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Brief description of the company

SmartConnect provides a unified IoT network system platform for secure data capture, streaming, and device integration across industries, enabling simplified connectivity, remote monitoring, and AI-driven analytics with over 10 years of experience and extensive peripheral compatibility.

What equipment does the company manufacture?

Networking infrastructure manufacturers - IoT platforms for edge data capture, monitoring, streaming, secure cloud storage, and integrating diverse IoT devices including sensors, access control, and machine systems.

What is the official website of the equipment manufacturer?

https://www.smartconnectiot.com

Where can I find customer support contacts?
What is the email for technical issues?
Is there remote technical support available?

Available via IoT platform remote connectivity for device monitoring and control.

In which languages is support provided?

English

When was the equipment manufacturer established?

Established around 2013-2014, based on company experience and product history.

What is the company's manufacturing history?

Evolved as an IoT technology company focusing on standardized, secure IoT solutions to facilitate industrial digital transformation and connectivity.

What industry awards has the manufacturer received?

Recognized with 5 industry awards related to IoT technology innovation.

What is the market reputation and track record?

Trusted by 12 business partners with over 10 years of industry experience and compatibility with 2340 sensors.

What advantages do operators highlight?

Simplifies IoT integration reducing integration costs up to 50% with sensor-agnostic and scalable platform capabilities.

How user-friendly is the equipment according to customers?

High user-friendliness noted for plug-and-play platform simplifying deployment.

What cooling and power requirements are needed?

Low power consumption; example devices require approximately 317mA at 5V (transmitter) and 210mA at 5V (receiver).

What network connectivity options are supported?

WiFi 802.11/n 5GHz, Bluetooth Low Energy (BTLE), 3G cellular modem, serial interfaces RS232, RS485, TTL.

What connectivity options are available (WiFi, Ethernet)?

WiFi, Bluetooth Low Energy, 3G cellular modem, multiple serial communication ports.

What cabinet styles and sizes are offered?

Compact units with dimensions 82 × 72 × 20 mm (transmitter) and 110 × 30 × 10 mm (receiver); fanless, passive cooling design.

What streaming hardware solutions are offered?

Wireless video and audio transmission via SmartConnect SMC-TX2 (transmitter) and SMC-RX (receiver), supporting 1080p resolution.

Are there mobile live gaming setups?

Supports connectivity with tablets and smartphones using HDMI converters for wireless video mirroring.

What audio equipment is included?

Integrated 2W/channel audio amplifier for wireless transmission.

What database integration capabilities exist?

Supports integration with cloud databases and edge devices via IoT platform protocols.

What encryption and security protocols are supported?

Includes crypto-processor hardware for secure data acquisition, transmission, and storage.

Is real-time gaming data collection supported?

Real-time data capture and monitoring capability enabled by integrated IoT edge devices.

What range of RFID frequencies are supported?

Supports RF frequency range 5.15GHz to 5.82GHz (5 GHz WiFi band).

Are there portable printing devices?

Wireless video/audio transmission units with portable rechargeable transmitter and powered receiver.

Is live lottery streaming equipment offered?

Supports real-time wireless streaming at 1080p resolution with low latency for live applications.

What are the power consumption requirements?

Approximately 317mA at 5V for transmitter; 210mA at 5V for receiver.

What operating temperature ranges are supported?

0°C to 55°C

Is modular design and expandability included?

Features extensive GPIO and peripheral ports for modular system integration.

What communication protocols are supported?

Supports TCP/IP, USB, Bluetooth, IEEE 802.11a/b/n, RS232, RS485, TTL serial communications.

Is cloud connectivity available?

Cloud integration with secure data storage and AI analytics platform.

Are there remote monitoring capabilities?

Real-time remote device monitoring and alerting through IoT platform.

What diagnostic and maintenance features exist?

Built-in diagnostics for ongoing device performance monitoring.

Is equipment suitable for mobile deployments?

Compact, low power, fanless design suitable for portable and mobile IoT applications.

Is technical documentation comprehensive?

Comprehensive technical manuals and product brochures available online.

Is 24/7 monitoring and support included?

Provided via IoT cloud platform monitoring services.