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Brief description of the company

Vivonet Inc is a provider of cloud-based technology solutions primarily focused on the hospitality industry, offering point-of-sale (POS), kiosk, kitchen systems, payment processing, labor scheduling, and food and labor cost management software solutions deployed at over 4,000 locations across Canada and the United States.

What equipment does the company manufacture?

Account management kiosk manufacturers - self-service terminals and consumer self-ordering iPad applications; Cash handling equipment manufacturers - payment processing systems integrated with POS; Mobile device integration manufacturers - tablet-based POS and kiosks.

What is the official website of the equipment manufacturer?

https://www.vivonet.com

Where can I find customer support contacts?

866.512.2033, support accessible via Vivonet website

When was the equipment manufacturer established?

Founded in 2000

Who are the founders and current owners?

Co-founded by Ryan Volberg, who has served as President and CEO since inception; company acquired by Infor in 2018.

In which country is the company headquartered?

Canada

What is the company's manufacturing history?

Vivonet began as a cloud-based hospitality technology provider focusing on software for POS, kitchen, kiosk, and operational management. Over two decades, the company developed specialized SaaS products and was notable for creating a web-based POS category.

What is the market reputation and track record?

Vivonet maintains a strong reputation in hospitality technology for innovative cloud POS solutions and has strategic relationships with major hospitality and foodservice companies.

What advantages do operators highlight?

Streamlined cloud POS solutions with integrated kiosk ordering and payment; scalable to multiple restaurant formats; enhanced business intelligence enabled through data analytics.

How user-friendly is the equipment according to customers?

Vivonet’s products, such as the Halo POS terminals and Vivonet Kiosk iPad app, emphasize ease of use and quick consumer order/payment processes.

Are there published case studies of successful deployments?

Deployment at over 4,000 locations including customers like Sodexo, Delaware North, Booster Juice, Burger 21, Pita Pit, Texas Chicken & Burgers.

What network connectivity options are supported?

Cloud-based connectivity enabling real-time transaction processing and reporting.

What screen sizes and types are offered?

iPad-based kiosks for consumer self-ordering.

Are touch screen interfaces included?

Touch screen interfaces via iPad application for self-ordering kiosks.

What payment methods do terminals accept?

Accepts all major credit cards; integrated payment processing.

What connectivity options are available (WiFi, Ethernet)?

Wi-Fi and Ethernet for cloud connectivity.

What POS terminal models are available for casinos?

Vivonet’s Halo POS terminals designed for hospitality environments.

Is real-time transaction reporting available?

Real-time transaction processing and reporting through cloud-based platforms.

What database integration capabilities exist?

Enterprise management system integrates POS, kiosk, kitchen, labor scheduling, and cost management data into one platform.

Is cloud connectivity available?

Cloud-based platform providing POS, kiosk integration, and data analytics with security measures.