Brief description of the company
Leading manufacturer of player tracking card readers for slot machines and casino systems, supplying custom and standard magnetic stripe and RFID solutions to global gaming markets.
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What equipment does the company manufacture?
Player tracking hardware manufacturers - magnetic stripe card readers, RFID card readers, player identification systems for slot machines, hybrid mag stripe/RFID readers (XS Cash™, XS RFID Plus, XS RFID Light).
What is the official website of the equipment manufacturer?
https://www.xstechnology.net
Where can I find customer support contacts?
[email protected], Toll Free: (866) 666-5524, Las Vegas: (702) 666-8920.
What is the technical support phone number?
(866) 666-5524, (702) 666-8920.
What is the email for technical issues?
In which country is the company headquartered?
United States.
What is the company's manufacturing history?
XS Technology became an industry leader in the design and manufacture of player tracking card readers, serving major gaming manufacturers and casinos globally.
Has the equipment passed third-party testing?
Equipment evaluated by Gaming Laboratories International (GLI).
Which gaming standards are complied with?
GLI evaluated.
Are there partnerships with major casino operators?
Player tracking technology deployed in over a million slot machines worldwide, including casinos in Las Vegas and Macau.
What is the market reputation and track record?
Regarded as the most trusted name in player tracking card readers with strong emphasis on reliability, security, and ease of integration.
What feedback do customers provide about the equipment?
Noted for unmatched security, reliability, and customer service, favored by system developers and engineers.
What advantages do operators highlight?
Security, reliability, “casino tough” build, seamless integration with existing systems, and strong customer service.
How user-friendly is the equipment according to customers?
Designed for plug-and-play compatibility, backward card insertion, and robust usability in casino environments.
Is ticket-in/ticket-out functionality supported?
XS Cash™ system enables cashless play and eliminates paper tickets via RFID/mag-stripe hybrid reader.
Do machines include player tracking systems?
Integrated player tracking systems supporting both legacy mag-stripe and modern RFID player cards.
Are there integrated card readers?
Magnetic stripe and RFID card reader integration for player tracking in slot machines.
Is RFID tracking technology available?
Embedded chip enables RFID tracking for player activity, payout, and security.
What encryption and security protocols are supported?
Multiple layers of encryption in RFID cards for XS Cash™ system.
Is audit trail functionality included?
Audit trails and accurate player activity tracking can be added to cards.
What player tracking system hardware is available?
Mag stripe and RFID card readers, hybrid mag-stripe/RFID devices, “casino tough” for extended operation.
Is real-time gaming data collection supported?
Real-time player activity, session tracking, player stats can be recorded to card.
Are there session time tracking devices?
Session and player interaction data can be tracked and stored on card.
Are player loyalty cards manufactured?
Player loyalty card hardware manufacturing and RFID integration.
What RFID reader systems are offered?
XS RFID Plus, XS RFID Light models, high read accuracy, backward/forward compatibility.
Are there access control card systems?
RFID and mag-stripe card systems usable for secure access control and slot machine operation.
What communication protocols are supported?
USB, RS-232, TTL/ASCII, Bit/Strobe.
Is technical documentation comprehensive?
Technical white sheets with specifications, demo programs, drivers, and dimensioning PDFs available for download.