HBM Technology is a provider of advanced casino and gaming industry equipment with a specialization in hardware modules for player tracking, secure transaction handling, and integration of biometric identification technologies.
Player tracking hardware manufacturers - RFID card readers, biometric verification modules, player identification terminals; Account management kiosk manufacturers - self-service cash-in/cash-out kiosks; Biometric authentication device manufacturers - fingerprint readers, facial recognition modules; Access control hardware manufacturers - proximity access readers and turnstile controllers; Surveillance integration hardware manufacturers - player tracking cameras and interface boards
https://hbm-technology.com
[email protected], contact form available on company website
+49-6151-803-0
[email protected] for hardware inquiries, [email protected] for system integration support
Service technicians available in Germany, Austria, Switzerland, and select EU regions
Remote diagnosis and troubleshooting via secure VPN supported for system-level issues
Regional service center in Darmstadt, Germany
Response within 24 hours for standard support requests, priority escalation for critical failures
English, German
On-site technicians available for installation and critical interventions in Central Europe
Emergency repair response within 12 hours for contract customers in covered regions
Founded in 1977 in Darmstadt, Hesse, Germany
Original founders included Wolfgang Cramer; now privately held with leadership by Dr. Andreas Hille
Germany
Began as a specialist in high-precision measurement equipment; expanded into secure hardware modules for gaming and casino markets in the 1990s
Manufacturing and engineering in Germany; distribution offices in the Netherlands and Czech Republic
ISO 9001:2015
BSI (Germany), EU EN standards
Germany, Austria, Switzerland, Czech Republic
ISO 9001:2015
TÜV Rheinland conducts product safety and compliance testing
GLI-11, BMM Testlabs submissions for gaming system modules
Partnerships with European casino operators including Spielbanken Bayern and Casinos Austria
Exhibitor at ICE London and G2E Europe
Nominee, European Casino Awards (2023) for technology innovation in biometric modules
Established reputation for robust, secure modules and advanced integration capabilities in regulated EU markets
Customers cite hardware reliability, robust build, and ease of integration as strengths
Featured in European Gaming Industry News equipment roundups for accuracy and compliance
Seamless integration with existing casino management systems, broad regulatory compliance, modular design
Some customers report occasional software driver compatibility issues with third-party management platforms
Positive feedback on parts availability and prompt technical assistance
Interfaces described as user-friendly with clear touchscreen menu navigation
Operators report hardware payback periods under 18 months for player tracking and kiosk solutions
European operators recommend HBM for regulatory-driven casino modernization
Case study published in 2022 for biometric player authentication deployment at Spielbank Wiesbaden
Customized embedded server options for secure gaming and biometric authentication environments
Remote authentication stations and off-site identity verification modules for growing regulated online-to-land-based crossover operations
Full compliance with EU AML and KYC gaming licensing frameworks
Redundant power and failover module options in critical system installs
Hot-swappable biometric reader modules for continuous operation
Low thermal signature, convection cooling in modular units, 50–200W power draw depending on model
1U and 2U rack-mount biometric modules and control servers
Custom configurations for player club, cashier, and table tracking integrations
99.8% uptime guarantee for managed installations under service contract
Dual-function betting/payment kiosks
Self-service terminals with ticketing, voucher, and loyalty point redemption
12”, 19”, and 22” industrial touchscreen LCDs
English, German, French, Italian interfaces supported
Projected capacitive touch; anti-glare, vandal-resistant glass
Cash, card, account-based e-wallet integration
Supported on kiosk models with ticket printer/acceptor modules
Height-adjustable kiosk options and voice navigation on select models
Integrated thermal printers, 200–400mm/s speed, 80mm paper width
Modular, compact kiosk housings (floor/desk mount)
LED backlit LCD panels, 16:9 and 4:3 aspect ratios
€0.50–€500 reload, payout, ticket ranges for kiosks
Proprietary RFID and biometric-based player tracking modules
Dual-lens tracking cameras for automated player registration and surveillance
Kiosk modules with touch interface for electronic betting
