Meridian is a global manufacturer and supplier specializing in self-service betting terminals, cash handling devices, and electronic kiosks for sports betting and gaming venues, with a significant presence across Europe, Africa, and Latin America, supported by international gaming certifications and multi-jurisdictional deployments
Account management kiosk manufacturers - self-service sports betting terminals, cash-in/cash-out kiosks; Cash handling equipment manufacturers - bill validators, coin dispensers; Betting terminal types - over-the-counter and self-service betting kiosks
https://meridianbet.com
[email protected], online support portal via official website, live chat functionality
+382 20 401 468
Available in operational jurisdictions including Serbia, Montenegro, Nigeria, Kenya, and additional regulated markets
Remote troubleshooting and diagnostics via centralized technical support team
Regional hubs in Belgrade (Serbia), Podgorica (Montenegro), Nairobi (Kenya), and Lagos (Nigeria)
Live chat available via website; WhatsApp support for select jurisdictions
Standard response within 24 hours; urgent technical queries resolved within 2–6 hours depending on SLA agreements
English, Serbian, Spanish, Portuguese, French, Swahili, Turkish
On-site technician teams in core regulated markets (Balkans, Africa, Latin America)
Emergency on-site repair dispatch provided in partnership casinos and high-volume betting locations
Founded in 2001 in Belgrade, Serbia
Founder: Milan Rackovic; Current ownership: Meridian Gaming Group
Serbia
Originated as a supplier for Serbian land-based betting venues, expanded to manufacturing and deploying proprietary sports betting kiosks across multiple continents; growth driven by gaming deregulation and digital transformation in emerging markets
Manufacturing and assembly operations in Serbia and multiple logistics hubs in Africa and Latin America
CE, RoHS, EMC certifications for electronic betting and kiosk equipment
Approved by national and regional gaming authorities in Serbia, Montenegro, Bosnia and Herzegovina, Nigeria, Kenya, and other regulated jurisdictions
Serbia, Montenegro, Nigeria, Kenya, Bosnia and Herzegovina, Peru, Costa Rica
ISO 9001:2015 for manufacturing and operations
BMM Testlabs, GLI Europe for gaming equipment validation
GLI-11, BMM compliance for gaming hardware
Partnerships with regional casino operators and sportsbook chains in Europe, Africa, and Latin America
Exhibitor at ICE London, G2E Las Vegas, Belgrade Future Gaming, and regional African and Balkan gaming expos
Balkan Entertainment & Gaming Expo (BEGE) Excellence Award (2019); ICE London Innovation Showcase participant
Strong track record for reliable betting terminal deployments in emerging gaming markets with positive industry references
Favorable reviews for kiosk reliability, user experience, localized payment acceptance, and market adaptability
Positive product evaluations by independent gaming publications and testing labs
Robust terminal build, easily configurable software, multi-currency options, and simple maintenance cycles
Some user reports of touchscreen calibration drift in high-usage environments
High satisfaction levels among partners for after-sales technical support, with regular maintenance contracts in regulated markets
Kiosks rated as user-friendly upon initial deployment, featuring intuitive touchscreen interfaces
Operators report rapid return on investment due to increased player throughput and self-service model efficacy
High referral rates among partnered betting shop chains and regional distributors in gaming industry surveys
Documented deployments in Serbian, Nigerian, and Kenyan high-traffic betting shops resulting in increased transaction volumes
Gaming server clusters with Intel Xeon processors, redundant storage arrays, real-time transaction monitoring modules
Remote sports betting kiosk models supporting live odds and digital payout tickets
Full compliance with jurisdictional licensing for land-based betting equipment
Built-in hardware redundancy and server failover capabilities for continuous operation
Modular kiosk design supports hot-swappable bill validators and ticket printers
Standard AC 110–240 V input, forced-air cooling systems integrated in kiosk models
Rack-mountable server options available for central management nodes
Tailored software images and hardware configurations available for specific operator requirements and compliance
Contracted uptime guarantees of up to 99.7% for supported partners with SLAs
Countertop, floor-standing, and wall-mounted self-service sports betting terminals
Standalone self-service kiosks with touchscreen, cash and coin acceptance, ticket printer, scanner, and ADA-compliant options
19", 21.5", 27" capacitive touchscreens with anti-glare coatings
Interfaces configurable in English, Serbian, Spanish, French, Swahili, Portuguese, Turkish, with additional language packs on request
Projected capacitive touchscreens rated for commercial use; 10-point multi-touch technology
Cash, coin, barcode ticket, bank card (optional add-on), and mobile QR payment supported
Ticket-in/ticket-out supported on all terminal models; high-speed thermal slip printing
Wheelchair-accessible button panels, adjustable screen angles, braille labeling and audio prompts on certain kiosk versions
Integrated thermal printers (80 mm paper width, 200 mm/sec print speed) with auto-cutter; ticket and receipt printing supported
Steel cabinets with powder-coated finishes, customizable color and branding; various form factors including vertical and slant-top
