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    Turboo Euro Technology

    Brief description of the company

    Turboo Euro Technology Co., Ltd. is a high-tech enterprise specializing in turnstile gates and facial recognition products since 2006. It is among the top 3 manufacturers of automatic barrier turnstile gates in China with a strong focus on access control, biometric attendance, and security hardware. The company has over 250 employees, 50+ R&D staff, and holds more than 150 patents. Their products are widely used in various sectors across more than 200 countries including the USA, Europe, Japan, and Southeast Asia.

    What equipment does the company manufacture?

    Access control hardware manufacturers - turnstiles, flap barrier gates, speed gates; biometric authentication device manufacturers - facial recognition terminals and attendance systems, fingerprint scanners; player tracking hardware manufacturers - RFID card readers integrated with turnstiles.

    What is the official website of the equipment manufacturer?

    https://www.turbooeuro.com

    Where can I find customer support contacts?

    86-0755-89587999 (working hours), 86-0755-112233 (non-working hours), +86-13923893565; contact email through website inquiry forms; sales contact: Mrs. Grace (via phone and email)

    What is the technical support phone number?

    86-0755-89587999 available during working hours; additional hotline +86-13923893565

    Are there separate contacts for different equipment types?

    Separate contacts for turnstile and biometric product inquiries available via website and sales manager contacts

    Where can I find field service support?

    Field service available globally through more than 40 agents and regional offices facilitating on-site consultation and maintenance across Southeast Asia, Europe, Middle East, USA, and other territories

    Is there remote technical support available?

    Remote technical support provided via online channels including emails, video calls, and phone support ensuring life-time technology assistance

    Are there regional service centers?

    Multiple offices in key Chinese cities including Shenzhen (headquarters), Beijing, Shanghai, Guangzhou, Chongqing, Tianjin, Wuhan, Changsha, Nanchang, Chengdu; agent network abroad covering over 100 countries

    In which languages is support provided?

    English, Chinese (other languages likely but unconfirmed)

    Are there on-site service technicians?

    Available in major markets supported by local agents and offices for fast response and maintenance services

    What are the support operating hours?

    07:30 to 24:00 Beijing time for primary contact numbers

    When was the equipment manufacturer established?

    Founded in 2006

    In which country is the company headquartered?

    China

    What is the company's manufacturing history?

    Founded in 2006, Turboo Euro has grown into a leading manufacturer of security turnstiles and biometric access hardware with steady innovation highlighted by 150+ patents, an in-house R&D team, and multiple product releases each year including COVID-19 related sanitary solutions

    Are there manufacturing facilities in multiple countries?

    Factories and production bases in Shenzhen with global offices and agent network supporting international manufacturing and distribution

    What certifications does the manufacturer hold?

    CE, RoHS, FCC, ISO9001

    Which regulatory bodies approve the equipment?

    CE, FCC

    In which jurisdictions is the equipment certified?

    Europe, United States, China

    Are there quality management certifications (ISO, etc.)?

    ISO9001

    Does the company participate in gaming trade shows?

    IFSEC Dubai, ISC West Las Vegas, exhibitions in Essen Germany, Seoul Korea, Dubai UAE, Orlando USA, and other global venues

    What is the market reputation and track record?

    Recognized as one of China’s top 3 turnstile manufacturers; reputable product quality adopted internationally including airports, stadiums, government projects, and transportation stations

    What advantages do operators highlight?

    Customizable design, strong R&D, energy efficiency, ADA compliant, high durability with 5000 units monthly production capacity, rapid pedestrian flow control, integration with biometric systems

    How do customers rate build quality?

    High-grade materials used including 304/316 stainless steel, powder-coated steel; robust design for indoor and outdoor use in harsh environments

    How user-friendly is the equipment according to customers?

    User-friendly interfaces with touch screen facial recognition terminals and fast biometric verification

    Are there published case studies of successful deployments?

