LiveCage by Passport Technology is an industry-leading automated casino cash management system designed to enhance casino cage operations by streamlining cash payout processes, improving staff efficiency, reducing variances, and increasing guest satisfaction through faster, more accurate transactions.
Cash handling equipment manufacturers - automated cash dispensing machines with integrated cash management software; Account management kiosk manufacturers - cashier automation terminals with centralized monitoring and reporting; Player tracking hardware manufacturers - integration with RFID chip technology and slot management systems.
https://passporttechnology.com/livecage/.
Phone support at 1-844-572-7776; support portal with ticketing and knowledge base available on passporttechnology.com/support.
1-844-572-7776 for service and support on all software and hardware solutions.
Field service support available with certified technicians for casino cage automation systems in US states including Nevada and California as evidenced by deployments in major casinos like Resorts World Las Vegas and Pechanga Resort Casino.
Remote support sessions available via support portal with session ID connection for diagnosis and resolution.
Service and support center located in Edmonton, Alberta, Canada; USA regional support centers implied by broad North American installations including Las Vegas and California.
English primarily used as the company serves North American markets and partners like Resorts World Las Vegas and Pechanga.
On-site technician services provided for installation, maintenance, and emergency repairs at major casino locations with multi-year partnerships.
Emergency repair services provided with rapid response capabilities to maintain near-max uptime in casino cage operations.
Passport Technology Inc. founded prior to 2003, with DataStream ATM processing product launched in 2003; LiveCage introduced and commercially deployed by at least 2018-2021 timeframe.
United States.
Passport Technology evolved from a payment technology developer for banking and gaming since early 2000s, expanding into casino automation including LiveCage cashier automation platform integrating proprietary software and award-winning cash dispensing hardware.
Facilities and service centers in United States and Canada, supporting installations across North America.
Certified for use in multiple US states including Nevada and California; deployed in large casinos such as Resorts World Las Vegas and Pechanga Resort Casino; Canada presence confirmed.
Major casino operators including Resorts World Las Vegas, Pechanga Resort Casino, The Commerce Casino and Hotel, and Golden Nugget Hotel & Casino.
Global Gaming Expo (G2E) participant with LiveCage demonstrations at booth #3630 in 2021 and 2022 editions.
Winner of Global Regulatory Awards 2018 and 2019 in Compliance Payment Service or Solution Provider of the Year category.
LiveCage is highly praised by customers for dramatically improving labor efficiency, reducing cash variances to near-zero, enhancing guest experience, and increasing operational productivity across finance, management, and surveillance departments.
Positive feedback highlighting elimination of cash variances, increased productivity, and improved guest experience at multiple casinos using LiveCage technology.
Automation reduces cashier errors and variances, shortens guest wait times, improves reliability with intelligent auto-recovery, and centralizes real-time reporting and transaction auditing.
High satisfaction noted with Passport’s support infrastructure and continual product enhancements supporting casino needs.
User interface designed with casino partner input for a cashier-friendly experience to speed transactions and reduce errors.
Significant annual labor savings and operational efficiencies realized by customers, reducing queuing times and variances which contribute to positive return on investment.
Deployments at Resorts World Las Vegas, Pechanga Resort Casino, The Commerce Casino and Hotel, and Golden Nugget have demonstrated operational efficiencies and enhanced guest satisfaction using LiveCage.
LiveCage supports casino license compliance with integrated reporting, audit trails, and transaction monitoring suitable for regulated jurisdictions.
Intelligent auto-recovery feature for maximum uptime ensures continuous operation in cage environments.
High uptime ensured through embedded intelligent auto-recovery and centralized system monitoring.
Supports cash dispensing integrated with slot management, RFID chip payment, and cashless system integration.
Compact design fitting standard cage counter space; dimensions approximately 38.5" height, 15.5" width, 31" depth.
Handles multiple bill denominations automatically with 3,000 note capacity per cassette and 6 cassettes total.
Integrates seamlessly with casino player tracking RFID chip technologies and slot management systems within a unified cashier interface.
Full cash management system with real-time transaction processing, cash balance reporting, auditing, and reconciliation tools.
Small footprint hardware optimized to fit underneath existing countertops in casino cages with an ergonomic cashier interface.
Full centralized real-time reporting on transactions, audit reports, cash balances, and uptime monitoring.
Integrated with casino backend systems for slot management, RFID chip data, and financial reporting.
Supports integration with casino surveillance systems through comprehensive reporting and transaction monitoring.
Supports integration of RFID chip technology from casino systems for seamless cashier transactions.
Full transaction and audit report capabilities with configurable retention and monitoring.
LiveCage automated cash dispenser with 6 cassettes (3,000 notes each) and coin dispenser options; handles cage cash-in and cash-out efficiently.
Optional dual-sided coin dispenser included in automated solution.
Real-time data collection via centralized portal for monitoring transactions, cash balances, and uptime across multiple cage terminals.
Integrated monitoring tools with audit and transaction reports supporting regulatory compliance.
Network-based communications protocols for real-time transaction monitoring and configuration.
Supports cloud-based centralized management portal for reporting and configuration.
Centralized portal with real-time transaction, cash, and uptime monitoring.
Intelligent auto-recovery system to maximize uptime and embedded diagnostic tools for maintenance.
Complies with regulatory requirements in jurisdictions including Nevada and California; integrated AML compliance solutions offered by Passport Technology.
Installation and setup services provided with field technician support at key casino sites.
Comprehensive product documentation, knowledge base articles, videos, and support resources available online.
Spare parts supply chain supported with availability for core hardware components.
Maintenance contract options available with service levels tailored for casino cage equipment reliability.
24/7 support available with centralized monitoring and rapid response for critical cage operation equipment.
