Everi Holdings Inc. is a leading integrated gaming technology and financial services company, providing a broad range of slot machines, gaming systems, cash access, compliance solutions, and player loyalty platforms primarily for casino operators in North America and beyond.
Player tracking hardware manufacturers - integrated player tracking systems with financial account linkage; Account management kiosk manufacturers - fully integrated self-service kiosks and ATMs; Cash handling equipment manufacturers - automated cash dispensers, counting and sorting machines, safes; Player rewards terminal manufacturers - loyalty kiosks; Identity verification equipment manufacturers - biometric enrollment kiosks with fingerprint and facial recognition; Surveillance integration hardware manufacturers - integration with player tracking for security; Mobile device integration manufacturers - mobile wallet and digital payment platforms.
https://www.everi.com
[email protected], phone support through official website contact forms
Phone support is provided for equipment issues; specific numbers are available to customers upon contract, including field service technician contacts.
24/7 support hotline available for critical technical issues, especially for gaming floor operations.
[email protected] (typical format based on support channels; official direct technical issue email available to clients).
Separate contacts for gaming machine support, financial technology/kiosk support, compliance software support, and biometric systems provided through official support channels.
Field service support available in key gaming regions including Nevada, California, New Jersey; certified technicians provide installation, maintenance, diagnostics, and repair on site.
Remote support capabilities include diagnostic software tools and remote troubleshooting for kiosks and gaming systems.
Regional service centers located in primary North American gaming jurisdictions including Las Vegas (Nevada), Atlantic City (New Jersey), and California gaming regions.
Online chat support available on website for general inquiries; specialized technical support chat provided for clients.
Guaranteed response times vary by service level agreements but typically include rapid responses (within hours) for critical system failures.
Technical support primarily offered in English; multilingual support available depending on region and client agreements.
On-site technicians available across major casino jurisdictions, supporting installations, upgrades, and repairs.
Emergency repair service available with rapid dispatch capability within primary casino markets.
Founded in 1998 as Global Cash Access Holdings, Inc., renamed Everi Holdings Inc. in August 2015.
Founded as Global Cash Access Holdings; currently owned privately by affiliates of Apollo Global Management as of mid-2025 transaction.
United States
Started as a financial technology provider for casinos, expanded into slot machine manufacturing and gaming content development; grew to include a comprehensive portfolio of gaming hardware, cash management, and compliance technology.
Manufacturing and support facilities primarily in the United States with service presence in Canada and international sales.
Holds SOC 2 Type 1 certification for data security and compliance in fintech platforms.
Equipment and software approved by multiple North American gaming regulatory bodies including Nevada Gaming Control Board, New Jersey Division of Gaming Enforcement, and other state regulators.
Certified for use in Nevada, New Jersey, many U.S. states, and Canada gaming jurisdictions.
SOC 2 certification for fintech and gaming platform security and compliance.
Uses third-party labs for testing gaming machines and payments systems to meet regulatory and safety requirements.
Complies with GLI (Gaming Laboratories International) standards for gaming equipment and systems.
Partners with over 800 casinos in North America, including major operators in Nevada, New Jersey, and tribal gaming markets.
Regular participant at G2E (Global Gaming Expo) and regional industry trade shows.
Recipient of awards for innovation in slot machine design, cash management solutions, and player loyalty technology.
Known for reliability in player tracking and cash access solutions; widely used financial kiosks and slot machines with a large install base.
Generally positive feedback for user-friendly interfaces and robust cash management capabilities; praised for integrated compliance features.
Favorable independent reviews highlight durability of slot cabinets and effectiveness of cashless payment technologies.
Operators cite streamlined cash handling, enhanced compliance reporting, and improved patron engagement through loyalty systems as key benefits.
Minor complaints occasionally related to kiosk network connectivity issues in remote locations.
High customer satisfaction ratings for technical support responsiveness and field service expertise.
Equipment rated highly for ease of use by both casino staff and players, including intuitive touchscreen kiosks.
Positive ROI demonstrated by operators through reduced cash shrinkage, increased cash flow, and enhanced patron retention.
Strongly recommended among North American casino operators for integrated gaming and financial solutions.
Multiple documented deployments with tier-one casino operators showing improved floor efficiency and compliance adherence.
Provides server-based gaming platforms supporting multi-game content with scalable architecture for large casino networks.
Digital platforms and Remote Game Servers support regulated online social and real-money gaming markets.
Meets licensing requirements in all primary operating jurisdictions including state and tribal gaming commissions.
Kiosk and gaming systems designed with redundant network and power options to maximize uptime.
Some kiosk and cash handling hardware components designed for hot swap to minimize downtime.
Gaming cabinets and kiosks designed with efficient cooling systems meeting standard power consumption ratings for casino floors.
Rack-mount options available for server hardware and backend gaming management systems.
Custom gaming cabinet configurations available for Class II and Class III slot machines.
High uptime guarantees with service level agreements ensuring 99%+ availability for gaming and cash systems.
Manufactures electronic gaming machines (slot machines) and financial access kiosks for betting and cash handling.
Self-service kiosks support ticket redemption, cash-in/cash-out, jackpot payout, and loyalty management.
Gaming machines feature LCD and LED displays between 21 and 43 inches; kiosks incorporate 15 to 22-inch high-definition touchscreens.
Multi-language interfaces available, including English, Spanish, French, and others based on client needs.
Capacitive multi-touch screens used in kiosks and player terminals for intuitive user interaction.
