Card Tech is a European-based casino equipment manufacturer with over 30 years of experience providing a broad range of gaming and casino hardware, including custom and standard solutions for land-based and online casinos.
Player tracking hardware manufacturers - RFID card readers and proximity sensors; Account management kiosk manufacturers - self-service account management terminals with cash/card acceptance and receipt printing; Identity verification equipment manufacturers - ID card and document readers using UV, infrared, and optical character recognition; Access control hardware manufacturers - electronic card access systems and door controller integrations; Player rewards terminal manufacturers - points redemption kiosks and voucher printers; Cash handling equipment manufacturers - bill validators and cash-in/cash-out machines integrated in kiosks; Surveillance integration hardware manufacturers - systems combining card access and video surveillance; Biometric authentication device manufacturers - fingerprint and facial recognition integrated devices for identity verification.
https://ctc-holdings.com/
[email protected], +44 20 3514 1212
+44 20 3514 1212 available weekdays 9am-6pm GMT
+44 20 3514 1212 (limited 24/7 support available for critical issues)
Player tracking hardware - [email protected]; Account kiosks - [email protected]; Identity verification - [email protected]; Access control - [email protected]; Cash handling - [email protected]
Field service technicians available in Europe, including UK, Germany, and Spain; certified casino equipment technicians.
Remote diagnostics and technical support provided via secure VPN connections and proprietary remote support software.
London (UK), Berlin (Germany), Madrid (Spain)
Live chat support available Mon-Fri 9am-6pm GMT on company website
Critical issues responded within 1 hour; standard queries within 12 hours.
English, German, Spanish, French
Available in key European casino markets with next-business-day service for covered clients.
24/7 emergency repair contracts available with guaranteed 4-hour onsite response.
Founded in 1991 in London, United Kingdom
Founded by a group of European gaming industry professionals; currently privately owned by CTC Holdings Ltd.
United Kingdom
Began with casino table gaming accessories in 1991, rapidly expanded product range throughout 2000s to include advanced RFID player tracking and biometric identity systems; ongoing innovation in kiosk and access control hardware.
Manufacturing and assembly facilities located in the UK and Germany with design teams in Spain.
ISO 9001 certified for quality management; ISO 27001 certified for information security
Certified by GLI (Gaming Laboratories International), BMM Testlabs, and approved by Nevada Gaming Control Board
Nevada, New Jersey, United Kingdom, Malta, Gibraltar
ISO 9001, ISO 27001
GLI, BMM Testlabs, iTech Labs for compliance and functionality testing
Complies with GLI standards, SAS protocol, and iTech Labs certification for player tracking and account management systems
Partnered with major operators including Caesars Entertainment, MGM Resorts, and Entain
Regular exhibitor at G2E Las Vegas, ICE London, and Global Gaming Expo Asia
Awarded “Best Casino Hardware Supplier” at Global Gaming Awards Europe 2023
Known for durable, reliable casino hardware with strong integration capabilities widely adopted by land-based and hybrid casino operators
High praise for ease of integration and robust build quality; occasional feedback on software interface complexity
Positive reviews in Gaming Intelligence and Casino Enterprise Management magazines highlighting strong customer service and product longevity
Seamless integration with casino systems, high security hardware, extended warranty, and field service network
Minimal complaints mainly related to software updates and occasional RFID reader calibration
Generally high satisfaction with training, support response times, and maintenance service
Interfaces designed for quick player interaction and easy operator management
Positive ROI reported due to reduced maintenance costs and improved player tracking accuracy
Frequently recommended by operators for upgrades on legacy card readers and kiosk systems
Published case study on deployment of RFID player tracking system across 5 MGM properties
Supports standard SAS 6.02 protocol servers with scalable integration for cloud and on-premises architectures
Kiosks support remote identity verification and real-time account management for casino apps
Fully compliant with US and European licensing and regulatory ID verification requirements
Systems designed with dual power supplies and failover network modules
Card readers and kiosk modules designed with hot-swappable parts for minimal downtime
Efficient cooling with low power consumption; kiosks operate on 110-240V AC
Available rack-mount modules for server-side applications and network integration
Custom firmware options and configuration templates for casino operators
99.9% equipment uptime SLA in service contracts
No direct betting terminals; equipment focuses on player tracking and account management
Account management kiosks support deposit and withdrawal, loyalty rewards handling, but not direct betting
Touchscreen displays available in 10", 15", and 21” capacitive touch panel options
Software supports English, Spanish, German, French, Italian, and Chinese
Capacitive multi-touch screens with gesture support
Support credit/debit card acceptance, cash, and ticket-in/ticket-out capabilities
Full ticket-in/ticket-out support integrated with kiosks and cashless systems
Designed with ADA-compliant heights and accessible user interface
High-speed thermal printers built into kiosks for tickets and receipts
Does not manufacture slot machines; focuses on auxiliary casino hardware
LCD with LED backlight for kiosks; OLED displays for select player tracking panels
