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    Shenzhen Yistar Technology Ltd

    Brief description of the company

    Shenzhen Yistar Technology Co., Ltd. is a China-based manufacturer specializing in access control, biometric fingerprint and facial recognition systems, smart card readers, magnetic locks, time attendance systems, and related security and access hardware.

    What equipment does the company manufacture?

    Access control hardware manufacturers - magnetic locks, electric strikes, exit buttons, RFID card readers, biometric fingerprint and facial recognition access control systems; Player tracking hardware components such as RFID and biometric readers; Identity verification equipment including facial recognition access control terminals; Time attendance systems with biometric authentication.

    What is the official website of the equipment manufacturer?

    https://yistartech.en.alibaba.com

    Where can I find customer support contacts?

    [email protected], +86-138-2359-4450, +86-755-23767485

    What is the technical support phone number?

    +86-138-2359-4450

    What is the email for technical issues?

    [email protected]

    Are there separate contacts for different equipment types?

    [email protected] (general inquiries and support, including biometric and access control systems)

    Is there remote technical support available?

    Remote support offered through online factory visits and communication; technical assistance via email and phone.

    In which languages is support provided?

    English, Chinese

    When was the equipment manufacturer established?

    Established in 2012

    In which country is the company headquartered?

    China

    What is the company's manufacturing history?

    Since its founding in 2012, Shenzhen Yistar Technology has developed a product portfolio focused on access control systems, biometric authentication devices, and RFID technologies, expanding to biometric time attendance and facial recognition terminals.

    What certifications does the manufacturer hold?

    CE, RoHS, UL certifications on select products; ETL certification for lighting products.

    In which jurisdictions is the equipment certified?

    Products certified for international markets with CE, RoHS, UL compliance; lighting products certified with ETL and UKCA.

    What is the market reputation and track record?

    Shenzhen Yistar Technology is recognized for reliable biometric access control hardware, smart card readers, and locks; used widely in security and time attendance sectors.

    What feedback do customers provide about the equipment?

    Positive feedback on fingerprint and facial recognition devices for speed and accuracy; access control products popular for durability.

    What advantages do operators highlight?

    Fast biometric identification speeds (facial recognition under 0.2 seconds), waterproof and IP65/IP68 rated devices, integration of multi-factor authentication.

    How do customers rate build quality?

    Products have IP65/IP68 waterproof ratings indicating rugged build quality.

    How user-friendly is the equipment according to customers?

    Biometric time attendance devices have large HD touchscreens and multi-modal authentication options enhancing usability.

    What network connectivity options are supported?

    TCP/IP Ethernet, WiFi supported on biometric access control devices; SDK available for integration.

    What screen sizes and types are offered?

    Touchscreens around 2.8 to 4.5 inches for time attendance and biometric terminals.

    Do terminals support multiple languages?

    Device interfaces support multiple languages.

    Are touch screen interfaces included?

    Capacitive touchscreens for fingerprint and facial recognition terminals.

    What connectivity options are available (WiFi, Ethernet)?

    WiFi, Ethernet, BLE (Bluetooth Low Energy) on access control products.

    What display technologies are used?

    HD LCD screens used in biometric terminals.

    Do machines include player tracking systems?

    RFID and biometric card readers used for player tracking and access.

    Are there integrated card readers?

    Magnetic stripe card readers, RFID card readers (ISO14443 compatible), NFC-enabled readers.

    Are biometric verification devices available?

    Devices include biometric fingerprint scanners, facial recognition cameras, palm recognition; multi-biometric authentication supported.

    Is facial recognition technology included?

    Advanced face recognition access control terminals with cloud server connectivity and TCP/IP Ethernet interface.

    Are there fingerprint scanning solutions?

    High-precision fingerprint scanners embedded in access control and time attendance devices.

    What database integration capabilities exist?

    Devices provide SDKs for integration with time attendance and access control databases; TCP/IP and Ethernet network protocols used.

    Is real-time identity verification supported?

    Facial recognition processing speeds under 0.2 seconds.

    What anti-tampering devices are available?

    Locking mechanisms and tamper alarm functions integrated in access control hardware.

    Is RFID tracking technology available?

    UHF RFID readers with read ranges approximately 1-6 meters for long-range access control applications.

    Is biometric access control available?

    Standalone biometric fingerprint and facial recognition access controllers with network connectivity and cloud software support.

    What encryption and security protocols are supported?

    Devices support secure TCP/IP communication protocols, encrypted data transmission for access control and biometric data.

    Is audit trail functionality included?

    Time attendance and access control terminals support audit trail logging and event history.

    What player tracking system hardware is available?

    RFID and biometric readers used for player tracking in casino and security environments.

    Is real-time gaming data collection supported?

    Real-time data collection through networked biometric access control and time attendance devices.

    What RFID chip and card options are available?

    Mifare and NFC-compatible cards supported.

    What RFID reader systems are offered?

    WG26, UHF RFID readers with ranges of 1-15 meters deployed in access control systems.

    Are there access control card systems?

    RF proximity cards, smart cards including Mifare supported.

    What range of RFID frequencies are supported?

    13.56 MHz ISO14443 for smart cards; UHF frequencies for long-range RFID readers at 915 MHz.

    Are environmentally ruggedized options available?

    IP65 and IP68 rated waterproof and dustproof access control hardware for outdoor and industrial environments.

    What operating temperature ranges are supported?

    Wide temperature tolerance for outdoor-rated products.

    Is modular design and expandability included?

    Some access control panels support multi-door and expandable configurations.

    What communication protocols are supported?

    TCP/IP, Wiegand 26/34, BLE, WiFi, Ethernet.

    Is cloud connectivity available?

    Face recognition terminals with cloud server connectivity for data management.

    Are there remote monitoring capabilities?

    Remote management via cloud platform and TCP/IP network connections.

    What diagnostic and maintenance features exist?

    Built-in diagnostic tools in biometric time attendance and access control systems.

    Are there indoor/outdoor variants available?

    Devices available with IP65/IP68 ratings for outdoor use; indoor models also available.

    What regulatory compliance certifications exist?

    CE, RoHS, UL, ETL, UKCA certifications on select products.

    Is technical documentation comprehensive?

    Detailed technical documentation and SDKs available for integration and product maintenance.

    Are spare parts readily available?

    Spare fingerprint modules, card readers, and other components supplied.

    What warranty terms are offered?

    3 to 5 years warranty on key products including fingerprint readers and locks.

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