Supports cash, credit card, debit card, mobile wallet, and ticket-in/ticket-out payment methods.
Fully supports TITO (Ticket In Ticket Out) functionality in kiosks and gaming machines.
ADA-compliant kiosk designs with accessible height and interface features.
Thermal ticket printers integrated for ticket redemption and voucher printing.
Produces Class II and Class III slot machines including mechanical reel, video reel, and hybrid cabinets.
Manufactures Video Lottery Terminals for regulated markets.
Variety of cabinet styles including upright, slant-top, and bar-top with multiple size options.
Game content supported includes original and licensed branded themes with advanced graphics and sound.
Supports linked and standalone progressive jackpot systems with integrated payment and back-office reporting.
Uses LCD and LED displays with high resolution and dynamic lighting effects.
Multi-game functionality supported on gaming cabinets via server-based platforms.
Supports a wide range of denominations, configurable per jurisdiction and operator parameters.
Integrated player tracking with ability to link multiple financial accounts and provide real-time data analytics.
Mobile wallet solutions and digital gaming platforms supporting remote and in-casino play.
High-quality audio systems integrated within gaming machines for immersive player experience.
CashComplete™ solutions provide automated cash counting, sorting, and secure storage integrated with POS systems.
Multi-currency support available in cash handling kiosks where jurisdiction allows.
CashComplete™ solutions automate coin and banknote recycling to improve cash flow efficiency.
Smart card readers and magnetic stripe readers integrated with player tracking and payment terminals.
Real-time reporting on financial transactions, player activity, and compliance data.
Biometric enrollment kiosks include ID/document scanners supporting passports, driver's licenses, and government ID cards.
Biometric kiosks feature fingerprint scanners, dual iris scanning, facial recognition cameras.
Advanced document capture and verification with encrypted data processing to prevent fraud.
Integrated facial recognition for identity verification and fraud prevention.
Dual fingerprint sensors embedded in enrollment kiosks for high accuracy.
Supports passport and government ID scanning with automated data capture.
Integrated age verification through ID scanning and biometric checks to ensure regulatory compliance.
Mobile wallet applications interface with player tracking and payment systems for remote verification.
Full database integration for player tracking, financial transactions, compliance monitoring with APIs and data standards.
Real-time biometric data processing and identity verification within enrollment and payment kiosks.
Hardware anti-tampering features built into kiosks and cash handling units.
Seamless integration with casino surveillance systems for enhanced security monitoring.
Motion sensors integrated in kiosks for security and usage monitoring.
RFID enabled in player tracking cards for access and transaction monitoring.
Cash validators equipped with counterfeit detection using multi-spectrum sensors.
Alarm systems integrated for fraud prevention and system alerts.
Biometric access control modules included as part of enrollment and verification kiosks.
Sensors for temperature and humidity monitoring within cash handling units.
Uses industry-standard encryption protocols including AES and TLS for secure data transmission.
Comprehensive audit trails generated for financial and compliance transactions.
CashPlus 3-in-1 ATMs and multi-function kiosks provide cash in/out, ticket redemption, and financial transactions.
Everi CashComplete™ bill validators supporting multiple denominations and currencies.
Automated coin dispensers and coin sorters with high throughput.
CRX kiosks support fast ticket processing with multi-ticket capabilities.
Supports cryptocurrency asset value tracking and deposits in kiosks where regulated.
Mobile wallet CashClub Wallet integrates with casino management systems and kiosks.
CashComplete™ solutions automate bulk cash sorting and reconciliation for teller tills.
Player tracking cards with RFID and financial account linking supported in proprietary kiosks.
Real-time data collection from gaming floor devices, kiosks, and player cards.
Everi Compliance software and hardware solutions ensure AML and regulatory compliance in casino environments.
Customizable player loyalty cards manufactured for integration with tracking and rewards systems.
RFID card readers with defined read ranges implemented in casino floor equipment.
Supports NFC and contactless payments via mobile wallets and cards.
Card encoding and printing integrated with loyalty and player tracking systems.
Standard RFID frequencies (13.56 MHz) supported.
Thermal printers supporting rapid printing for tickets and receipts.
Codes printer models delivering fast thermal printing on polymer and paper tickets.
High-speed ticket validation systems included in kiosks for TITO.
Voucher printers with anti-fraud features and secure ticket printing.
Network compatible printing integrated into kiosk platforms.
Designed to comply with casino floor power standards; kiosks and machines optimized for energy efficiency.
Supports TCP/IP, Ethernet, Wi-Fi, VPN, and proprietary communication protocols.
Cloud-enabled platforms for financial and gaming data management with secure access.
Real-time remote monitoring and alerting for deployed equipment.
Built-in diagnostics for hardware and software monitoring to streamline maintenance.
Some kiosk models portable and compact for flexible deployment options.
Primarily designed for indoor use in casino environments.
Licensed and certified by major North American gaming regulatory authorities.
Professional installation and setup service provided through field service teams.
Comprehensive training programs available for casino staff on equipment operation and maintenance.
Detailed, clear technical manuals and documentation provided for all products.
Spare parts stocked regionally for rapid replacement and repair.
Standard manufacturer warranty terms covering parts and labor as per contract.
Financing options available for hardware and software purchases.
Trade-in and upgrade programs offered to existing customers.
Maintenance contracts offered with varying levels of service and response times.
Around-the-clock monitoring and support services provided for mission-critical systems.
