What is the official website of the payment service?
The official website for BNP Paribas Norway is https://www.bnpparibas.no/en/
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Where can I find the customer support contacts?
Customer support contacts are available on the "Contact us" section of the official BNP Paribas Norway website.
What is the hotline phone number?
No specific hotline phone number for payment service found; typically provided on the official contact page.
Is there a toll-free support number?
Industry standard is providing toll-free numbers; specific toll-free number for BNP Paribas Norway payment service not verified.
What is the email address for technical support?
No verified technical support email specific to payment services found; usually listed under customer support on the official site.
Are there separate emails for different types of inquiries?
Typically, banks separate emails for queries such as technical support, billing, and general inquiries; no BNP Paribas Norway specific detail available.
Where can I find the online chat support?
Online chat support is commonly available on the official BNP Paribas Norway website under help or contact sections.
Does the chat support work 24/7?
Banks often provide chat support during business hours; 24/7 availability is rare unless explicitly stated.
Is there support through messengers (Telegram, WhatsApp)?
Generally, support through traditional messengers like WhatsApp or Telegram is uncommon for banking services.
What are the support working hours?
Support is generally available during business days from about 8 AM to 6 PM local time.
Does support work on weekends and holidays?
Weekend and holiday support is limited or unavailable for most banking payment services unless specified.
Are there regional offices for in-person visits?
BNP Paribas Norway offers regional offices for in-person banking and service visits.
Where are the physical offices located?
Specific office location details are available on BNP Paribas Norway’s official website.
Can I schedule a personal meeting?
Personal meetings are usually available by appointment with BNP Paribas Norway representatives.
Are there representatives in different countries?
BNP Paribas is a global bank with representatives and branches across many countries including Norway.
In which languages is support available?
Support is commonly available in Norwegian and English.
How quickly does support respond to requests?
Typical response times for emails range from several hours to one business day; phone responses are immediate or within minutes.
Is there a priority system for VIP clients?
VIP clients generally receive priority customer support with dedicated relationship managers.
Can I request a callback?
Callback services are commonly available upon request for customer convenience.
When was the payment service founded?
BNP Paribas as a bank was founded in 2000 following mergers; the Norway branch established later as part of international expansion.
Who is the founder and owner of the service?
BNP Paribas is owned by BNP Paribas Group, a major French international banking group.
In which country is the company registered?
The Norway branch of BNP Paribas is registered in Norway with legal jurisdiction there.
What is the development history of the payment service?
BNP Paribas has evolved payment services including integration of digital wallets, instant payments, biometric cards, and European Payment Initiative collaborations.
Have there been major updates or rebranding?
BNP Paribas has launched new payment technologies such as biometric cards and Tap to Pay on iPhone; also evolving branding aligned with digital innovation.
Who sits on the company's board of directors?
The BNP Paribas Group board of directors includes top executives and independent members; Norway branch reports to group management.
Are there investors or partners in the service?
BNP Paribas is publicly traded with multiple institutional investors and strategic partners in fintech and payment sectors.
Does the company participate in stock trading?
Yes, BNP Paribas is publicly traded on Euronext Paris stock exchange.
What is the company's market capitalization?
BNP Paribas Group market capitalization is tens of billions of euros; Norway branch is a part of the consolidated group.
Are there subsidiary companies or branches?
Yes, BNP Paribas has multiple subsidiaries and branches, including BNP Paribas Norway.
What licenses does the payment service have?
BNP Paribas Norway operates under banking licenses regulated by the Norwegian Financial Supervisory Authority and EU Payment Services Directive.
In which jurisdictions does the service operate officially?
BNP Paribas operates officially across Norway and the broader EU/EEA regions.
Are there licenses for cryptocurrency operations?
No verified information on cryptocurrency-specific licenses for BNP Paribas Norway.
Does the service comply with AML/KYC requirements?
Fully compliant with anti-money laundering and know-your-customer regulations as required by Norwegian and EU laws.
Are there security certificates (PCI DSS, etc.)?
BNP Paribas complies with industry standard security certifications, including PCI DSS for payment card security.
Has the service undergone security audits?
Regular security audits are conducted as part of compliance and risk management.
Is there insurance for client funds?
Client funds are protected under Norwegian deposit guarantee schemes and bank insurance policies.
Which international standards does it comply with?
BNP Paribas complies with PSD2, GDPR, PCI DSS, and other relevant international financial and data security standards.
Have there been any regulatory fines or violations?
No publicly known recent regulatory fines specific to BNP Paribas Norway payment services.
Where can I find real reviews about the service?
User reviews can be found on bank review sites, financial forums, and Trustpilot.
What are the main user complaints?
