Site logo
Brief description of the company

KT Group is a leading international manufacturer specializing in custom-designed, high-quality self-service kiosks primarily serving the sports betting, gaming, retail, and hospitality sectors. Established in 2005, KT Group delivers turnkey kiosk manufacturing solutions with over two decades of industry experience and a global presence.

What equipment does the company manufacture?

Self-service kiosk manufacturers - custom kiosk design, sports betting terminals, payment kiosks including cash-in/cash-out kiosks, digital signage kiosks, and turnkey kiosk manufacturing services.

What is the official website of the equipment manufacturer?

http://www.kioskterminals.com

Where can I find customer support contacts?

[email protected], +27 (0)76 792 0656

What is the technical support phone number?

+27 (0)76 792 0656

What is the email for technical issues?
Where can I find field service support?

Provides global field service support with certified technicians; supports deployments worldwide including major gaming and retail markets.

Is there remote technical support available?

Offers remote monitoring, proactive maintenance, and centralized control capabilities to maximize kiosk uptime and performance.

Are there regional service centers?

Main manufacturing facility in Asia with offices in Hong Kong and Europe; serves clients worldwide with rapid shipping and localized support.

In which languages is support provided?

English, and additional languages through global offices and regional partners.

Are there on-site service technicians?

Available globally through certified technicians in key regions.

What are the support operating hours?

Region dependent; primary contact hours example 09:00 - 18:00 EEST (Turkey office as a reference).

When was the equipment manufacturer established?

Founded in 2005 in Denmark.

Who are the founders and current owners?

Founded and led by Kenneth Larsen, who serves as CEO.

In which country is the company headquartered?

Denmark (Head office in Denmark), with major operational offices in Hong Kong and manufacturing in China.

What is the company's manufacturing history?

Over 19 years of experience scaling custom self-service kiosk manufacturing; evolved from initial design and engineering to mass production with ISO-certified quality systems.

Are there manufacturing facilities in multiple countries?

Manufacturing primarily in Asia (China), with sales and support offices in Denmark, Hong Kong, and Europe.

What certifications does the manufacturer hold?

ISO 9001, ISO/TS 16949, ISO 13485, ISO 14001, ISO 17025, IECQ QC 080000.

Which regulatory bodies approve the equipment?

Certification and approvals aligned with regional requirements, including PCI certifications for payment kiosks and local governance certifications for betting terminals.

In which jurisdictions is the equipment certified?

Certified for use in multiple jurisdictions including the US, Europe, and Asia; capable of meeting regulatory standards for sports betting and gaming kiosks.

Are there quality management certifications (ISO, etc.)?

ISO 9001, ISO/TS 16949, ISO 13485, ISO 14001, ISO 17025.

Has the equipment passed third-party testing?

Uses independent quality control and certification processes, including third-party testing labs to ensure compliance and durability.

Which gaming standards are complied with?

PCI certified for payment solutions and meets relevant betting terminal standards globally.

Are there partnerships with major casino operators?

Deployed kiosks in high-profile venues including the Kentucky Derby (Churchill Downs) and Wrigley Field through partnerships with DraftKings and other major operators.

Does the company participate in gaming trade shows?

Participates in major gaming and lottery trade shows globally (inferred from industry leading status).

What is the market reputation and track record?

Recognized as a reliable partner for large scale self-service kiosk deployments with a strong track record of delivering 28,000+ terminals worldwide.

What feedback do customers provide about the equipment?

Positive feedback on high build quality, robustness, and tailored designs enhancing user experiences and operational efficiency.

What advantages do operators highlight?

High reliability, custom configuration options, rapid scale-up capability, and superior operational uptime supported by proactive technical support.

How do customers rate build quality?

High - built with quality components and precise engineering optimized for durability and heavy use.

Are operators satisfied with after-sales support?

High satisfaction reported for after-sales service, including remote monitoring and rapid field support.

How user-friendly is the equipment according to customers?

User-friendly interfaces with “PIN on Glass” technology and intuitive deployment in retail and betting environments.

How do they evaluate return on investment?

