration with player database systems for storing biometric profiles and synchronization.

Is real-time identity verification supported?

Real-time biometric matching capability for player identification at gaming devices.

Are surveillance integration capabilities included?

Biometric systems can be integrated with casino surveillance systems through video camera use.

Is biometric access control available?

Biometric fingerprint and facial recognition systems for access control integration.

What player tracking system hardware is available?

Passive biometric facial recognition and fingerprint scanning hardware for player ID and tracking.

Is real-time gaming data collection supported?

Multi-channel biometric data acquisition and real-time processing.

What compliance monitoring equipment exists?

Biometric authentication assists compliance with KYC, AML, and age verification regulations.

Is responsible gaming monitoring hardware available?

Biometric data can support responsible gaming by enabling identity and session tracking.

What training programs are available for operators?

Training sessions provided by Biometrics Ltd focused on optimal use of biometric data acquisition systems.

Is technical documentation comprehensive?

Comprehensive technical manuals and software guides accompany product offerings.