Proprietary MeridianBet kiosk platform; 3rd-party sportsbook and lottery application compatibility
Commercial-grade LCD panels with capacitive touch overlays
Simultaneous betting on sportsbook, lottery, and select virtual games within the same terminal session
Acceptance of local and multi-currency denominations per jurisdictional configuration
Optional player card modules for loyalty program integration and tracking
On-screen virtual betslip for sports, racing, and virtual events
Built-in stereo speakers for in-terminal audio feedback
End-to-end cash tracking, real-time status monitoring, and payout reconciliation in all kiosks
Supported in all kiosks through software and bill validator configuration
Integrated recycling bill acceptors in select kiosk models for reduced reload cycles
Optional magnetic stripe and smart card readers for customer loyalty or staff access
Real-time remote reporting to operator management dashboard and remote audit server
Optional government ID and passport scanner modules
Optional fingerprint scanner integration for player verification in regulated jurisdictions
Facial recognition modules available for age and identity verification in select markets
Integrated fingerprint modules compliant with local data protection laws where deployed
Supported via external or integrated document reader upon operator request
Real-time age verification through ID or biometric scanning where required by law
API and secure data integration with operator and 3rd-party AML/KYC databases
Instant document and facial identity checks performed within seconds where enabled
Tamper-evident chassis sealing, intrusion sensors, audit logs of access events
Optional surveillance camera integration and monitoring triggers
Built-in and optional motion-sensing capability for security and terminal wake-up
Bill validator technology capable of multi-layer counterfeit detection using UV, MG, IR sensors
Internal alarm and external trigger outputs for unauthorized access events
Biometric staff access modules available on request
SSL/TLS encrypted data transmissions, hardware encryption chipsets, PCI DSS compliant for payment flows
Detailed audit logs and configurable retention policies integrated in kiosk software
Multi-function cash-in/cash-out kiosks with coin and bill acceptance, ticket payout, and card payout options
Multi-currency, high-speed bill validators, accepted banknote list up to 40 currencies
Coin acceptors and payout modules supporting up to 8 denominations
Standalone and integrated ticket redemption machine options included
Cryptocurrency payment modules offered as an add-on in select jurisdictions
QR code and NFC payment support; compatible with leading digital wallets
Player detection and loyalty card reader hardware available
Real-time data collection and automated reporting to operator network
Integrated compliance checks and multi-jurisdictional gaming rules enforcement hardware
Embedded responsible gaming prompts and voluntary spend limit features in terminal software
Configurable session duration prompts and logs
Operator- and player-defined spend limits with hardware-enforced alerts
Compatible with operator-issued loyalty cards and RFID/magstripe options
Contactless card/NFC payment modules available
Staff access and maintenance cards supported for secure terminal access
Employee login card functionality for technician and operator access control
High-speed thermal receipt printers rated for casino and betting environments
Integrated 80 mm thermal printers with 200 mm/sec print speeds; supports multiple ticket formats
Integrated barcode and QR validation for payout and redemption
Secure voucher printing supported on all kiosk and terminal models
Ticket printers support extended roll and high-throughput operation for peak event traffic
Auto-cutting thermal printer assemblies for consistent ticket cutting
Kiosks support remote network printing for reporting and management
Integrated in ticket redemption kiosk module
Supported through barcode/QR scanning and real-time result verification
Digital signage integration available for result display
Jurisdiction-based configuration options for supporting regional lotteries
80–240 W maximum draw per terminal model depending on form factor and peripherals
TCP/IP, HTTP(S), proprietary kiosk-server messaging, API integration
Cloud-ready for monitoring, configuration, and updates
Remote equipment status, diagnostics, and alert system for operators
On-board diagnostics with error code display and real-time reporting
Compact and floor-standing models suitable for high-traffic, mobile retail gaming environments
Indoor kiosks standard; outdoor/weatherized models available
CE, EMC, ISO 9001:2015, RoHS
Full equipment installation and setup available in regulated markets
Operator, cashier, and technician training sessions provided during initial deployments
Comprehensive user manuals and installation guides with multi-language support
Global spare parts availability maintained in regional hubs; next-day dispatch possible in most operational countries
12-month manufacturer's warranty with optional extension for maintenance contract holders
Flexible equipment leasing and financing packages for casino and betting operators
Available for existing partner operators as part of modernization initiatives
Tiered maintenance contract packages including preventative, corrective, and emergency service options
Remote equipment monitoring and technical support available 24/7 for contracted operators and critical venues
