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Brief description of the company

Frank Mayer and Associates, Inc., founded in 1931, is a third-generation, family-owned company specializing in the design and manufacturing of custom interactive kiosks, retail displays, point-of-purchase merchandising, and self-service engagement solutions for multiple industries including retail, food service, financial services, entertainment, and government.

What equipment does the company manufacture?

Custom retail display and self-service kiosk manufacturer producing interactive kiosks, self-service terminals, branded point-of-purchase displays, game card kiosks, information kiosks, engagement kiosks with technologies such as touchscreens and LED lighting, focused on gaming, retail, food service, financial, and government markets.

What is the official website of the equipment manufacturer?

https://www.frankmayer.com.

Where can I find customer support contacts?

[email protected], Phone: 262-377-4700.

What is the technical support phone number?

262-377-4700.

What is the email for technical issues?
When was the equipment manufacturer established?

Founded in 1931 by Frank G. Mayer in Grafton, Wisconsin.

Who are the founders and current owners?

Founded by Frank G. Mayer, currently led by third-generation President Mike Mayer, with a family-owned ownership structure.

In which country is the company headquartered?

United States.

What is the company's manufacturing history?

Began as a printing press in 1931, evolved into retail display manufacturing, expanded into interactive kiosks in the late 1970s starting with Atari projects, progressively growing to large-scale production including kiosks and displays for major global brands.

Does the company participate in gaming trade shows?

Participated in major industry trade shows such as Globalshop and the Benzinga Cannabis Capital Conference; recognized as a founding charter sponsor in the Kiosk Industry Group.

What is the market reputation and track record?

Strong reputation as a leader in retail, kiosk, and point-of-purchase industries with a history of innovation and high customer satisfaction; trusted by global brands and recognized for quality and service.

What feedback do customers provide about the equipment?

Positive feedback emphasizing design/engineering quality, project collaboration, ability to meet challenging deadlines, and high-quality durable products sustaining retail environments.

What advantages do operators highlight?

Customization to client needs, broad product range, innovative interactive features, capability for high-volume rollouts, and strong project management contributing to efficient deployment and long-term relationships with operators.

Are there published case studies of successful deployments?

Projects with gaming and entertainment venues including Helix-Leisure game card kiosks for family entertainment centers and dispensary kiosks used widely in cannabis retail through partnerships.

What screen sizes and types are offered?

High-definition touchscreen displays integrated into kiosks designed for rich graphics and interactive content.

Are touch screen interfaces included?

Capacitive, high-quality touchscreens with responsive, durable interfaces.

What cabinet styles and sizes are offered?

Custom sizes and styles tailored to client brand and environment needs including freestanding, wall-mounted, and countertop kiosk units.

What display technologies are used?

High-definition LED-lit LCD panels with customizable lighting effects synced to game events or branding.

What lighting solutions are provided for live gaming?

Custom LED lighting integrated in kiosks to complement gaming environments and brand experiences.

What audio equipment is included?

Integrated audio cues and sound systems embedded in kiosks for immersive gaming and entertainment experiences.

Is modular design and expandability included?

Modular design approach with customizable features to fit various client requirements and expansion possibilities.

Is equipment suitable for mobile deployments?

Offers freestanding, wall-mounted, and countertop kiosk options suited for various venue layouts including mobile-friendly deployment considerations.

Are installation and setup services provided?

Provides comprehensive project management including installation and deployment services tailored to client needs.

Is technical documentation comprehensive?

Maintains comprehensive technical documentation supporting product development, deployment, and maintenance.

Are spare parts readily available?

Provides aftermarket support including spare parts availability to sustain long-term equipment reliability.