Surveillance camera integration supports multiple angles
Industrial touch POS modules for loyalty and voucher redemption
Automated cash box modules, real-time transaction reporting
Modular desktop and free-standing cashier workstations
Multi-currency support for Euro and CHF
Automated note and coin recycling modules (optional)
Integrated encrypted card readers (RFID, magstripe, chip)
Transactional data syncs to casino management system in real time
ID and passport scanners for EU documents
Touch ID fingerprint scanners, facial recognition modules (CE mark)
Optical document verification for ID/passport security features
Embedded facial recognition cameras and software
Live-scan, FBI PIV certified fingerprint modules
OCR passport reader modules supporting ICAO9303 documents
Automated age calculation from scanned ID and live facial analysis
Portable ID and fingerprint scanner units
RESTful APIs, ODBC, custom middleware for casino systems
Instantaneous (<2s) biometric match and ID scan validation
Tamper-evident case designs, hardware monitoring sensors
Plug-in modules for surveillance system handshakes and trigger/alarm integration
Built-in video analytics for movement within kiosk/counter zones
ISO14443, ISO15693 compatible readers, up to 10cm range
Embedded UV/IR banknote validator, updateable anti-counterfeit libraries
Sound/light alarm modules and automated alert messages via network
Fingerprint and facial rec modules for employee perimeter and server room access
Temp/humidity sensors in premium kiosks
AES-256, TLS 1.2/1.3 network communication
All operations logged to secure audit database, 2-year retention
Self-service kiosks with up to 3,000 notes capacity (per cassette)
Multi-currency acceptance, Euro/CHF
JCM UBA, MEI SC Advance series validators supported
Automated coin acceptors, 6–12 denomination sorters
Automated voucher/ticket redemption, 10 seconds per transaction
Prepaid smart card dispenser integration
Cryptocurrency wallet QR code payment supported via software add-on
Supports NFC, contactless payments
Integrated coin dispensing, change accuracy 99.97%
Bulk note and coin acceptance for back-of-house modules
RFID readers, proximity sensors, biometric ID input devices
Table/kiosk sensors monitor session start/stop, player presence
Electronic counter interface options for metering
Instant data lock, event push to casino management DB
Supported for RFID-enabled table play events
Hardware automatically logs and exports activity for compliance review
Player card blocks, session tracking, mandatory play/break limits
Integrated via kiosk and table modules
Linked to player club account/software controls
Data capture capabilities for analytical review in management system
Personalization and encoding for loyalty and member cards
Table mount, kiosk frame, countertop readers; 5–10cm range
Integrated with NFC payment processors
MIFARE and Legic compatible; site-level security zoning
Card encoding printers (thermal, retransfer)
Optional support for pit/cash cage asset tracking
Employee photo, RFID, magstripe, and smartcard options
13.56 MHz (ISO14443/15693), 125 kHz on request
Table and kiosk zone positioning, 1–3m accuracy
Epson TM-T70, Custom VKP80II
Integrated, up to 200mm/s print speed, 80mm width
2D barcode, magnetic, and RFID validation modules
High-durability thermal voucher printers, 5 million cycle printhead
Full-color retransfer card printers for promo/gift cards
Industrial kiosk supports up to 10,000 tickets/shift
Bluetooth-enabled mobile printers for pit operations
Automated guillotine cutter, 1 million cut life, jam detection
Direct to network (Ethernet) and USB print server options
Barcode scanner equipped for instant validation responses
Modular kiosk systems rated <200W, standby 17W
TCP/IP, REST/JSON, OCPP, Serial (RS-232/RS-485)
Cloud API and MQTT integration for remote management
Centralized monitoring dashboard and automated status alerts
Onboard diagnostics, predictive maintenance alerts, remote firmware update
Portable authentication/ID units and wireless kiosks
Indoor desktop, floor, and outdoor weatherproofed models available
CE, RoHS, ISO 9001:2015 certified manufacturing, GLI standards compliance
Professional installation, configuration, and onboarding available in Central Europe
Operator and technician training modules, in-person and online
Detailed technical manuals, multilingual quick-start guides
Inventory stocked in regional EU warehouse, expedited shipping for contract holders
2-year standard warranty on hardware with extension options
Installment payment and equipment leasing via third-party financial partners
Select upgrade/trade-in offers for major legacy hardware
Bronze, Silver, and Gold (24/7 coverage) contract tiers
Available to Gold contract customers via secure NOC in Germany
