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Brief description of the company

Leading biometric technology manufacturer specializing in advanced fingerprint recognition and facial recognition solutions, primarily for access control and time & attendance applications in various industries including commercial, governmental, and security sectors.

What equipment does the company manufacture?

Biometric authentication device manufacturers - fingerprint scanners with multispectral imaging sensors, facial recognition terminals; Player tracking hardware manufacturers - biometric fingerprint readers; Identity verification equipment manufacturers - facial recognition systems.

What is the official website of the equipment manufacturer?

https://www.cdvi.co.uk/ievo-biometrics/

Where can I find customer support contacts?

[email protected], +44 (0) 1628 531 300, UK-based technical support team available Monday to Friday 8:45am to 5:15pm.

What is the technical support phone number?

+44 (0) 1628 531 300

What is the email for technical issues?
In which languages is support provided?

English

What are the support operating hours?

Monday to Friday 8:45am to 5:15pm UK time

When was the equipment manufacturer established?

Founded in 2009

Who are the founders and current owners?

Founded by security industry professionals; current ownership associated with CDVI Group plc.

In which country is the company headquartered?

United Kingdom

What is the company's manufacturing history?

Developed from intensive biometric research to create reliable and robust fingerprint and facial recognition biometric readers; continually refined multispectral imaging technology for high accuracy and spoof resistance.

What certifications does the manufacturer hold?

CE, FCC, RoHS, CPNI certification (Centre for the Protection of National Infrastructure - UK Government use approval).

Which regulatory bodies approve the equipment?

Centre for the Protection of National Infrastructure (CPNI), UK Government

In which jurisdictions is the equipment certified?

United Kingdom (CPNI-approved), CE and FCC market regions

What is the market reputation and track record?

Recognized for high-performance biometric fingerprint readers with advanced multispectral imaging and widely adopted in the access control market; strong reputation for reliability and security.

What advantages do operators highlight?

High accuracy with multispectral imaging allowing deep tissue fingerprint data capture; excellent spoof detection; robust environmental protection (IP65 rating); easy integration via isync software platform; secure AES128 encrypted data transmission.

How do customers rate build quality?

High build quality with vandal-resistant casing and environmental controls for external use.

How user-friendly is the equipment according to customers?

Easy to use with capacitive proximity detection, LED and audio indicators, and optional card readers.

What network connectivity options are supported?

RS-422 communication (1Mbit/s), shielded Cat5e/6 cables

Are there integrated card readers?

Optional MIFARE® DESFire® EV1 card reader modules available

Are biometric verification devices available?

Fingerprint readers with multispectral imaging sensors; facial recognition terminals with dual camera technology

Is facial recognition technology included?

Integrated facial recognition terminals with dual cameras (white light and near-infrared); rapid identification and authentication in 1 second

Are there fingerprint scanning solutions?

Multispectral imaging (MSI) fingerprint readers capturing both surface and subsurface fingerprint data for high accuracy and spoof detection

What database integration capabilities exist?

Integration through isync mid-point software platform supporting multiple third-party access control and time & attendance systems

Is real-time identity verification supported?

High speed biometric matching with support for up to 50,000 fingerprint templates (via interface board)

What anti-tampering devices are available?

Anti-tamper and vandal resistant designs with built-in environmental controls including heater and humidity sensor

Is biometric access control available?

Integration-ready fingerprint readers and facial recognition terminals designed as third-party biometric access control solutions

Are there environmental monitoring sensors?

Heater and humidity sensor built into biometric readers for environmental compensation

What encryption and security protocols are supported?

AES 128-bit encryption for data transmission

What player tracking system hardware is available?

Biometric fingerprint readers suitable for player tracking via long-range multispectral imaging technology

What are the power consumption requirements?

12V DC, 600mA typical

Are environmentally ruggedized options available?

IP65-rated for external installation, vandal resistant housing

What operating temperature ranges are supported?

-20°C to +70°C

Is modular design and expandability included?

Optional modules including card reader add-ons and mounting kits, integration with isync software

What communication protocols are supported?

RS-422, Wiegand

Are there indoor/outdoor variants available?

Yes, both internal and external installation options available (ievo ultimate™ suitable for outdoor use)

What regulatory compliance certifications exist?

CE, FCC, RoHS, UK CPNI certification

Is technical documentation comprehensive?

Comprehensive manuals and software documentation available via website with account registration