Konami Gaming, Inc. is a leading global designer and manufacturer of slot machines, casino management systems, and gaming technology with over 20 years of industry presence and a commitment to innovation and regulatory compliance.
Slot machine manufacturer, casino management system developer, player tracking hardware manufacturers - RFID card readers, facial recognition systems; biometric authentication device manufacturers; cash handling equipment manufacturers; identity verification equipment manufacturers.
https://www.konamigaming.com
Support & Service phone: (866) 544-7568 (USA), +6 129 666 3111 (Australia), +3 865 902 5185 (Europe), +3 314 921 2310 (France), +35 122 941 0045 (Portugal, Spain), +2 711 745 0750 (South Africa), +44 135 527 9779 (UK); Corporate office phone: (702) 616-1400; Email contacts available via official website.
(866) 544-7568 (USA)
Field service support available in Nevada, California, New Jersey, and other major gaming jurisdictions in North America.
Remote technical support available integrated with SYNKROS casino management systems, including diagnostic and monitoring tools.
Service centers located in Las Vegas, Nevada (USA), Sydney, Australia, and Europe with regional contact phone numbers.
English, French, Spanish, Portuguese, German, Japanese, and other languages supported via regional offices.
On-site technicians available in key North American and Australasian markets.
Emergency repair services available with rapid response times in primary markets.
Founded in 1969 as Konami Industry Co., Ltd., entered casino gaming manufacturing in 2000.
Founded by Kagemasa Kōzuki, who remains Chairman; Konami Group Corporation is parent company.
United States (Las Vegas, Nevada) for gaming operations; parent company headquartered in Japan.
Started as a jukebox rental company in 1969 in Japan; evolved into video game development and then expanded into gaming machines and casino systems since 2000; operates advanced manufacturing facilities including a 300,000 sq ft facility in Las Vegas dedicated to gaming machine production and casino management systems.
Manufacturing and R&D facilities in the United States, Australia, and Japan; global regional offices support worldwide licensing and service.
Holds multiple jurisdiction gaming licenses including over 325 licenses in North America and worldwide compliance certifications; regulatory-approved products in multiple jurisdictions including Nevada and recently UAE.
Licensed by Nevada Gaming Control Board, multiple North American jurisdictions, and General Commercial Gaming Regulatory Authority (GCGRA) in the UAE.
Certified for use in Nevada, California, New Jersey, North America, Australia, Europe, UAE, and over 430 jurisdictions globally.
Uses third-party testing services compliant with GLI and other recognized testing laboratories to validate gaming equipment.
GLI compliant equipment; adheres to international gaming standards and regulations for RNG and system integrity.
Partnerships with major casino operators worldwide, including placements in Las Vegas Strip, Southern California, and emerging markets like UAE.
Participates regularly in major industry trade shows including Global Gaming Expo (G2E) and G2E Asia.
Recognized for innovative SYNKROS casino management platform and advanced biometric tracking technologies.
Strong reputation for quality, innovation, reliability, and market leadership in slot machines and casino management systems globally.
Positive feedback on slot machine performance, reliability, and innovative player tracking solutions.
Equipment such as Dimension series cabinets and SYNKROS systems highly rated in independent industry performance reports.
System integration, seamless biometric player tracking, cardless login, high uptime (99.99%), and innovative cabinet designs praised by operators.
Mixed reports; generally strong technical and field support coverage with some regional customer service variability.
User-friendly player interfaces on cabinet series; SYNK Vision facilitates seamless cardless player tracking.
Positive ROI reported from casino operators due to strong game performance and efficient management systems.
Highly recommended by casino operators for both gaming machines and casino management solutions.
Successful deployments include major casinos in Las Vegas, Southern California, and new deployments in UAE market.
Supports SYNKROS casino management system with robust server architecture designed for high uptime and scalability.
Complies with gaming licensing rules in 431 jurisdictions worldwide including detailed regulatory reporting and player safety rules.
SYNKROS platform designed with high availability (99.99% uptime) including failover and redundancy features.
Rack-mount options available for SYNKROS system servers and network components.
Cabinet configurations include Dimension 49J curved display, Dimension 75C large curved touchscreen, with customized branding options.
99.99% uptime guaranteed for SYNKROS casino management system.
Slot machines including premium Dimension series; electronic betting terminals integrated with SYNKROS.
Dimensions 49J (49-inch curved), Dimension 27 (three 27-inch screens), Dimension 75C (75-inch curved touchscreen).
