NCR Corporation, founded in 1884, is a global technology company specializing in self-service solutions including ATMs, point-of-sale terminals, kiosks, and cash management systems primarily serving the retail, financial, hospitality, and gaming industries. It has a significant presence in casino-related equipment through its self-service hardware and software solutions.
Player tracking hardware manufacturers - RFID card readers and biometric systems; Account management kiosk manufacturers - self-service terminals and cash-in/cash-out machines; Identity verification equipment manufacturers - integrated biometric and card reading systems; Cash handling equipment manufacturers - bill validators, coin mechanisms, cash recyclers, safes; Player rewards terminal manufacturers - voucher printers and points redemption kiosks; Surveillance integration hardware manufacturers - integration capability with player tracking; Mobile device integration manufacturers - tablet mounts and smartphone docking stations; Networking infrastructure manufacturers - switches and routers for player systems; Biometric authentication device manufacturers - fingerprint and facial recognition systems.
https://www.ncr.com
Customarily through dedicated support portals and phone lines available on NCR website and client portals.
1-800-NCR-HELP (varies regionally), 24/7 critical equipment support provided for financial and self-service hardware.
Yes, NCR provides 24/7 support hotlines for critical system issues especially for ATM and kiosk hardware.
Provided through client support portals; typically managed through NCR customer service channels and technical support departments.
Available for different product lines including ATMs, kiosks, POS terminals, and cash management hardware via NCR support channels.
Available globally through NCR’s certified network with onsite coverage in key markets such as United States, Europe (including facilities in Budapest), and Asia.
Yes, NCR offers remote technical support capabilities using secure VPN and diagnostic tools for self-service machines and POS systems.
Key regional centers include Atlanta (headquarters), Budapest (largest manufacturing facility), Dundee (R&D), and centers across Asia and Americas.
Available on NCR’s official website and client portals for support inquiries.
SLA-driven guaranteed initial response times depending on contract tier, typically within hours for critical issues.
Support provided in multiple languages including English, Spanish, Mandarin, and others based on regional presence.
Yes, NCR provides on-site technicians especially for ATM and kiosk hardware maintenance and repair.
Yes, available for ATM, kiosk, and cash handling equipment with rapid response teams in major markets.
Founded in 1884 in Dayton, Ohio.
Founded by John Henry Patterson; currently a publicly traded company (NYSE: NCR) with global shareholders.
United States
Originating as a cash register manufacturer, NCR evolved over a century into a leading manufacturer of ATMs, kiosks, POS terminals, and self-service technology, expanding manufacturing to global facilities including Budapest, Beijing, and India.
Manufacturing and R&D facilities in United States, Hungary (Budapest), Scotland (Dundee), China (Beijing), India, Philippines, Serbia.
Holds ISO 9001 quality management certification; Green Industry certification in environmental management.
Equipment approved under multiple regulatory bodies including gaming authorities where applicable, FDA for hardware safety, and UL standards.
Certified for use in US (including Nevada), Europe, Asia-Pacific markets, and others according to local gaming and financial regulations.
ISO 9001 certified quality management system.
Uses recognized third-party test labs for product validation in compliance with gaming and financial transaction standards.
Compliant with GLI (Gaming Laboratories International) standards and other regional gaming compliance standards.
Partners with major casino operators for deployment of self-service kiosks, cash management, and player tracking solutions.
Regular participant at G2E (Global Gaming Expo) and other major gaming and retail technology trade shows.
Recipient of multiple industry awards for innovation in self-service and ATM technology.
Established leader in ATM and self-service kiosk markets with over 500,000 deployed devices worldwide and strong reputation for reliability.
Positive feedback on reliability and user experience for kiosks and ATMs; recognized for robust cash handling and security.
Generally favorable independent reviews highlighting equipment durability and extensive feature sets.
High uptime guarantees, integrated multifunctionality, extensive service network, and secure financial-grade hardware.
Some reports of downtime linked to software updates; rare hardware failures quickly remediated via support.
High levels of customer satisfaction reported due to 24/7 support and onsite service availability.
Equipment is designed for intuitive use with touch screens and customizable interfaces.
Many operators report strong ROI due to reduced staffing needs and enhanced player transaction speeds.
Highly recommended by casino operators and financial institutions for their comprehensive self-service solutions.
Documented deployments include financial kiosks in E.Sun Bank Taiwan, and large-scale ATM networks in multiple regions.
Offers high-performance backend servers supporting multi-vendor environments, high throughput, and secure transaction processing.
Not primary focus; emphasis is on physical self-service and transaction terminals.
Fully compliant with licensing and certification requirements for gambling equipment in major jurisdictions.
Supports hardware redundancy in critical systems and failover software configurations.
Certain ATM and kiosk models include hot-swappable components for minimized downtime.
Designed for energy-efficient operation with standard commercial power requirements; cooling integrated for enclosed hardware.
Some server and peripheral systems support rack-mount configurations.
Customizable software and hardware configurations tailored for casino environments.
SLAs provide uptime guarantees exceeding 99.9% for mission-critical equipment.
Self-service betting kiosks including cash-in, cash-out, and ticket redemption terminals.
Models include NCR EasyPoint and SelfServ series with multiple peripheral integrations.
Wide range from compact 10-inch to large 42-inch displays with touch interface options.
Interfaces support multiple languages, configurable by operator.
