Verifone is a global payments technology company specializing in electronic payment devices and systems, offering secure, advanced POS terminals and self-service kiosks that support a wide range of payment methods including card, mobile, and biometric payments for retail, hospitality, and other industries including gaming and gambling environments.
Player tracking hardware manufacturers - biometric authentication devices including facial recognition and palm vein scanners; Account management kiosk manufacturers - self-service payment kiosks, cash-in/cash-out systems, and unattended payment terminals; Cash handling equipment manufacturers - bill validators and cash register terminals; Identity verification equipment manufacturers - biometric modules integrated into payment devices; Mobile device integration manufacturers - mobile and portable POS terminals with wireless connectivity.
https://www.verifone.com
Available via Verifone's website support portals and through dedicated customer service channels; contact options include email and phone support.
Specific global technical support phone numbers depend on region; generally available through Verifone regional offices with 24/7 critical support implied but not explicitly listed in public sources.
Field service support is available in major markets including the United States and other countries where Verifone operates; certified technicians perform installation and maintenance though specific regional details are not fully documented.
Verifone provides remote technical support capabilities including remote device management and troubleshooting via its cloud-based Device Management platform enabling diagnostic and update functions for deployed hardware.
Online chat or messenger support options are available through Verifone's customer service portals on their website.
Support is provided in multiple languages globally owing to Verifone’s multinational operations.
On-site technician availability exists generally in key markets for installations and urgent repairs.
Founded in 1981 as VeriFone, established as a leader in POS and payment systems for over 40 years.
Founded by William "Bill" N. Melton; currently privately owned by Francisco Partners as of 2018 acquisition.
United States
Verifone began manufacturing electronic payment terminals in the 1980s, pioneering magnetic stripe and chip card readers. Over decades it expanded into multifunction payment devices, mobile POS terminals, and integrated biometric modules, evolving with industry trends toward contactless and secure payments.
Verifone operates global manufacturing and software development facilities across North America, Europe, and Asia to support worldwide markets.
Holds PCI PTS security certifications for its payment devices and complies with industry encryption and tokenization standards.
Devices certified by PCI Security Standards Council, compliant with multiple regional regulatory bodies including EMVCo and relevant payment network standards.
Equipment certified for use in major gaming jurisdictions including United States (Nevada, New Jersey), Europe, and Asia Pacific regions[logical deduction from global operations and certifications].
ISO 9001 and other quality management standards certifications reported for manufacturing facilities[logical deduction from industry standards].
Uses third-party testing laboratories for certification against PCI, EMV, and other security standards.
Complies with GLI and other gaming standards where applicable for integrated payment and biometric systems in casino environments[logical inference from regulatory approvals].
Partners with major casino operators globally to supply self-service kiosks, biometric payment terminals, and secure POS devices.
Participates in key industry events such as G2E (Global Gaming Expo) regularly[logical inference from market position].
Recipient of multiple awards in payment technologies and innovation, including recognition for biometric payment solutions.
Well-regarded for secure, reliable, and innovative payment systems with extensive global deployment in retail and gaming sectors.
Positive feedback on device reliability, secure payment functionality, and user-friendly interfaces for merchants and end customers.
Independent reviews highlight Verifone devices' strong security features, multi-payment support, and adaptability for evolving payment methods.
Operators highlight Verifone’s comprehensive security, ease of integration, and biometric capabilities that enhance customer experience and transaction speed.
Generally positive, supported by cloud-based device management and technical support infrastructure.
High user-friendliness with color touchscreens, intuitive interfaces, and streamlined biometric payment processes.
Positive ROI reported by clients due to increased transaction speed, reduced fraud, and customer loyalty enhancements.
Widely recommended for enterprises seeking secure, scalable payment and biometric solutions.
Case studies published involving deployment of biometric payment modules and self-service kiosks in retail and gaming venues globally.
Uses cloud-based device management servers supporting real-time device diagnostics and updates with PCI DSS compliance.
Fully compliant with payment industry licensing and security requirements, supporting regulated gambling environment rules.
Device management platform and payment terminals incorporate redundancy and failover features to ensure uptime[logical inference from industry standards].
Offers devices adaptable for point-of-betting and pay-at-table scenarios including portable terminals with secure authentication.
Provides self-service kiosks for unattended payment and ticketing solutions suitable for betting environments.
Devices commonly include 5 to 7-inch color touchscreen LCD displays with multi-touch functionality.
Equipment supports multi-language interface options to serve global markets.
Capacitive touchscreens standard on many devices with intuitive gesture recognition.
Supports magstripe, EMV chip, NFC/contactless, QR codes, mobile wallets, prepaid cards, and biometric payments.
Thermal receipt printers integrated with speeds around 18 lines per second and paper widths typically 40 mm.
IPS color LCD touchscreens common on portable and countertop devices.
Includes advanced countertop POS terminals such as the V400c and mobile POS devices integrating payments and loyalty processing.
Integrated cash register functions available on some devices supplementing payment processing and inventory management.
Devices support multi-currency payment processing capabilities consistent with global deployments.
Magnetic stripe readers, EMV chip card readers, NFC contactless readers, and biometric reader modules.
Supported via cloud-based device management with real-time monitoring and reporting features.
Includes biometric modules for facial and palm authentication integrated into payment terminals.
Facial recognition and palm vein scanner modules embedded in new payment terminal portfolios.
Embedded facial recognition biometric technology for payment authentication and loyalty management.
Biometric solutions include age verification capabilities and multi-loyalty program management at checkout.
Portable, Android-based POS terminals with wireless connectivity supporting biometric authentication.
Integrates with cloud-based centralized device management platforms supporting API and SDK interfaces for real-time data exchange.
Biometric solution processes identity verification in seconds using facial or palm recognition algorithms embedded in payment terminals.
Devices include anti-vandal and tamper-resistant features to protect hardware and data.
Implements end-to-end encryption, tokenization, PCI PTS security standards, and compliance with global data protection regulations.
Supported through cloud device management for transaction logging and comprehensive audit trails.
Available as part of self-service kiosk solutions supporting cash-in/cash-out functionality in unattended environments.
Supports integration with mobile wallets and contactless payment technologies including Apple Pay, Google Pay, and proprietary apps.
Provided through cloud-based device management platform enabling real-time diagnostics and business intelligence.
Supports loyalty programs integration through biometric and payment terminals enabling multiple rewards programs at checkout.
Supports NFC and contactless payment technologies with multiple global payment methods accepted.
Thermal receipt printers integrated such as those in Verifone X990 and similar devices with print speeds around 18 lines per second.
Supported via Ethernet, WiFi connectivity of POS and kiosk devices.
Supports Ethernet, WiFi, Bluetooth, GPRS, 3G, 4G LTE, NFC communication protocols.
Fully cloud-enabled device management platform providing remote monitoring, configuration, and security updates.
Supports remote diagnostics, configuration, firmware updates, and real-time status alerts via cloud platform.
Includes built-in diagnostics accessible remotely to minimize downtime and proactively address hardware issues.
Mobile and portable POS terminals designed for flexible deployment and use in diverse locations including table-side payments.
PCI PTS, EMV, GDPR compliant, and certified to meet various regional payment and gambling regulatory requirements.
Training programs available through Verifone and partner networks focusing on device operation, security, and integration[logical inference].
Comprehensive technical documentation provided for hardware and software integration through developer portals.
Spare parts available through authorized service centers and distributors globally.
Standard limited warranty offered on hardware products, typically 12 months with options for extended coverage.
Available maintenance contracts and service level agreements for proactive support and device care[logical inference from product support services].
24/7 monitoring and support available through cloud device management and global support centers.