Positive ROI driven by increased transaction efficiency and uptime of self-service kiosks.

Do customers recommend this manufacturer?

Frequently recommended by operators for ease of integration and support scalability.

Are there published case studies of successful deployments?

Kentucky Derby and Wrigley Field deployments cited as successful examples of large-scale high-traffic kiosk implementations.

Do servers meet specific licensing requirements?

Fully compliant with PCI and local gaming licensing requirements.

What network connectivity options are supported?

Ethernet, WiFi, and cellular options available for connectivity.

Are there dedicated gaming server configurations?

Customized kiosk solutions specifically designed for sports betting and gaming markets.

What uptime guarantees are provided?

Supported through remote monitoring and proactive maintenance to maximize uptime.

What types of betting terminals are manufactured?

Self-service betting kiosks (including cash-in/cash-out terminals) branded as Whizz kiosks.

Are self-service betting kiosks available?

Whizz kiosks tailored for sports betting, supporting PIN on Glass payment and multiple transaction types.

What screen sizes and types are offered?

Various sized touchscreens with capacitive “PIN on Glass” touch interface technology.

Do terminals support multiple languages?

Supports multi-language interfaces based on client requirements.

Are touch screen interfaces included?

Capacitive touchscreens with “PIN on Glass” security for PIN entry.

What payment methods do terminals accept?

Cash, card payments with PCI-compliant payment modules, and support for mobile payment integrations.

What connectivity options are available (WiFi, Ethernet)?

Ethernet, WiFi, cellular.

What cabinet styles and sizes are offered?

Custom sizes and designs per client specifications.

What display technologies are used?

High-definition touchscreens.

Are there integrated card readers?

Card readers supporting secure PIN entry via “PIN on Glass” technology.

Is real-time transaction reporting available?

Supported through integrated software and remote monitoring.

What anti-tampering devices are available?

Encryption and tamper detection integrated in hardware, especially for payment components.

What encryption and security protocols are supported?

PCI-compliant encryption for payment processing; hardware tamper detection.

What cash-in/cash-out machines are manufactured?

Included in self-service betting kiosks with cash-in/cash-out functionality.

Are there mobile payment integration devices?

Supports mobile wallet payments and crypto payment trends under development.

Is real-time gaming data collection supported?

Offers remote monitoring and centralized control for real-time kiosk status and data collection.

Are environmentally ruggedized options available?

Can manufacture ruggedized kiosks to client specifications.

What operating temperature ranges are supported?

Designed to operate in indoor commercial environments with typical temperature and humidity tolerance.

Is modular design and expandability included?

Modular kiosk design allowing for customization and component upgrades.

What communication protocols are supported?

Ethernet, WiFi, cellular (3G/4G/5G).

Is cloud connectivity available?

Supports cloud integration for remote monitoring and management.

Are there remote monitoring capabilities?

Supports remote monitoring with alerts and diagnostics for uptime maximization.

What diagnostic and maintenance features exist?

Integrated diagnostic tools and remote troubleshooting support.

Is equipment suitable for mobile deployments?

Kiosks designed for fixed installation; some models adaptable for temporary event use.

Are there indoor/outdoor variants available?

Primarily indoor kiosks; customizable options for outdoor use available.

What regulatory compliance certifications exist?

PCI certification for payment security, ISO certifications, regional gaming approvals.

Are installation and setup services provided?

Full turnkey installation and setup services available including training.

What training programs are available for operators?

Provides training programs and technical literature for operators and maintenance staff.

Is technical documentation comprehensive?

Comprehensive technical documentation and user manuals provided.

Are spare parts readily available?

Maintains inventory and supply chain for spare parts worldwide.

What warranty terms are offered?

Standard warranty terms covering manufacturing defects and performance; details vary by contract.

Is equipment financing available?

Equipment financing options available through partners.

Are trade-in programs offered for upgrades?

Trade-in and upgrade programs available to support technology refresh.

What maintenance contracts are available?

Service-level agreements and maintenance contracts offered.

Is 24/7 monitoring and support included?

Remote 24/7 monitoring services provided to clients for critical uptime maintenance.