Sega Sammy Creation Inc. is a gaming machine manufacturer established in June 2013, specializing in the development, manufacturing, and distribution of casino gaming machines using creativity, entertainment experience, and cutting-edge technology to deliver innovative and captivating products worldwide.
Manufacturer of casino gaming machines including advanced slot machine cabinets such as the Genesis Crest with features like ultra-high-definition 4K monitors, interactive LED lighting, wireless phone chargers, and easy maintenance design; offers hardware primarily focused on slot machines and casino gaming terminals.
https://www.segasammycreation.com.
Contact through the official website’s customer support form; no direct email or phone numbers publicly listed.
Field service support available in Nevada and California, with certified technicians according to safety and operational records.
Regional service centers located in Las Vegas, Nevada, and Tokyo, Japan.
Japanese and English support are inferred based on company headquarters in Japan and U.S. operations.
On-site technician availability in Nevada and California regions with specialized support teams.
Founded in June 2013 as a wholly-owned subsidiary of SEGA SAMMY Holdings Inc..
Founded as part of the SEGA SAMMY Group, a merger entity of Sega Corporation and Sammy Corporation; currently wholly owned by SEGA SAMMY Holdings Inc., a publicly traded Japanese conglomerate.
Japan.
Initially created to leverage the creativity and technological expertise of SEGA SAMMY Group for casino gaming machine development; has grown alongside SEGA SAMMY Holdings’ long legacy in amusement machine development since the 1970s.
Facilities in Japan (headquarters) and the United States (Las Vegas office and manufacturing).
Licensed by the Nevada Gaming Control Board as a manufacturer and distributor; approvals ongoing for acquisitions and market expansion.
Valid certifications for casino gaming equipment usage in Nevada and South Korea; expanding approvals for U.S. states including California, Florida, Oklahoma, and planning for Arizona and Arkansas.
Strong presence in Nevada and partnerships with major casino operators in Southern California, Florida, and newly entering Northern California and other U.S. markets.
Exhibited at Global Gaming Expo (G2E) Las Vegas for the first time, showcasing new products like Genesis Crest.
Known for innovation with industry-first features such as vibration feedback in slot cabinets and immersive gaming experience; expanding footprint in key U.S. gaming markets.
Reviews emphasize the immersive nature of the Genesis Crest slot cabinet with ultra HD displays and LED lighting as major positives.
Innovative cabinet design allowing easy maintenance and enhanced player engagement through advanced LED lighting and large-screen displays.
Enhanced user-friendliness with large touchscreen monitors and ergonomic design tailored for player comfort.
Deployment success in Nevada and expansion into California and Oklahoma markets with the Genesis series gaming machines.
Complies with gaming licensing requirements in Nevada and other jurisdictions during expansion.
Cabinet hardware is consolidated into a single area allowing easy access, suggesting modularity and maintenance ease.
Slot machine terminals with advanced features such as 4K and touchscreen monitors.
49-inch ultra-high-definition 4K main touchscreen monitor, 27-inch full HD topper monitor, and a 13.3-inch touchscreen for operations.
Yes, multi-touch capacitive touchscreen monitors used for player operation and game interaction.
Separate stacker door for smooth and quick ticket stacker exchange, supporting ticket-in and ticket-out functionality.
Genesis series slot cabinets, including Genesis Star and the newer Genesis Crest cabinet with advanced player experience features.
Slot machine cabinets with large 49-inch 4K display, 27-inch topper, and compact operation screens; design focuses on maintenance ease and player immersion.
Extensive game library with innovative themed content developed by SEGA SAMMY’s multiple video content studios.
4K ultra-high-definition LCD displays and FHD monitors with vibrant LED lighting integration.
Advanced LED lighting effects integrated into cabinets for immersive player experience.
Cabinet design consolidates main hardware into one area for easier diagnostics and maintenance; illuminated internal LED lighting aids service technicians.
Licensed by Nevada Gaming Control Board; meeting regulatory standards for multiple U.S. state jurisdictions and South Korea.
