Livewire Digital specializes in custom and transaction-based digital kiosk software and hardware solutions, primarily serving casinos, gaming, retail, hospitality, and ticketing industries with over 20 years of experience in self-service kiosk technology and integrated digital signage management.
Account management kiosk manufacturers - self-service kiosks, digital signage hardware, cash handling kiosks including cash-in/cash-out machines, player rewards and loyalty program kiosks.
https://livewiredigital.com
717-718-1241 (Option 1), support accessible via website contact forms
+1-717-718-1241 available for customer technical inquiries
contact via website support channels for technical issues
Separate contact for self-service kiosk solutions and digital signage software at Livewire Digital main support line and website
Field service support available in 42 states across the US and 7 countries internationally through network partners
Remote monitoring and management supported through Engage IoT platform enabling real-time device oversight and software issue resolution
Operational presence across multiple U.S. states and international locations, central coordination via headquarters
Not explicitly stated; real-time monitoring and remote alerting implies timely support
English
Available for installation and maintenance services, recommended local installation partners (e.g., for kiosks and GPS tracking devices)
Founded in 1998, with over 20 years in kiosk software and hardware development
Founded by Tristan Wood; current ownership details not publicly specified
United States
Initially focused on digital signage and self-service kiosk software, evolved to integrated digital platforms managing kiosks, signage, and mobile apps with IoT connectivity
Facilities and installations across the United States and in 7 other countries
Complies with casino and gaming operational regulations primarily through clients, no direct regulatory certifications specified
Equipment deployed in regulatory jurisdictions across 42 US states and 7 countries
Notable deployment with Foxwoods Resort Casino for promotional kiosk systems integrating loyalty programs
Known in the industry for providing reliable kiosk and digital signage interactive solutions with deep integration capabilities into casino loyalty and management systems
Customers highlight enhanced convenience and improved loyalty program engagement via kiosks
Secure cash management, integration with casino management systems, enhanced customer engagement, real-time content updates, multi-function kiosks supporting redemption and couponing
Positive feedback on remote and on-site support availability and quick issue resolution
User-friendly touch-screen kiosks and interactive digital signs focused on simplified customer interaction
Increased player engagement and promotion redemption reported, enhancing operational efficiency and customer loyalty
Strongly recommended for casino environments seeking integrated self-service, loyalty, and digital signage solutions
Foxwoods Resort Casino deployment with 36 kiosks supporting Wampum Rewards loyalty program is a notable example
Supports integration with casino management and loyalty systems through proprietary Engage IoT platform
Meets requirements for public-facing kiosks in gaming environments with secure transaction support
Customizable kiosk configurations for gaming operators including loyalty program integration and jackpot information display
Touchscreen kiosks with customizable screen sizes, standard interactive displays used for digital signage and kiosks
Capacitive touchscreen interfaces for ease of use
Supports cash acceptance and dispensing, credit/debit processing, check/ACH payments, stored value media through POS CheckMate kiosks
Supports ticket printing and redemption functionality integrated within kiosks
Integrated printers for coupon, ticket, and voucher printing
Customizable kiosk cabinet styles designed by partners such as 5point (Ohio-based)
Displays current jackpot opportunities via kiosk interfaces integrated with casino systems
LCD digital signage and kiosk displays with interactive touch capabilities
POS CheckMate kiosk extends cash capacity of POS systems with secure cash management
POS CheckMate provides cash acceptance, dispensing, recycling, and secure vault storage
Supports multiple denominations and currency exchange for notes and coins
Yes, through POS CheckMate kiosk features
Real-time transaction monitoring available through Engage IoT platform
Integrates with backend casino management and loyalty databases via Engage IoT platform APIs and SSO applications
Kiosk devices and GPS trackers include tamper alerts and secure lockdown features
Alerts for tampering and security breaches integrated within devices
Data security and encryption supported in communication between devices and Engage IoT platform
Audit trail and reporting functions built into the Engage IoT management system
POS CheckMate kiosk supports cash-in and cash-out with multi-denomination bill and coin handling
POS CheckMate supports currency exchange for notes and coins
POS CheckMate includes bill validators supporting up to four denominations
Handles up to three values of coins with sorting and dispensing capabilities
Self-service kiosks include ticket printing and redemption functions for coupons, sweepstakes, and rewards
POS CheckMate kiosk dispenses change with high accuracy and security
Real-time data collection and device management through Engage IoT platform
Integrated with casino loyalty programs, supporting personalized rewards and sweepstakes entry
Thermal printers integrated into kiosks for fast ticket and coupon output
High-quality thermal printing for tickets and vouchers
Accurate and fast ticket validation in kiosks
Secure voucher printing capabilities integrated into kiosks
Digital signage used for promotional content display; physical printing handled by kiosk printers
Typical kiosk hardware power consumption optimized for continuous operation
Ethernet, Wi-Fi, cellular networks, IoT protocols supported via Engage IoT platform
Cloud-based device management and content deployment through Engage IoT platform
Full remote monitoring, alerts, and device management capabilities via cloud services
Built-in diagnostic tools and maintenance reporting accessible remotely
Kiosk hardware designed primarily for fixed locations but manageable remotely via software
Primarily indoor kiosk solutions; no verified outdoor variants noted
Provides installation guidance; recommends local certified partners for physical installation; supports full software integration
Training available for kiosk system operation and content management through Livewire Digital
Comprehensive and detailed technical documentation for software and hardware solutions
Spare parts managed through manufacturing partners and service network
Standard hardware and software warranties apply; details available per contract
Maintenance service and contract options available, including remote software updates and on-site support
Offers 24/7 monitoring and alerting for deployed kiosks and devices via Engage IoT platform
