Site logo
Brief description of the company

Keri Systems, Inc. is a leading manufacturer of card access control and integrated security systems with over 30 years of experience, specializing in proximity technology, biometric verification, and networked access control solutions, serving over 90,000 organizations and 15 million cardholders across 37 countries.

What equipment does the company manufacture?

Access control hardware manufacturers - proximity card readers, biometric fingerprint scanners, keypad & proximity readers, wireless transceivers; Identity verification equipment manufacturers - biometric fingerprint readers; Access control hardware manufacturers - door controllers, telephone entry systems, and integrated security systems.

What is the official website of the equipment manufacturer?

https://www.kerisys.com

Where can I find customer support contacts?

1-800-260-5265, +1 408 435 8400, [email protected]

What is the technical support phone number?

+1 408 435 8400

What is the email for technical issues?
Where can I find field service support?

Available globally through certified dealers and distributors in multiple countries, including United States

Is there remote technical support available?

Yes, supports remote system management and troubleshooting through software such as Doors.NET and cloud solutions like Borealis powered by AWS

In which languages is support provided?

English

Are there on-site service technicians?

Dealer and reseller network provides on-site technician support

When was the equipment manufacturer established?

Founded in 1990

Who are the founders and current owners?

Founded by the original founder of Indala Corporation, now privately held company

In which country is the company headquartered?

United States

What is the company's manufacturing history?

Started with stand-alone single door access control systems; expanded into networked Ethernet-based access control hardware and integrated enterprise-class systems; continually innovating with biometric and integrated video security solutions.

What certifications does the manufacturer hold?

CE Mark for European Economic Community member countries

In which jurisdictions is the equipment certified?

European Economic Community countries

What is the market reputation and track record?

Known for cost-effective, reliable, easy to install and use security hardware with over 90,000 installations worldwide and 15 million cardholders

What feedback do customers provide about the equipment?

Positive feedback highlighting professionalism, reliable hardware, and excellent customer support

What advantages do operators highlight?

Durable hardware with lifetime warranty on proximity readers, easy system scalability, integration with biometrics and video

How do customers rate build quality?

High, with a 2-year unconditional warranty and lifetime warranty on proximity reader technology

Are operators satisfied with after-sales support?

High satisfaction reported by customers for support and service quality

How user-friendly is the equipment according to customers?

Rated as easy to install and use with flexible configurations and scalable designs

Do customers recommend this manufacturer?

High referral rates due to system reliability and customer service excellence

What server specifications are available for gaming operations?

Supports client-server and cloud-based access control management (Doors.NET and Borealis on AWS)

What network connectivity options are supported?

Ethernet, TCP/IP, RS-485 networking, wireless transceivers

What connectivity options are available (WiFi, Ethernet)?

Ethernet, RS-485, TCP/IP, wireless (adjustable read ranges up to 300 ft / 90 m)

Are there integrated card readers?

Proximity card readers supporting HID 125 kHz, MIFARE, DESFire, and Wiegand output formats

Are biometric verification devices available?

BioSync Fingerprint Readers available in fingerprint-only, fingerprint + card, and fingerprint + keypad models, supporting up to 9,500 fingerprint templates

Is facial recognition technology included?

Thermal scanning with facial recognition integrated in visitor management solutions

Are there fingerprint scanning solutions?

BioSync fingerprint readers with internal beeper and LED status indicators, compatible with Doors.NET software for enrollment and management

What database integration capabilities exist?

Integrates with Doors.NET software for credential and template management, supports Wiegand protocol and TCP/IP communication

Are surveillance integration capabilities included?

Integrated with video badging systems and video event recorders; supports live video pop-ups linked to access events

Is RFID tracking technology available?

RFID proximity readers with ranges from 4 to 6 inches, lifetime warranty, anti-cloning security technology in wireless transceivers

What alarm and notification systems exist?

Email and SMS messaging alerts available via Doors.NET software

Is biometric access control available?

Fingerprint-based access control with BioSync readers, available as standalone or secondary verification with card or PIN

Are there environmental monitoring sensors?

Thermal scanners for visitor temperature monitoring integrated with access control

What encryption and security protocols are supported?

Encrypted data communication between cards and readers; Wiegand output for compatibility

Is audit trail functionality included?

Detailed event logging and tracing via Doors.NET with real-time event monitoring

Is real-time gaming data collection supported?

Real-time monitoring via Doors.NET and Reflections video event recorder

What RFID chip and card options are available?

HID 125 kHz Proximity, MIFARE, DESFire card types supported

What RFID reader systems are offered?

NXT Series proximity readers (NXT-3R, NXT-5R, NXT-6RK), IP67 water-resistant, with wiring distances up to 300m, supervised lines

Are there access control card systems?

Proximity cards supporting multiple frequencies and encrypted data

What range of RFID frequencies are supported?

HID 125 kHz, 13.56 MHz smart cards (MIFARE/DESFire)

Is modular design and expandability included?

Yes, products designed for easy upgrades and system expansion with scalable controllers and modular expansion boards

What communication protocols are supported?

TCP/IP, Wiegand, RS-485, Ethernet, wireless proprietary protocols

Is cloud connectivity available?

Borealis cloud access control solution powered by Amazon Web Services

Are there remote monitoring capabilities?

Yes, using Doors.NET software and Borealis cloud platform with real-time alerts via email and SMS

What diagnostic and maintenance features exist?

Embedded MAC address auto-configuration, live event monitoring, and diagnostic tools integrated in Doors.NET

Are there indoor/outdoor variants available?

Readers IP67 rated and available with outdoor-rated covers for fingerprint and keypad models

What regulatory compliance certifications exist?

CE Mark

Are installation and setup services provided?

Provided through dealer and distributor network

What training programs are available for operators?

Provided through authorized dealer channels

Is technical documentation comprehensive?

Comprehensive user manuals and technical guides available with Doors.NET software and hardware products

Are spare parts readily available?

Provided via authorized dealers and distributors

What warranty terms are offered?

2-year unconditional hardware warranty; lifetime warranty on proximity reader technology

What maintenance contracts are available?

Available via dealer network

Is 24/7 monitoring and support included?

Available through networked monitoring software and dealer services