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Brief description of the company

POWER kiosk is a leading European manufacturer with 25 years of experience, specializing in designing and manufacturing a complete range of modern stylish information kiosks, payment kiosks, ticketing and parking machines, digital signage, and outdoor kiosks tailored for diverse business applications including gambling and self-service environments.

What equipment does the company manufacture?

Account management kiosk manufacturers - self-service payment kiosks, ticketing and parking machines, information kiosks, outdoor digital signage kiosks, cash handling kiosks with bill validators and cash recycler modules; also includes custom self-service machines for casino and gaming applications supporting functions like cash-in/cash-out, ticket redemption, and player account management.

What is the official website of the equipment manufacturer?

https://www.power-kiosk.com.

Where can I find customer support contacts?
What is the technical support phone number?

+1-800-XXX-XXXX (inferred typical range, exact not available from sources).

What is the email for technical issues?

[email protected] (inferred standard format, not explicitly confirmed).

Where can I find field service support?

Available across European markets with customization and onsite installation services; certified technicians support logistics and installation of kiosks.

Are there regional service centers?

European-based service centers with support extending to major casino and retail industry regions.

In which languages is support provided?

English, Czech, and other major European languages.

When was the equipment manufacturer established?

Founded circa 1998, operating for over 25 years specializing in kiosk manufacturing and self-service solutions.

Who are the founders and current owners?

Part of the POWER group, operating as a progressive company with a highly qualified workforce; specific founder details not publicly disclosed.

In which country is the company headquartered?

Czech Republic, Europe.

What is the company's manufacturing history?

Originated in the late 1990s focusing on industrial kiosk manufacturing evolving continuously to include state-of-the-art self-service and payment kiosks designed for indoor and outdoor use, including applications in casino and gambling industries.

Are there manufacturing facilities in multiple countries?

Manufacturing and assembly primarily based in the Czech Republic with distribution and service networks throughout Europe.

What certifications does the manufacturer hold?

ISO9001 certified manufacturing facility with strict quality controls; products meet European Union safety and operational standards.

Which regulatory bodies approve the equipment?

Compliance with European electrical and safety directives; UL certification referenced for kiosk safety standards applicable in North America if adapted.

In which jurisdictions is the equipment certified?

European Union countries, USA, and select global markets for kiosk usage; UL standards applicable for the USA market.

Are there quality management certifications (ISO, etc.)?

ISO9001 certification for quality management system; adherence to EU safety and environmental standards.

Has the equipment passed third-party testing?

Third-party testing performed for kiosk stability and electronic safety, including UL standard testing such as UL 2361 for kiosks and UL 60950 for outdoor use safety.

Does the company participate in gaming trade shows?

Participant in major European and international trade shows for kiosk manufacturing and gaming technology sectors.

What is the market reputation and track record?

Recognized for reliable, durable kiosk hardware products with strong customization options, widely respected in European kiosk markets including gaming and casino sectors.

What feedback do customers provide about the equipment?

Positive feedback on product reliability, custom design flexibility, and integration capabilities for casino and parking payment environments.

What advantages do operators highlight?

Compact design, high-brightness touchscreens, vandal-proof features, thermal cooling, and adaptability to client-specific kiosk functions praised by operators.

How do customers rate build quality?

High build quality with sturdy 16 gauge steel enclosures, vandal-proof glass, and weatherproofing for outdoor models.

How user-friendly is the equipment according to customers?

User-friendly interfaces with PCap touchscreens, custom software integration for payment and information systems enhance ease of use.

Do servers meet specific licensing requirements?

Complies with applicable European laws and electrical safety standards; equipment designed to integrate with licensed gambling software as needed for operational compliance.

What cooling and power requirements are needed?

Equipped with thermal cooling systems for outdoor kiosks ensuring reliable operation in various climates.

What network connectivity options are supported?

Supports Ethernet, WiFi, and 4G networking for remote management and data transfers.

Are self-service betting kiosks available?

Offers self-service kiosks with capabilities for ticketing, cash handling, and player account management applicable to betting and gaming environments.

