ThingMagic is the RFID product line of JADAK, a Novanta company, specializing in high-performance, customizable RFID solutions including UHF, HF, and LF embedded modules and finished readers primarily serving healthcare, industrial, and supply chain markets with deep engineering and regulatory expertise.
Player tracking hardware manufacturers - RFID systems including UHF/RAIN, HF, and LF RFID embedded modules and finished readers, barcode scanners; also manufacturer of secure access handheld RFID and barcode scanners.
https://www.jadaktech.com
[email protected], +1-315-433-1200 (JADAK main contact)
+1-315-433-1200 (general technical support line for JADAK)
[email protected] (general inquiries for RFID readers and modules)
Available with certified technicians and engineering support globally including North America, APAC, and EMEA regions.
Remote support tools include online self-help resources, video calls, and in-person consultations.
North America (Syracuse, New York headquarters), Asia Pacific (Suzhou, China), and other global sales/technical locations.
Not explicitly stated, likely standard industry response times supported by engineering-driven approach.
English, support teams located in US, China, and Europe suggest multilingual support coverage.
Available for on-site support in key regions including North America and Asia Pacific.
Founded in 2000 as JADAK; ThingMagic RFID line dates from before acquisition by JADAK in 2017.
JADAK LLC, a business unit of Novanta Corporation, owns ThingMagic.
United States
ThingMagic originally developed as a Trimble division with a focus on UHF RFID technology; acquired by JADAK in 2017 to complement JADAK's HF and LF RFID product lines. JADAK itself founded in 2000 and specialized in detection and analysis solutions.
Facilities include headquarters in Syracuse, New York, and locations in Suzhou, China, with sales and service internationally across APAC, EMEA, and Americas.
JADAK is ISO 9001 and ISO 13485 registered.
Compliance with FCC (US), ETSI (EU), MIC (Japan), SRRC (China), MCITT (India) radio regulations for RFID hardware.
United States, European Union, Japan, China, India
ISO 9001 and ISO 13485
Independent regulatory and EMC compliance testing partners engaged (details not publicly enumerated).
Participates in RAIN RFID Alliance events; presence at technology and industry trade shows.
Recognized globally as a leading provider of high-performance RFID modules and readers with strong engineering collaboration approach.
Positive feedback on engineering support and reliability of ThingMagic RFID products in healthcare and industrial sectors.
Independent evaluations highlight ThingMagic IZAR and M7 series for power efficiency, read rates, and small form factors.
Scalability, broad frequency support, robust regulatory compliance, and engineering customization drive operational efficiency.
High, supported by JADAK’s engineer-to-engineer collaboration model and remote/field support infrastructure.
ThingMagic products use Mercury API for software integration, supporting ease of software portability and configuration.
Customers report improved operational efficiencies and reduced manual errors with ThingMagic RFID solutions.
Frequently recommended for OEMs needing flexible, reliable, and scalable RFID modules and finished readers.
Used in healthcare supply chain management, smart medical cabinets, asset tracking, and secure access control deployments.
Complies with global radio frequency licensing norms including regional adjustments for channel use and power limits.
Supported through rugged hardware and network interface options; specifics per integration.
Low power consumption modules designed for embedded systems; power output adjustable up to +31.5 dBm.
High reliability and uptime expected given industrial-grade design and lifecycle support.
RFID modules and readers for player tracking via UHF and HF tags.
RFID HF, LF, and UHF card readers with barcode scanning capabilities.
Supported via Mercury API for software integration and device management.
SkyeSecurity clone/tamper protection enabled in RFID modules.
Uses advanced UHF RAIN, HF, and LF RFID technologies; read distances over 12 meters; supports Gen2V2 and a broad range of tag protocols.
Encryption with DES, 3DES, AES, MIFARE, and CryptoRF supported in module firmware.
Implemented via software integration with Mercury API capabilities.
RFID reader modules, finished readers, handheld scanners integrating UHF, HF, and LF RFID for asset and player tracking.
Supported via Ethernet and USB interfaces with real-time data streaming capability.
Compatible with HF and LF RFID loyalty cards; customizable integration.
Model examples include ThingMagic IZAR (4-port UHF reader), M7E series modules, Flexpoint handheld readers; read ranges up to 12+ meters.
Supports HF and LF RFID access control card technologies.
Strong inventory tracking capabilities with customizable RFID reader modules and antennas tailored to environmental needs.
RFID reader compatibility with employee badges for secure access.
Supports LF (125-134 kHz), HF (13.56 MHz), UHF (860-960 MHz) frequency bands.
Supported via UHF RAIN RFID system architectures with real-time data interfaces.
Low power consumption; modules adjustable up to +31.5 dBm RF output power.
Ethernet, USB, serial, Bluetooth (via adapter), RAIN Communication Interface (RCI).
Supported indirectly through network interfaces and APIs.
Enabled through web interfaces for status, diagnostics, firmware upgrade, and test reading.
Built-in diagnostic tests, firmware upgrade capability via web interface.
Compact modules and handheld readers designed for mobile and embedded use cases.
Suitable for indoor and some outdoor applications given rugged temperature and shock tolerances.
FCC, ETSI, MIC, SRRC, MCITT radio compliance; ISO 9001, ISO 13485 quality systems.
Provides engineering design support including environment assessment and custom antenna/system design.
Offered through engineering collaboration and customer support teams.
Comprehensive product datasheets, user guides, and integration guides available online.
Spare parts and modules available through JADAK sales and global distributors.
Standard warranty terms align with Novanta corporate policies, details available on request.
