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Brief description of the company

Zebra Technologies is a global leader in embedded technology solutions for various industries including gaming, providing hardware and software to optimize customer service, operational efficiency, and player engagement within casinos and integrated resorts.

What equipment does the company manufacture?

Player tracking hardware manufacturers - RFID tracking technology; Account management kiosk manufacturers - Interactive modular kiosks with touchscreen interfaces and biometric facial recognition; Identity verification equipment manufacturers - Facial recognition systems, barcode and QR code scanners; Access control hardware manufacturers - Secure device storage and access management cabinets with digital locks; Player rewards terminal manufacturers - Barcode scanning and loyalty card encoding via RFID-enabled card printers; Cash handling equipment manufacturers - Barcode scanning integrated in cashless payment systems; Surveillance integration hardware manufacturers - OEM embedded scanning solutions for gaming environments; Mobile device integration manufacturers - Modular Android kiosks supporting mobile payment integration and device management; Networking infrastructure manufacturers - Cloud-based portal and remote configuration tools for management; Biometric authentication device manufacturers - Facial recognition, encrypted barcode authentication systems.

What is the official website of the equipment manufacturer?

https://www.zebra.com

Where can I find customer support contacts?

[email protected] (for EMEA), general contact and support via website contact forms

Is there remote technical support available?

Zebra provides remote device management and configuration via Zebra DNA platform and cloud-based portal for kiosks and access management systems.

When was the equipment manufacturer established?

Founded in 1969, Zebra Technologies has evolved into a leader in tracking and computing technologies over more than 50 years.

Who are the founders and current owners?

Founded by Ed Kaplan and Gerald Oppel; currently a publicly traded company under NASDAQ symbol ZBRA.

In which country is the company headquartered?

United States

What is the company's manufacturing history?

Zebra began with marking and printing technologies and expanded into comprehensive tracking and embedded solutions, including RFID and barcode scanning technologies widely used in gaming and other sectors.

Are there manufacturing facilities in multiple countries?

Yes, Zebra operates global manufacturing and service facilities supporting worldwide markets.

In which jurisdictions is the equipment certified?

Certificates for gaming-related technologies likely include jurisdictions such as Nevada given their active market involvement.

Which gaming standards are complied with?

Collaborates with OEMs to embed compliant scanning and RFID technologies for gaming equipment.

Are there partnerships with major casino operators?

Long-term partner in player tracking and engagement technology; exclusive player tracking provider for East-West Shrine Bowl using RFID technology.

Does the company participate in gaming trade shows?

Participates in major gaming and technology trade events showcasing embedded scanning and kiosk solutions.

What is the market reputation and track record?

Known for reliable, scalable and future-proof embedded technologies that enhance player experience and operational efficiency at casinos.

What feedback do customers provide about the equipment?

Positive feedback for reliability of embedded scanning modules and biometric kiosks in gaming environments.

What advantages do operators highlight?

Enhanced operational efficiency, seamless omni-channel player engagement, lower total cost of ownership, and future-proof upgradeability.

How do customers rate build quality?

High durability and industrial-grade components for casino and gaming usage.

How user-friendly is the equipment according to customers?

Designed for ease of use with intuitive interfaces, fast scanning and biometric authentication.

How do they evaluate return on investment?

Investment in Zebra’s embedded technologies has shown improved revenue per player and operational cost reductions.

Do customers recommend this manufacturer?

Recommended for integration into gaming and hospitality equipment seeking reliable scanning, RFID and biometric technologies.

Are there published case studies of successful deployments?

East-West Shrine Bowl RFID player tracking deployment; self-service betting kiosks developed with partners using Zebra OEM scan engines and biometric cameras.

Do servers meet specific licensing requirements?

Supports compliance with gaming regulatory frameworks through secure identification and tracking.

What network connectivity options are supported?

Supports Wi-Fi, Ethernet, and cloud connectivity for remote device management and data reporting.

Are there dedicated gaming server configurations?

OEM embedded scanning solutions customized for slot, table and betting kiosks in casinos.

What types of betting terminals are manufactured?

Self-service betting kiosks with biometric facial recognition and barcode scanning.

Are self-service betting kiosks available?

Modular Android-based kiosks with 15" and 22" screens, antimicrobial screen protectors, NFC readers, ticket printers and facial recognition cameras.

What screen sizes and types are offered?

15-inch and 22-inch touchscreen displays available for kiosks.

Are touch screen interfaces included?

Capacitive touchscreen interfaces with antimicrobial protection.

What payment methods do terminals accept?

Supports mobile payments, NFC, and barcode couponing.

Is ticket-in/ticket-out functionality supported?

OEM scanning modules support ticket-in/ticket-out (TITO) barcode scanning.

Are there ADA compliance features?

Kiosk designs comply with accessibility regulations with modular mounting options.

What connectivity options are available (WiFi, Ethernet)?

Wi-Fi, Ethernet, Bluetooth.

Do terminals include built-in printers?

Ticket printers and voucher printing integrated in kiosks.

What display technologies are used?

LCD touchscreens with antimicrobial glass options.

Do machines include player tracking systems?

RFID player tracking system used in sports and gaming for real-time location analytics and player behavior data.

Are specialized gaming cameras available?

Biometric facial recognition cameras integrated into kiosks.

What POS terminal models are available for casinos?

Zebra offers mobile POS solutions compatible with their mobile computers and printers.

What receipt printing options are included?

Barcode and receipt printing with thermal printers.