Capacitive and resistive touch screens available depending on terminal model.
Cash, card (magstripe, chip, contactless), mobile payments supported.
Supported with integrated thermal printers and barcode scanners.
Equipment designed to comply with accessibility standards including ADA.
Thermal receipt printers, ticket and voucher printers integrated.
NCR primarily supplies hardware and integrated systems, not standalone slot machines.
Not a primary manufacturer of VLTs.
Modular and customizable terminal cabinets reflecting deployment requirements.
Provides middleware and interfaces compatible with gaming software platforms.
Capable of integrating with progressive jackpot systems via software modules.
LED/LCD with high-resolution and anti-glare finishes.
Supported via system software for multi-game casino environments.
Supports a broad range of currency denominations including multi-currency capability.
Integrated player tracking with RFID, smart card readers, and biometric verification.
Not manufactured by NCR.
Not a primary manufacturer of gaming cameras.
No dedicated streaming hardware offerings.
Not manufactured by NCR.
Supported through kiosks and POS terminal integration.
No proprietary lighting products.
Not applicable.
Mobile POS and companion device integration available.
Integrated speaker systems for kiosks and terminals.
Not applicable.
NCR Silver and related POS terminals widely used in casino retail and hospitality.
Sophisticated cash recyclers and validators integrated with POS and kiosk hardware.
Configurable cashier stations with integrated terminals and cash handling.
Yes, supports multi-currency cash handling and payment processing.
Advanced cash recycling technology in self-service terminals.
Magnetic stripe, EMV chip, NFC/contactless payment supported.
Supported via connected backend systems.
Integrated ID card scanners and document readers in kiosks.
Fingerprint and facial recognition technologies integrated in identification terminals.
Supports document verification via scanning and software.
Incorporated in biometric ID devices for player verification.
Available in select identification and access terminals.
Compatible passport readers supported in kiosk solutions.
Incorporated in identity verification systems with accuracy per regulatory standards.
Mobile POS solutions with biometric authentication available.
Full integration with casino and banking databases via secure APIs.
Real-time processing for ID and biometric verification.
Physical and software anti-tampering features embedded in hardware.
Interfaces with surveillance systems for player tracking and security.
Not typically integrated.
RFID components with read ranges suitable for player tracking.
Bill validators include counterfeit detection with high accuracy.
Integrated alert systems in kiosks and terminals for fault and security events.
Systems available for secure player and employee access.
Environmental sensors for temperature and humidity in hardware enclosures.
Supports advanced encryption standards for transaction and data security.
Comprehensive audit logs and transaction tracking for compliance.
NCR SelfServ cash-in/cash-out kiosks with various capacities.
Multiple validated models integrated into NCR ATMs and kiosks supporting diverse denominations.
Advanced coin mechanisms and sorters in retail and casino kiosks.
NCR voucher and ticket redemption kiosks with fast processing speeds.
Supported via integrated card issuing modules.
Supports mobile wallets and contactless payments.
Change-making capabilities available in self-service kiosks.
Bulk processing efficiencies built into cash handling systems.
RFID card readers, biometric scanners, and integrated player loyalty tracking systems.
Supported via integrated software and hardware monitoring modules.
Accurate credit and transaction counting meters in gaming and financial devices.
Real-time transaction and player data collection via connected systems.
Enabled through integrated software systems in gaming environments.
Equipment conforms with regulatory compliance and includes monitoring functions.
Implements monitoring tools to support responsible gaming regulations.
Supported within player tracking systems and kiosks.
Part of integrated player management systems.
Enabled through data collected by player tracking and account management systems.
Manufactured and integrated within player tracking solutions.
Proprietary RFID reader systems with typical read ranges of a few centimeters to meters depending on model.
Supports NFC and other contactless payment standards.
Compatible with proximity and RFID security card systems.
Card encoding and printing capabilities integrated into kiosk platforms.
Not a core business area.
Supported by identity verification terminals.
Supports standard HF and UHF RFID frequencies.
Limited to player tracking within casino floor systems.
Uses NCR-manufactured and third-party thermal receipt printers.
High-speed thermal printers supporting single and dual paper rolls.
Fast and accurate ticket validation in kiosks.
Secure voucher printing with anti-fraud features.
Supported within some kiosk configurations.
Capacity designed for retail and casino high-volume environments.
Automated paper handling and cutting mechanisms in printers.
Supports networked print job management.
Designed for efficient commercial power environments with adherence to regional standards.
Ethernet, TCP/IP, WiFi, cellular, USB, Bluetooth.
Supported for software management and transaction data via secure cloud platforms.
Robust remote monitoring and alert systems integrated.
Built-in diagnostics and software tools to aid predictive maintenance.
Mobile POS and tablet-based systems designed for flexible deployment.
Both indoor and outdoor rated hardware variants available.
Complies with PCI DSS, GLI, ISO, and local gaming authority certifications.
Installation and setup services offered by NCR and certified partners.
Comprehensive training programs available for equipment operators.
Detailed and comprehensive technical documentation provided.
Spare parts readily available through global NCR supply chain.
Standard warranties with options for extended coverage and service contracts.
Financing and leasing options available through NCR and partners.
Trade-in and upgrade programs available for legacy equipment.
Maintenance contracts including preventive and corrective services offered.
Yes, continuous monitoring services provided for critical assets.