Common issues include transaction delays, customer service response times, and occasional interface usability concerns.
What do users most often praise the service for?
Users praise security, professional service, and digital payment innovations.
Are there issues with fund withdrawals?
No widespread withdrawal issues reported.
Is the interface convenient according to users?
Interface convenience receives mixed but mostly positive feedback.
Are clients satisfied with transaction speed?
Transaction speed is generally rated positively, especially for SEPA and instant payments.
Do users recommend this service?
Many users recommend BNP Paribas Norway for business and personal banking needs.
How do experts assess the service's reliability?
Experts regard BNP Paribas as a reliable and established bank with strong compliance and innovation focus.
Are there industry awards and recognitions?
BNP Paribas has received various industry awards related to innovation and sustainability.
Does the service participate in payment system rankings?
The bank participates in industry rankings but no specific Norway payment service rankings found.
Are there recommendations from financial regulators?
Regulators support BNP Paribas adherence to regulations and oversight standards.
What reputation does the service have among partners?
The service has a positive reputation for partnership and collaboration in banking and fintech.
How do they evaluate solution innovation?
Solution innovation is highly rated, notably in biometric card technology and instant payments.
Are there quality service certificates?
Quality management certifications align with industry best practices.
Does the company participate in industry conferences?
BNP Paribas participates regularly in financial and fintech industry conferences.
How does the service position itself in the market?
The service positions as a technologically advanced, secure, and customer-centric financial institution.
Which fiat currencies does the service support?
Supports major fiat currencies used in Norway and Europe including NOK, EUR, USD.
Are cryptocurrencies supported? Which ones specifically?
No verified support for cryptocurrencies in BNP Paribas Norway payment services.
Is there a proprietary cryptocurrency or token?
No proprietary cryptocurrency or token.
Can currencies be converted within the service?
Currency conversion available for major currencies within accounts.
What exchange rates are used for conversion?
Exchange rates are based on interbank rates with a margin applied by the bank.
How often are exchange rates updated?
Exchange rates update regularly during business hours.
Are stablecoins supported?
Stablecoins are not supported.
Can exotic currencies be handled?
Generally, no support for exotic currencies; mainly major global currencies.
Are there currency restrictions in different countries?
Certain geographic restrictions apply based on regulatory and compliance requirements.
What types of transfers does the service support?
Supports SEPA transfers, SWIFT, domestic bank transfers, card payments, and instant payments.
Can transfers be made between service users?
Peer-to-peer transfers within the bank are supported.
Are transfers to bank cards supported?
Transfers to bank cards are supported per card network rules.
Can money be transferred to bank accounts?
Transfers to external bank accounts are supported.
Is bill payment available?
Bill payment services are offered through online banking platforms.
Are recurring payments supported?
Recurring payment functionality is available.
Can automatic transfers be set up?
Automatic transfer scheduling can be configured online.
Is payment scheduling available?
Payment scheduling features exist for future-dated transfers.
Are group payments supported?
Group payments and payment splitting are generally supported in business banking.
Can payment links be created?
No specific verified information on payment link creation.
What are the minimum transaction amounts in the service?
Minimum amounts vary by transaction type, no specific figures found.
What are the maximum amounts that can be transferred?
Maximum limits depend on account type and regulatory limits.
Are there daily limits on operations?
Daily transaction limits apply per account and regulatory requirements.
What monthly and annual limits are in effect?
Monthly and annual transaction limits are enforced according to customer verification.
Can limits be increased? How?
Limits can often be increased following enhanced verification and bank approval.
Do limits differ for verified users?
Verified users generally enjoy higher transaction limits.
Are there restrictions for new accounts?
New accounts may have initial restrictions until full verification.
Do special limits apply in different countries?
Geographic specific limits depend on local regulations.
Can operations be temporarily blocked?
Operations can be temporarily blocked for security or compliance reasons.
Are there limits on the number of daily operations?
Limits on operation counts are common for fraud prevention.
What are the minimum amounts for account funding?
Minimum funding amounts depend on method; no exact figures found.
What methods of funding are supported?
Supported funding methods include bank transfer, card payments, and electronic payment channels.
Are there fees for funding?
Fees for funding may apply depending on payment method and currency.
What are the minimum funding amounts?
Minimum deposit levels vary by account and method.
How quickly are funds credited when funding?
Funds via bank transfer typically credit within 1-2 business days.
How can money be withdrawn from the system?
Withdrawals available by bank transfer, ATM withdrawal, and card-based methods.
Are there fees for fund withdrawal?
Withdrawal fees depend on method and currency; standard fees apply.
How long does withdrawal take?
Withdrawals typically take 1-3 business days depending on method.
What withdrawal limits are set?
Withdrawal limits depend on account type and verification status.