Multi-language support including English, French, Spanish, Portuguese, German, Japanese, and more.
Touchscreen capability on Dimension 75C and Dimension 49J cabinets, including partial touchscreen enabling.
Supports cashless payments, mobile wallet integration via Money Klip and Everi CashClub Wallet, credit/debit card promotions.
TITO (Ticket-In/Ticket-Out) supported on slot machines and cage systems integrated with SYNKROS.
Dimension series including Dimension 49J, Dimension 27, Dimension 75C.
Curved and flat screen cabinets in 27-inch, 49-inch, and 75-inch sizes, portrait and landscape orientations.
Supports proprietary Konami game titles with industry-leading graphics and gameplay features.
High resolution curved LCD displays with touchscreen capabilities on select models.
Supported via SYNKROS system integration and advanced cabinet software.
SYNK Vision facial recognition biometric tracking system extending cardless player identification across slot and table games, integrated with SYNKROS.
SYNK Vision solution supports biometric player tracking on live table games.
Advanced AI-powered smart cameras integrated with SYNK Vision for player detection and tracking across gaming floors.
Mobile wallet integrations and cashless play via Money Klip and Everi CashClub Wallet solutions.
Supported in SYNK Vision smart camera systems leveraging AI.
SYNKROS Cage & Credit module manages cash, chip, check, credit, and vault operations with advanced foreign currency exchange and jackpot processing.
SYNKROS supports multiple cashier windows with configurable repositories and dynamic workflow management.
Supports foreign currencies with variable buy and sell rates in SYNKROS Cage system.
RFID card reader integration supported for player tracking and access control.
Real-time transaction monitoring and reporting integrated with SYNKROS casino management system.
Facial recognition integrated with SYNK Vision across slot and live table games; biometric authentication for player identification.
Proprietary SYNK Vision system embedded with AI facial recognition for seamless player tracking and identity verification across gaming machines and table games.
SYNKROS platform supports extensive database integration for player tracking, loyalty management, and compliance reporting.
SYNK Vision provides real-time player identification and login using facial recognition technology.
Integration of smart cameras and player tracking data within casino surveillance and management systems.
RFID card readers integrated in player tracking and access control systems with secure read ranges.
Facial recognition used for access and player tracking in casino environment via SYNK Vision.
SYNK Vision and SYNKROS employ data encryption and secure communication protocols to protect player and transaction data.
Extensive audit trail and data retention supported by SYNKROS management systems for regulatory compliance.
Integrated mobile payment solutions via Money Klip and partnerships with cashless wallet providers like Everi CashClub Wallet.
SYNK Vision smart camera systems, RFID card readers, biometric scanners, and integrated player tracking modules within SYNKROS.
Real-time player data collection and analytics via SYNKROS and SYNK Vision technology.
SYNKROS platform supports compliance monitoring, reporting, and audit functions integrated with player behavior analytics.
Advanced harm minimization features in SYNK Vision to identify and address potentially harmful player behaviors.
AI-based player behavior tracking and analytics embedded within SYNK Vision and SYNKROS platform.
Supports player loyalty cards as well as cardless biometric login via SYNK Vision facial recognition.
Proprietary RFID reader systems for carded player tracking and access control.
Money Klip and Everi CashClub Wallet enable contactless cashless play and payments on gaming floor.
RNG implemented within slot machines in compliance with gaming jurisdiction standards.
Ethernet, Wi-Fi, secure IP protocols for real-time data transmission in casino systems.
Supports cloud connectivity with secure encryption for remote management and monitoring.
SYNKROS enables real-time remote monitoring of casino operations, player activity, and equipment health.
Built-in diagnostic tools and automated alerts integrated in SYNKROS for preemptive maintenance.
Licensed and compliant with Nevada Gaming Control Board, GCGRA UAE, GLI standards, and other regulatory authorities.
Provides installation and setup services through certified technicians globally.
Offers comprehensive training programs for casino operators on system use and management.
Provides detailed technical documentation and support manuals for all products and systems.
Maintains spare parts inventory with efficient supply chain management for timely replacement.
Standard manufacturer warranty terms apply, varying by product; details available on request.
Offers financing and lease programs for gaming machine acquisitions and system deployments.
Available trade-in and upgrade programs for existing casino equipment.
Maintenance contracts offered with various service level agreements including emergency response and preventive maintenance.
24/7 monitoring and technical support available for critical systems such as SYNKROS casino management.