Is barcode/QR code scanning supported?

Advanced 1D and 2D barcode scanning technologies with mobile phone decoding capabilities.

Are there integrated card readers?

NFC and RFID card readers embedded in kiosks.

Is real-time transaction reporting available?

Real-time transaction and player tracking data reporting through cloud connectivity.

What ID scanning equipment is manufactured?

Barcode and QR barcode scanners, facial recognition cameras for identity verification.

Are biometric verification devices available?

Facial recognition biometric systems integrated with encrypted barcode authentications.

Is facial recognition technology included?

Integrated facial recognition in kiosks and device access management.

Is age verification functionality built-in?

Used in regulated betting kiosks with integrated identity verification to comply with age restrictions.

Are there mobile verification devices?

Mobile Android devices with biometric authentication supported by Zebra Identity Guardian software.

What database integration capabilities exist?

Cloud-based portals and Zebra DNA platform for seamless integration of identity and player data.

Is real-time identity verification supported?

Real-time verification using encrypted barcodes and facial biometrics.

What anti-tampering devices are available?

Access management cabinets with digital locks, alarms for unauthorized access or lack of device logon.

Are surveillance integration capabilities included?

Support for embedded barcode scanning modules integrated with surveillance for player tracking.

Is RFID tracking technology available?

High-performance RFID tags and readers for real-time location tracking of players and assets in gaming environments.

Are there counterfeit detection systems?

Barcode scanning with error reduction for misread barcodes; coin sorting handled by CTcoin Zebra models.

What alarm and notification systems exist?

Alarm and alert systems integrated in device access cabinets upon unauthorized access or timeout.

Is biometric access control available?

Facial recognition and barcode-based multifactor authentication for device access control.

What encryption and security protocols are supported?

Encrypted barcode authentication and secure cloud management features.

Is audit trail functionality included?

Digital logs of device access, usage, and security events through access management portals.

Is coin handling equipment manufactured?

The Zebra series by CTcoin includes tabletop high-accuracy coin counting and sorting machines with counterfeit rejection.

Are there mobile payment integration devices?

Supports mobile payment systems integrated into kiosks and scanning solutions.

What player tracking system hardware is available?

RFID tag-based player tracking systems for real-time performance metrics.

Is real-time gaming data collection supported?

Real-time data collection enabled via RFID and barcode scanning with cloud connectivity.

What compliance monitoring equipment exists?

Technologies supporting compliance via identity verification and audit trails.

Is player behavior analysis hardware included?

Real-time location and performance data collection using RFID tracking technology.

What RFID chip and card options are available?

RFID loyalty and player cards printed and encoded with Zebra RFID card printers.

Are player loyalty cards manufactured?

Custom branded RFID-enabled loyalty cards printing with encoding options.

What RFID reader systems are offered?

OEM embedded RFID readers with reading ranges suitable for player tracking on casino floors.

Is contactless payment card support included?

NFC-enabled terminals supporting contactless payments.

Are there access control card systems?

RFID and NFC access cards compatible with device access and player tracking systems.

What card encoding and printing equipment exists?

RFID card printers capable of encoding and printing personalized loyalty and access cards.

Is inventory tracking RFID hardware available?

RFID hardware and software solutions for inventory and asset tracking.

Is real-time location tracking available?

Accurate real-time location tracking for players and assets with RFID technology.

Are thermal ticket printers available?

Thermal ticket printers integrated in betting kiosks and player terminals.

Is voucher printing equipment manufactured?

Voucher printers integrated in kiosks with security features.

What barcode printing capabilities exist?

Barcode printing in multiple formats supported by Zebra printers.

Are there portable printing devices?

Mobile printers compatible with Zebra mobile computing devices.

Is network printing functionality included?

Network-enabled printing via Ethernet and Wi-Fi protocols.

Is modular design and expandability included?

Zebra kiosks feature modular design with Z-Flex connectors for adding peripherals as needed.

What communication protocols are supported?

Wi-Fi, Ethernet, Bluetooth, cloud-based secure communication.

Is cloud connectivity available?

Cloud connectivity with secure management, configuration, and monitoring via Zebra DNA platform.

Are there remote monitoring capabilities?

Remote device monitoring, configuration, and alerting through cloud portal and mobile device management.

What diagnostic and maintenance features exist?

Built-in diagnostics within Zebra DNA tools for quick troubleshooting and maintenance.

Is equipment suitable for mobile deployments?

Modular kiosks and mobile handhelds support flexible deployment in casino floors and retail environments.

Are there indoor/outdoor variants available?

Primarily indoor use for kiosks and gaming hardware; ruggedized mobile devices available for mobile use.

Are installation and setup services provided?

Zebra offers partner network integration and deployment support for kiosk systems and embedded hardware.

What training programs are available for operators?

Training available through Zebra partner network for kiosk operation and device management.

Is technical documentation comprehensive?

Comprehensive technical documentation for hardware and SDKs available from Zebra.

Are spare parts readily available?

Supplier-managed spare parts inventory with authorized service centers.

What warranty terms are offered?

Standard limited warranty covering manufacture defects; extended warranty via Zebra OneCare available.

Are trade-in programs offered for upgrades?

Program details typically handled via partners.

What maintenance contracts are available?

Zebra OneCare provides maintenance, repair, and accidental damage coverage plans.

Is 24/7 monitoring and support included?

Remote monitoring and alerts available; direct 24/7 support depends on service contracts and regions.