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Brief description of the company

Metalcraft is a manufacturer specializing in property identification products including asset tags and RFID sensors, serving various industries with durable metal and RFID solutions.

What equipment does the company manufacture?

Player tracking hardware manufacturers - RFID sensors and asset tagging solutions relevant to casino and gaming equipment sectors; also manufacturer of custom metal cabinetry used in casinos.

What is the official website of the equipment manufacturer?

https://www.metalcraft.net, https://www.idplate.com

Where can I find customer support contacts?

[email protected], phone +1-641-423-9460

What is the technical support phone number?

+1-641-423-9460

What is the email for technical issues?
In which languages is support provided?

English

When was the equipment manufacturer established?

Founded before 2000 with ongoing operations in the 2020s

In which country is the company headquartered?

United States

What is the company's manufacturing history?

Metalcraft has evolved from metal fabrication to include RFID tagging and asset identification products with focus on durable custom metal products and electronics for gaming and other sectors.

What certifications does the manufacturer hold?

ISO 9001:2015 quality management certification by Intertek

In which jurisdictions is the equipment certified?

Certified under US quality standards; specific gaming regulatory approvals not detailed

Are there quality management certifications (ISO, etc.)?

ISO 9001:2015

What industry awards has the manufacturer received?

United Way 2023 Champion Award for corporate social responsibility efforts

What is the market reputation and track record?

Known for high-quality metal fabrication and durable RFID tagging solutions with strong commitment to quality

What advantages do operators highlight?

Durable construction, reliable RFID technology integration

How do customers rate build quality?

High quality manufacturing standards maintained

Are operators satisfied with after-sales support?

Positive feedback related to quality system certifications

What connectivity options are available (WiFi, Ethernet)?

Supports RFID technology for tracking

What cabinet styles and sizes are offered?

Custom metal cabinetry solutions for casino use

Do machines include player tracking systems?

RFID-based player tracking hardware solutions

Is barcode/QR code scanning supported?

Asset tagging solutions include barcode capabilities

Are there integrated card readers?

RFID card readers integrated in product portfolio

Is RFID tracking technology available?

RFID sensors and asset tags with tracking capabilities

What player tracking system hardware is available?

RFID-based player tracking components and asset tags

What RFID reader systems are offered?

RFID readers and sensors with varying read ranges

Is inventory tracking RFID hardware available?

RFID hardware for inventory and asset management

What regulatory compliance certifications exist?

ISO 9001:2015 certification from Intertek

Is technical documentation comprehensive?

Comprehensive technical documentation available