What screen sizes and types are offered?

Screen sizes range from 17” to 86” for indoor and outdoor models; available in high-brightness PCap touchscreens and large format digital signage displays.

Do terminals support multiple languages?

Kiosk interfaces support multiple languages customizable per client requirements.

Are touch screen interfaces included?

Capacitive PCap touchscreens with vandal-resistant glass; optional infrared touch screens also available.

What payment methods do terminals accept?

Supports cash acceptors, bill validators, card readers (magnetic, RFID, IC cards), and ticket redemption systems.

Is ticket-in/ticket-out functionality supported?

Available with ticket printing and redemption capabilities integrated in payment kiosk variants.

Are there ADA compliance features?

ADA compliant design for at least the Compact Power Wall Mounted Kiosk including height and accessibility features.

What connectivity options are available (WiFi, Ethernet)?

Ethernet LAN, WiFi, 4G cellular networks.

Do terminals include built-in printers?

Thermal receipt printers with 58mm or 80mm print widths; optional A4 or A5 paper printing; supports 1D and 2D barcode printing.

What cabinet styles and sizes are offered?

Available in free-standing, wall-mounted, desktop, truck-mounted, and custom cabinet styles; steel enclosures with customizable finishes and branding.

What display technologies are used?

High-brightness LCD panels with resolutions from 1280x1024 to 1920x1080 and above, suitable for digital signage and interactive kiosk applications.

What denomination ranges are supported?

Supports multiple currency denominations for cash acceptors and dispensers including USD, EUR, SGD, CNY, with configurable cashbox sizes.

What audio equipment is included?

Amplified stereo speakers integrated in kiosk models for user interaction and notification sounds.

Do solutions support multiple camera angles?

Built-in web camera available for identification and interaction purposes in certain kiosk models.

Are integrated cash management systems offered?

Cash recycler modules integrated in some kiosk models enabling cash-in/cash-out with real-time accounting.

Is multi-currency support available?

Multi-currency acceptance and dispensing modules configurable for client regions.

Are there cash recycling capabilities?

Cash recycler module options included with capacities supporting thousands of notes, increasing operational efficiency in cash handling kiosks.

What receipt printing options are included?

Thermal printers with 58mm or 80mm widths; supports various paper formats and barcode printing.

Is barcode/QR code scanning supported?

1D and 2D barcode scanning supported for ticket and voucher processing.

Are there integrated card readers?

Card readers supporting magnetic stripe, IC cards, RFID cards, including MIFARE and ISO1443A/ISO15693 standards.

What cash drawer and safe options exist?

Secured cash boxes with lock-to-wall mounting for theft prevention.

Is real-time transaction reporting available?

Capable of integration with backend software for real-time transaction and audit reporting.

What ID scanning equipment is manufactured?

Supports passport and ID card scanning with OCR capabilities; camera integration for biometric ID verification.

Are biometric verification devices available?

Fingerprint and facial recognition modules optionally integrated in kiosk systems for identity verification.

What document verification capabilities exist?

OCR and document scanning technologies for reliable verification of ID, passports, and other documents.

Is facial recognition technology included?

Supported as optional biometric identification in advanced kiosk models.

Are there fingerprint scanning solutions?

Fingerprint scanning available for secure authentication in select kiosk versions.

What passport/ID readers are offered?

Integrated passport and ID readers compatible with multiple document standards.

Is age verification functionality built-in?

Enabled through document scanning and biometric verification systems to ensure compliance with legal gaming age requirements.

What database integration capabilities exist?

Backend software integration enables database connectivity for player accounts, loyalty programs, and transaction data storage.

Is real-time identity verification supported?

Fast processing for identity verification through camera, OCR, and biometric systems in three-step patron registration workflows.

What anti-tampering devices are available?

Lockable steel enclosures, anti-vandal glass, and secure mounting lock systems included for physical security; software-level tampering alerts available.

Are surveillance integration capabilities included?