    Used by Samsung, Assa Abloy, New Delhi Airport, Israel government, entire bus stations in Malaysia, and international stadium in Singapore

    What cooling and power requirements are needed?

    Power consumption approx. 100W for turnstile units

    What network connectivity options are supported?

    Communication protocols including Dry Contact, RS485, TCP/IP

    What screen sizes and types are offered?

    Face recognition attendance machines available in 5 to 8 inch displays (e.g., 7 inch GC2145 sensor, 8 inch 1920x1080 resolution)

    Are touch screen interfaces included?

    Capacitive touch screens used in biometric attendance machines

    Are there ADA compliance features?

    Products designed with ADA compliance for barrier-free access

    What connectivity options are available (WiFi, Ethernet)?

    Ethernet (TCP/IP), RS485, Dry Contact

    What display technologies are used?

    LCD display panels (for facial recognition terminals)

    Do machines include player tracking systems?

    RFID card readers integrated into turnstiles for player tracking applications

    Is barcode/QR code scanning supported?

    Supported in QR code turnstile models with scanning capabilities

    Are there integrated card readers?

    RFID readers compatible with access control systems and biometric verification

    Are biometric verification devices available?

    Facial recognition systems, fingerprint scanners

    Is facial recognition technology included?

    Advanced facial recognition terminals with infrared night vision and temperature detection

    Are there fingerprint scanning solutions?

    Fingerprint scanner turnstile models and biometric time attendance machines

    What database integration capabilities exist?

    Connectivity supporting backend integration via TCP/IP and RS485 protocols

    Is real-time identity verification supported?

    Real-time facial recognition with infrared live detection and temperature measurement

    Is RFID tracking technology available?

    RFID card reader systems integrated with turnstiles; read range typical of access control RFID standards

    Is biometric access control available?

    Facial recognition and fingerprint biometric access terminals integrated with turnstiles

    What player tracking system hardware is available?

    RFID card readers integrated in turnstiles for access and player tracking

    Is real-time gaming data collection supported?

    Supported via network communication protocols including TCP/IP and RS485 for data transmission

    What RFID reader systems are offered?

    RFID turnstile models with card readers compatible with standard access control cards; pass width 550-900mm; throughput ~35 persons/minute

    What range of RFID frequencies are supported?

    Standard RFID frequency bands in access control (likely 125 kHz or 13.56 MHz)

    What are the power consumption requirements?

    Approx. 100W power consumption for turnstile units

    Are environmentally ruggedized options available?

    Outdoor models available with waterproof and weather-resistant designs

    What operating temperature ranges are supported?

    -20°C to 70°C for turnstile hardware

    Is modular design and expandability included?

    Modular design allowing integration of biometric modules and card readers

    What communication protocols are supported?

    Dry Contact, RS485, TCP/IP Ethernet

    Is cloud connectivity available?

    Face recognition attendance terminals support cloud storage and remote management

    Are there remote monitoring capabilities?

    Supported via networked systems for real-time access control monitoring

    What diagnostic and maintenance features exist?

    Built-in diagnostics available in facial recognition and turnstile control systems

    Are there indoor/outdoor variants available?

    Both indoor and outdoor variants available

    What regulatory compliance certifications exist?

    CE, FCC, RoHS, ISO9001

    Are installation and setup services provided?

    Installation and setup services offered through local agents and regional offices

    What training programs are available for operators?

    Training programs available for equipment operation and maintenance via sales partners

    Is technical documentation comprehensive?

    Comprehensive technical documentation including user manuals, installation guides, and SDKs

    Are spare parts readily available?

    Spare parts stocked and supplied through global agent network

    What warranty terms are offered?

    One-year standard warranty on major products including turnstiles and biometric devices

    What maintenance contracts are available?

    Maintenance contracts available via local agents and service partners

    Is 24/7 monitoring and support included?

    24/7 monitoring and technical support provided through global dealer network

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