Not applicable to hardware product lines
RFID-based player tracking systems integrated with casino management software, capable of SAS protocol communication and real-time player activity monitoring
Mobile integration kits for account management and player tracking via smartphones and tablets
Kiosks equipped with basic audio for alerts and player interaction feedback
Kiosks support cash-in and cash-out with bill validators and coin mechanisms
Cash handling equipment supports multiple major currencies including USD, EUR, GBP
Magnetic stripe and RFID contactless card readers combined in a single unit
Real-time reporting over SAS or Ethernet protocols to casino management systems
Desktop and kiosk-mounted ID scanners supporting passports, driver’s licenses, and national ID cards with UV and infrared scanning
Fingerprint scanners and facial recognition modules integrated into kiosks and access systems
Multi-spectral document verification including UV, infrared, visible light inspection, OCR and barcodes
Integrated facial recognition for identity verification and access control
Optical fingerprint scanners with live detection anti-spoofing technology
Support for ICAO standard machine-readable passports and travel documents
Automated age verification compliant with jurisdictional regulations
Portable identity verification tablets integrated with biometric and document readers
APIs and SDKs for integration with casino CRM, loyalty, and regulatory databases
Identity verification processing times under 30 seconds in kiosks
Tamper-proof enclosures and internal sensors with alert notifications
Integrated with surveillance systems allowing video verification of access events
Integrated in access control panels with configurable sensitivity
High-frequency RFID with read range up to 12 cm for player tracking cards
Multi-mode counterfeit detection systems with high accuracy using UV/IR and image analysis
Real-time alarms sent via email, SMS, and system dashboards for tampering or unauthorized access attempts
Fingerprint and facial recognition door access controllers for secure entry
Temperature and humidity sensors integrated into kiosks for operational monitoring
AES-256 encryption for data communication and storage; TLS 1.3 for network transmission
Detailed audit logs with timestamp, user, and event data stored in secure databases
Cash-in/cash-out kiosks featuring multi-coin acceptance and bill validators with high throughput
Multi-denomination bill validators supporting USD, EUR, GBP with jam detection
Coin acceptors and sorters integrated with cash kiosks to manage multiple coin sizes
Ticket redemption kiosks with fast processing under 3 seconds per ticket
Prepaid card dispensers with secure optical card dispensing mechanisms available
Support for NFC payments via smartphone wallets integrated in kiosks
RFID readers, magnetic stripe readers, and hybrid card readers for player loyalty tracking
SAS protocol-enabled real-time player activity data collection and reporting
Monitoring systems integrated with regulatory compliance reporting tools
Session time and spend limit tracking hardware integrated with player tracking systems
Available as part of player tracking and compliance modules
Integrated into kiosks and player tracking systems for real-time enforcement
Available through integration with casino management software; hardware supports relevant data collection
Customizable loyalty cards manufactured with RFID and magnetic stripes
Multi-technology RFID readers with read distances of up to 12 cm; combined contact and contactless readers
NFC and RFID-based contactless payment modules integrated in kiosks
Secure access control cards using encrypted RFID protocols
Card encoding and printing modules available for in-house card issuance kiosks
Compatible with RFID employee ID systems
13.56 MHz high-frequency RFID commonly used in all card readers
Thermal printers supporting 203 and 300 dpi with speeds up to 200 mm/sec
High-speed thermal ticket printers supporting single and multi-part thermal paper rolls
Fast optical and barcode validation systems with cross-platform compatibility
Anti-counterfeit thermal voucher printers with secure paper and watermarking features
Industrial models available for high-volume ticket printing with extended paper roll capacity
Mobile thermal printers with Bluetooth connectivity for on-the-move ticket or receipt printing
Automated paper cutting mechanisms with adjustable length settings
Network-enabled printers supporting IPP and LPR protocols for remote printing
Kiosk units require 150-300 W depending on model and peripherals
SAS 6.02, TCP/IP, RS-232/485, USB, WiFi, Bluetooth, NFC
Cloud-based account management and monitoring platform integration available
Remote equipment status monitoring with real-time alerts and telemetry
Built-in diagnostics with automated error reporting; remote troubleshooting support
Mobile-friendly kiosks with optional battery backup for temporary deployment
Indoor and semi-outdoor variants available with environmental protection features
GLI, BMM, Nevada Gaming Control Board, MGA, UKGC certifications
Professional installation teams available for onsite setup and calibration
Comprehensive operator and technician training programs offered on-site and online
Detailed manuals and online knowledge base with diagrams, troubleshooting guides, and software API references
Spare parts stocked at regional service centers with expedited shipping options
Standard 12-24 months warranty with optional extended coverage plans
Financing and leasing options available through corporate partners
Trade-in programs offered for legacy player tracking and kiosk hardware
Tiered maintenance contracts including preventive maintenance and emergency repair
24/7 remote monitoring and support subscriptions available for critical casino operations
