Verifone Inc. is a global leader in providing advanced payment solutions and hardware, specializing in secure, scalable payments ecosystems with over 40 years of experience, offering a wide portfolio of devices including countertop and mobile payment terminals for diverse industries including retail and unattended environments such as gambling and kiosks.
Player tracking hardware manufacturers - RFID card readers, biometric authentication devices; Account management kiosk manufacturers - self-service terminals, cash-in/cash-out machines, unattended payment kiosks; Identity verification equipment manufacturers - ID scanners, facial recognition systems, biometric verification devices; Access control hardware manufacturers - proximity readers; Player rewards terminal manufacturers - voucher printers; Cash handling equipment manufacturers - bill validators, coin mechanisms; Mobile device integration manufacturers - tablet mounts, smartphone payment devices.
https://www.verifone.com/en/us
Verifone customer service phone number 1-800-837-4366; email [email protected]; corporate offices at 88 West Plumeria Drive, San Jose, California and 1400 Broadway, New York City, USA.
1-800-837-4366, providing technical support via phone with expert assistance.
[email protected] for technical issues and support inquiries.
Field service support available in major US locations including California and New York with certified technicians.
Remote device management with remote diagnostics and updates through Verifone’s estate management solution.
California (San Jose), New York City (NYC), UK offices in Uxbridge and Harlington for regulatory and customer assistance.
Email inquiries responded within 24 to 48 hours based on customer feedback for support response.
English primarily, with local support teams in UK and US.
Available in US regional hubs especially California and New York, covering major commercial centers.
Founded in 1981, Verifone has over 40 years’ operational history in payment solutions development.
Originally founded by Judd Kessler, currently publicly traded company with global ownership structure.
United States.
Verifone began with electronic payment transaction solutions evolving into a broad payment ecosystem provider with modular device manufacturing focusing on secure payment hardware for retail, unattended, and integrated commerce environments.
Manufacturing and development facilities in the United States, with regional offices and compliance centers in the United Kingdom and other global locations.
PCI 6.x and PCI 7 compliant devices, UKCA Mark, EMV Level 1 and 2, Payment Card Industry certifications, TUV Rheinland UKEX certifications for explosion-safe device models.
EMVCo, PCI Security Standards Council, UKCA regulatory bodies, TUV Rheinland UK for equipment type approvals.
United States, United Kingdom, European Union jurisdictions with CE and UKCA marking, and certifications covering global markets.
ISO certification status not explicitly documented but adherence to PCI and EMV compliance indicates strict quality controls and industry standard management systems.
Testing and certification performed by TUV Rheinland UK Ltd., and other accredited testing bodies for EMV, PCI, and safety standards.
PCI 6.x and 7 compliant, EMV Level 1/2 approved, NFC payment standards compliant supporting secure contactless transactions.
Partnerships with multiple casino operators and retail environments worldwide through integrated payment solutions and loyalty programs, notably through alliances such as with Modisoft for casino loyalty integration.
Active participation in major industry trade shows such as NRF Retail’s Big Show, G2E, and other fintech and retail technology exhibitions.
Verifone is recognized globally as a reliable and innovative provider of payment hardware and software solutions with a strong market presence in unattended and retail payment sectors.
Known for robust performance, ease of integration and high security, customer reviews highlight Verifone’s user-friendly interfaces and dependable transaction processing.
Independent reviews confirm the Verifone P400 and UX700 series as top-tier POS terminals with competitive design, security, and multimedia capabilities.
High security standards including end-to-end encryption, multi-payment method support (contactless, magstripe, EMV), modular and customizable hardware solutions, and strong remote device management features.
Minimal reported issues; some isolated reports relate to occasional software integration complexities in older product generations.
Generally positive with prompt technical and field support services.
Intuitive touch interfaces with capacitive touchscreens and user-friendly navigation reported, supporting multiple languages and accessibility options.
Efficient and reliable devices reported to contribute positively to operator ROI through reduced downtime and enhanced transaction speed.
Recommended for retailers and casino operators needing secure, scalable payment and self-service solutions with strong compliance and technical support.
Deployment in unattended vending, retail self-checkout, and casino loyalty systems with Modisoft integration cited as successful case examples.
Biometric-enabled terminals with fingerprint scanning and facial recognition designed for secure identity verification in gaming kiosks and unattended payment systems.
Fully compliant with global payment security standards and regional regulatory requirements including KYC/AML frameworks for identity verification in gaming environments.
Standard commercial electrical requirements; specific power consumption details available per model, e.g., Verifone X990 uses 5V DC, 2A power input via USB-C.
Hardware customizable with third-party app support for casino loyalty, transaction management, and biometric verification modules.
High reliability designed for 24/7 unattended environments; specific SLAs vary by contract and region.
UX700 and UX300 series provide unattended self-service terminals supporting NFC/contactless and card payments for betting and vending environments.
Range from 3.5 inches HVGA touchscreen (P400) to 5.5 inches capacitive color touchscreens (X990), featuring Corning Gorilla Glass.
Multi-language support including English and localized languages for global deployment.