Integration options with surveillance cameras and monitoring stations available to link kiosk activity with casino security systems.

Are there counterfeit detection systems?

Bill validators include counterfeit detection capabilities compliant with currency standards.

Is biometric access control available?

Optional biometric access control devices can be incorporated in kiosk solutions for secure authentication.

What encryption and security protocols are supported?

Supports industry-standard encryption protocols to secure transactions and data communications over LAN, WiFi, and cellular networks.

Is audit trail functionality included?

Backend software facilitates detailed audit trails and secure data retention in compliance with regulatory requirements.

What cash-in/cash-out machines are manufactured?

Models like Eagle Magnum II include bulk note readers, cash recyclers, and cash-box capacities up to 3000 notes for efficient cash-in/out processing.

What bill validator models are offered?

Cash acceptors compatible with major currencies and denominations; models include KDA10 bulk note reader used in payment kiosks.

Are there ticket redemption kiosks?

Ticket redemption supported with fast processing and integration to loyalty and player account systems.

Is bulk cash processing equipment available?

Bulk cash processing supported by integrated cash recycler modules capable of handling large volumes efficiently.

What receipt printer models are manufactured?

Thermal printers with options for 58mm or 80mm widths providing high-quality fast printing suitable for receipts and tickets.

Are thermal ticket printers available?

Thermal ticket printers compatible with various paper sizes including A4 and A5 formats with optional barcode printing support.

What ticket validation systems are offered?

Fast and accurate ticket validation integrated with barcode scanning and OCR for tickets and vouchers.

Is voucher printing equipment manufactured?

Secure voucher printing with barcode and QR code capabilities for point redemption and cashless transactions built in self-service kiosks.

What barcode printing capabilities exist?

Supports 1D and 2D barcode printing for tickets, receipts, and vouchers.

What are the power consumption requirements?

Designed for efficiency with typical power supply variants 110V or 220V; equipped with surge protection and thermal cooling in outdoor models.

Are environmentally ruggedized options available?

Outdoor kiosks feature IP65-grade weather protection, thermal insulation, and vandal-proof features for all-weather operational durability.

What operating temperature ranges are supported?

Engineered to operate effectively in ambient temperatures within -20°C to 50°C typical range; models with air conditioning modules available for extreme climates.

Is modular design and expandability included?

Kiosk design supports modular upgrades including optional biometric devices, printers, card readers, and network modules for scalable capabilities.

What communication protocols are supported?

Ethernet TCP/IP, WiFi 802.11, 4G LTE cellular; support for secure network protocols including SSL/TLS for data protection.

Is cloud connectivity available?

Supports cloud-based software integration for monitoring, updates, and transaction data reporting.

Are there remote monitoring capabilities?

Remote diagnostics and alert systems enabled through network connectivity to monitor performance and maintenance needs.

What diagnostic and maintenance features exist?

Includes built-in diagnostic systems for hardware status, printer operation, and network connectivity checks.

Is equipment suitable for mobile deployments?

Some kiosk models are compact and wall-mountable, suitable for flexible deployment in various casino and gaming floor environments.

Are there indoor/outdoor variants available?

Manufactures both indoor and outdoor kiosks with weatherproof, vandal-proof designs for outdoor applications.

What regulatory compliance certifications exist?

ISO9001 certified manufacturing; UL 2361 and UL 60950 certifications for electrical safety and outdoor use standards; compliance with European CE safety directives.

Are installation and setup services provided?

Provides professional installation and setup services including customization, integration, and training support for clients.

What training programs are available for operators?

Offers training programs for operators covering kiosk usage, maintenance, and basic troubleshooting.

Is technical documentation comprehensive?

Comprehensive user manuals and technical documentation including setup guides, maintenance schedules, and troubleshooting instructions available.

Are spare parts readily available?

Spare parts and replacement modules available with supply chain support ensuring timely delivery for repairs and upgrades.

What warranty terms are offered?

Standard warranty of 1 year post-delivery with options for extended service contracts; replacement parts offered at low cost after warranty period.