Sumsub is a leading full-cycle digital identity verification and compliance platform specializing in fraud prevention and regulatory compliance solutions for the iGaming and gambling industry, providing comprehensive user verification, anti-fraud, responsible gaming, and ongoing player monitoring capabilities.
Identity verification equipment manufacturers - advanced biometric facial recognition systems, liveness detection, AI-driven face match, document verification technology, multi-factor authentication tools; software solutions tailored for player onboarding, anti-fraud, and compliance in gambling.
https://sumsub.com
[email protected], contact forms via website with dedicated industry support channels
[email protected] for technical issues and inquiries
Remote support capabilities available via cloud-based platform and SDK integration tools; supports rapid issue resolution through web and API channels.
Online chat available on Sumsub website for sales and client support inquiries
Committed to prompt support; specifics vary by service level agreements; typical initial responses within a few hours
English primarily, with multilingual support reflecting global client base
Founded in 2015
Co-founded by Vyacheslav Zholudev (CTO) and Jacob Sever (Co-founder and Chief Innovation Officer)
United Kingdom
Originated as a digital identity and KYC platform; focused on developing advanced biometric verification and compliance technology tailored to regulated industries including gambling since inception.
GDPR compliant; holds multiple certifications related to data security and privacy; recognized by Gartner and other industry authorities.
Approved and compliant with KYC/AML regulations across 220+ jurisdictions globally, including European Union, UK Gambling Commission requirements, and US licensing frameworks.
Certified for use in 220+ countries worldwide, including major gambling jurisdictions in Europe, UK, and emerging markets.
Verification processes and biometric systems audited by independent security and compliance firms; partners with recognized testing authorities for fraud prevention tech.
Fully compliant with international gaming regulatory standards including anti-money laundering (AML), responsible gaming regulations, and player protection protocols.
Partners with global iGaming operators such as Kaizen Gaming, Yolo Group, CopyBet, and integration partners like 4Play Gaming.
Participates in major gaming industry events including G2E and iGaming conferences.
Known for rapid verification (under 30 seconds onboarding), high verification pass rates (93%+), and robust fraud prevention; market leader in identity verification for gambling.
Positive feedback on ease of integration, fast verification times, and significant reduction in fraud cases reported by clients.
High automation, customizable verification flows tailored specifically for gambling, multi-accounting detection, instant fraud alerts, and responsible gaming compliance.
High satisfaction rates reported in customer case studies for after-sales support and technical assistance.
Intuitive UI for end-users enabling fast verification with minimal friction; supports a wide range of devices including smartphones and webcams.
Reported average ROI of 240% from verification platform efficiency and fraud reduction according to Forrester Consulting study.
Highly recommended by large operators for scalable identity and compliance solutions.
Documented success with operators such as Kaizen Gaming (increased onboarding automation from 15% to 70%), Yolo Group (pass rate growth 142%), CopyBet (reduced player onboarding time from 24 hours to under 10 minutes).
Fully compliant with all licensing requirements across global gambling regions, including KYC/AML and responsible gaming mandates.
Verification and user interfaces support multiple languages for global operations.
Provides real-time user verification status and fraud monitoring notifications integrated into client platforms.
Software-based ID scanning supporting passports, national IDs, driver’s licenses with automatic data extraction and verification.
AI-driven facial recognition, liveness checks, face matching technology integrated via SDK and API.
Automatic document type detection, forgery detection, data extraction from multiple ID types worldwide.
Advanced AI facial recognition with liveness detection and anti-spoofing measures to combat deepfakes and impersonation.
Real-time age estimation and document-based age verification compliant with jurisdictional requirements.
Mobile and web SDK compatible with all modern smartphones and tablets, supporting camera-based biometric checks.
Integrates with client databases and fraud networks; supports secure API and webhook connections for identity and transaction data.
Average verification time around 1-4 seconds on average; enables instant approval or flags suspicious accounts for manual review.
High accuracy in detecting forged or altered documents using AI and database cross-checking.
Real-time alerts and notifications for fraudulent activity, multi-accounting, and suspicious behavior.
Industry-standard encryption TLS 1.2/1.3 for data transmission; compliant with GDPR and security best practices.
Full audit trail of verification events and decision logs stored securely for compliance and legal purposes.
Real-time data collection for KYC/AML monitoring, fraud detection, and player behavior analytics.
Automated compliance checks incorporating KYC/AML, anti-fraud, and responsible gaming rule enforcement.
First automated responsible gaming solution with deposit limits, session time tracking, behavioral analysis, and self-exclusion tools.
Session time and betting frequency tracking to identify risky playing patterns and comply with responsible gaming mandates.
Automated spend limit enforcement and alerts integrated into player management systems.
Behavioral scoring and dynamic risk profiling based on deposits, bets, wins, and other betting patterns.
HTTPS/REST API, WebSocket, and SDKs for mobile and web platform integration.
Fully cloud-based platform with secure cloud data storage and processing.
Provides dashboards and alerts remotely accessible for fraud and compliance monitoring.
Built-in monitoring for SDK integration health and API operation status.
Designed for mobile deployments via SDK compliant with iOS and Android platforms.
GDPR, AML Directive compliance, UK Gambling Commission regulations, European Gaming and Betting Association (EGBA) associate member.
Offers onboarding and integration support including SDK implementation guidance and API setup.
Provides training webinars, tutorials, and dedicated support for operators on compliance workflows and system usage.
Comprehensive online technical documentation available including API references, integration guides, and compliance best practices.
24/7 monitoring capabilities through platform dashboards; support availability varies by client tier.