Capacitive touchscreens with multi-touch capabilities, LED backlighting, and enhanced durability.
Supports magstripe, EMV chip, contactless NFC, mobile wallets including Apple Pay, Google Pay, and QR code scanning.
Accessibility-oriented interface design on newer models with high-contrast screens and intuitive navigation; specific ADA compliance certifications not specified.
Integrated thermal receipt printers with speeds around 25 lines per second and 40mm paper roll width (e.g., X990).
Supports third-party applications through Verifone Merchant Marketplace, facilitating integration with custom loyalty or gaming software.
Color LCD and capacitive touchscreens with Corning Gorilla Glass for durability and visual clarity.
Verifone RFID reader systems and biometric authentication integrated in terminals support player identification and tracking functions in casinos and retail environments.
Mobile payment solutions and compact, portable devices like the Verifone X990 facilitate mobile live gaming transaction capabilities.
Verifone P400, V400c, and UX700 series POS terminals widely used, supporting all major payment types and third-party app integration.
Triple track magstripe, EMV Level 1 & 2 smart card readers, NFC contactless readers complying with ISO 14443 A & B standards.
Supported via integrated payment terminals connected to cloud or local payment networks.
Face recognition 3D camera, fingerprint scanners, and ID verification capabilities integrated into biometric terminals like X990 series.
Capacitive fingerprint scanners, facial recognition 3D camera modules embedded in devices such as Verifone X990.
Identity verification using embedded biometric and facial recognition technologies; document scanning through integrated ID reader cameras.
Integrated in advanced terminals including Verifone X990, leveraging 3D cameras for secure identity verification.
Capacitive fingerprint scanners supporting secure biometric authentication.
Supports casino and regulatory age verification through biometric identity checks and document verification workflows.
Portable payment devices with biometric verification such as Verifone X990 combining fingerprint and facial recognition.
Integration with client databases for loyalty and identity verification via secure APIs and cloud services.
Fast processing of biometric and document verification data enabling real-time identity confirmation in unattended and retail environments.
Tamper-evident labels and secure design features to prevent unauthorized device access and alteration.
Modular hardware capable of integration with surveillance systems for security compliance and monitoring in kiosks and unattended terminals.
RFID technology with compliant read ranges supporting casino player tracking and inventory applications.
Security alert systems integrated into hardware management for tampering and device faults.
Biometric fingerprint and facial recognition systems integrated in access-controlled terminals for secure user authentication.
End-to-end encryption, tokenization, PCI 6.x and 7 compliant cryptographic security protocols embedded in all payment and biometric devices.
Comprehensive logging and audit trail capabilities available through remote management solutions for compliance and security.
Full integration with mobile wallets including Apple Pay, Google Pay, and custom QR code payment options on Verifone devices.
RFID card readers and biometric devices embedded in terminals supporting casino player tracking programs.
Supported via cloud connectivity, Ethernet, Wi-Fi and 4G LTE capable devices in payment terminal portfolio, enabling real-time transaction and player data collection.
Compliance monitoring through encrypted payment processing, audit trails, biometric identity verification, and remote diagnostics.
Integrated into Verifone terminals via partnerships for loyalty program management.
RFID card readers embedded within terminals supporting ISO standards for casino and retail applications.
NFC contactless payment compliant with ISO 14443 A & B, supporting mobile wallets and EMV contactless cards.
Support for proximity cards and smart card access embedded in terminals.
Integrated thermal printers supporting standard receipt paper, providing 25 lines per second print speed.
Thermal printing with 40mm paper roll compatibility on devices like Verifone X990.
Verifone kiosks and player reward terminals include secure voucher printing with anti-fraud features.
Portable payment terminals with integrated printers available such as the Verifone X990.
Network-capable printing managed through Ethernet and Wi-Fi enabled devices.
Devices operate on standard 100-240VAC input or 5V DC power supplies, with models like X990 requiring 2A output power.
Ethernet, Wi-Fi (dual-band), Bluetooth 4.2 BLE, 4G LTE cellular, USB Type C interfaces for data and power.
Cloud-enabled remote device management and transaction reporting through Verifone’s cloud services platform.
Real-time remote monitoring and diagnostics supported via Verifone estate management solution.
Integrated diagnostic and maintenance tools accessible remotely to reduce downtime.
Portable and battery-powered devices like Verifone X990 designed for mobile deployment including temporary gaming and payment setups.
Devices designed mainly for indoor use; rugged kiosk series suitable for sheltered outdoor unattended environments.
PCI 6.x and 7, EMV L1/L2, UKCA, TUV Rheinland UKEX, CE marking for EU compliance.
Installation and setup offered through authorized service partners and Verifone technical support teams.
Training programs for operators provided, including online resources and in-person training through Verifone support channels.
Comprehensive technical manuals and installation guides provided, including detailed certifications and regulatory compliance documents.
Spare parts available through distribution network and authorized service centers.
Standard manufacturer warranties apply; details vary by product and region.
Financing and leasing options available through Verifone and partner financial institutions.
Maintenance contracts and service level agreements available for enterprise customers.
24/7 support availability for critical issues based on service agreements.