How quickly are funds credited when funding with a card?
Card funding is often instant or within a few hours.
How long does a bank transfer take?
Bank transfers take 1-2 business days on average.
How quickly do cryptocurrency transfers arrive?
Not applicable; cryptocurrencies not supported by BNP Paribas Norway.
Are transfers between users instant?
Internal transfers between BNP Paribas users are usually instant.
Are there delays when funding on weekends?
Weekend funding delays are common as banks process on business days.
Do holidays affect funding speed?
Holidays slow funding processing as banks are closed.
Can crediting be accelerated for a fee?
Express crediting sometimes available for additional fees.
What determines the speed of funding processing?
Funding speed depends on payment method, originating bank, and processing times.
Are there notifications about funding status?
Most services provide notifications for funding and transaction status.
What to do if funding takes too long?
Contact customer support; banks conduct investigations or trace delayed payments.
How quickly are withdrawal requests processed?
Withdrawal requests are processed within 1 business day typically.
How long does card withdrawal take?
Card withdrawal times vary; ATM withdrawals are instant, others 1-2 days.
How quickly do bank transfers arrive?
Bank transfers generally arrive within 1-2 business days.
Are cryptocurrency withdrawals instant?
Not applicable.
Are there withdrawal delays on weekends?
Yes, weekend withdrawal delays occur due to banking hours.
Do holidays affect withdrawal speed?
Holiday processing closures affect withdrawal timeliness.
Can withdrawal be accelerated for an additional fee?
Expedited withdrawals may be offered for a fee.
What determines withdrawal processing time?
Factors include verification, method used, bank processing cycles.
Are there notifications about withdrawal status?
Withdrawal status notifications are common and standard.
Can a withdrawal request be canceled?
Cancellation is possible if withdrawal is not yet processed.
How to register with the payment service?
Registration is online or branch-based providing required identification and contact data.
What data is needed to create an account?
Information such as name, address, date of birth, national ID, and contact details.
Can registration be done without email?
Email usually required; some banks allow phone-only registration but less common.
Is phone confirmation required during registration?
Phone confirmation or OTP is industry standard for verification.
Are there age restrictions for registration?
Minimum age is typically 18 years.
Can a corporate account be created?
Yes, corporate accounts are available with additional documentation.
Is it required to provide real data?
True identity verification is mandatory under KYC rules.
Are there country restrictions for registration?
Registration restricted to residents or legally registered businesses in permitted jurisdictions.
How long does account activation take?
Activation typically takes several hours to a few business days.
What verification levels exist?
Multiple verification levels from basic (ID) to enhanced (address, income, business documents).
What documents are required for basic verification?
Government-issued photo ID, proof of identity.
Are documents needed for full verification?
Yes, proof of address, income, or corporate documents for business accounts.
Are digital copies of documents accepted?
Yes, digital document uploads are standard.
How long does the verification procedure take?
Usually 1-3 business days depending on complexity.
Can the service be used without verification?
Limited use possible; full access requires verification.
What restrictions apply to unverified users?
Limits on transaction size, access to features, and withdrawal capabilities.
Is address confirmation required?
Address proof is required for enhanced compliance.
Is a selfie with documents required?
Sometimes selfie verification is part of enhanced security checks.
How often do documents need to be updated?
Documents may need updating every 1-3 years or upon request.
What encryption technologies does the service use?
Uses TLS/SSL for data transmission and AES encryption for stored data.
Is two-factor authentication supported?
2FA available through apps or SMS for enhanced security.
Are there SMS confirmations for operations?
SMS OTPs are commonly used for transaction confirmations.
Is biometric authentication supported?
Biometric cards and app-based biometrics are supported.
Is blockchain technology used?
Blockchain not broadly used in BNP Paribas Norway payment services.
Is there a multi-level security system?
Yes, layered security with authentication, encryption, monitoring.
How is user personal data protected?
Strict data privacy following GDPR and Norwegian data protection laws.
Is cold storage used for cryptocurrencies?
Not applicable.
Is there DDoS attack protection?
The bank infrastructure includes DDoS protection measures.
Are regular security audits conducted?
Regular security audits and penetration tests are standard.
What anti-phishing protection measures are provided?
Security awareness, email verification, and transaction monitoring.
Is there a suspicious activity detection system?
Yes, real-time fraud and suspicious activity detection systems are in place.
How does the service combat money laundering?
Comprehensive AML frameworks with reporting and transaction monitoring.
Is there blocking of suspicious accounts?
Suspicious accounts are promptly blocked pending investigation.
What to do when fraud is detected?
Report immediately to support; bank initiates investigation and protective measures.
How to report suspicious activity?
Via customer support channels or dedicated fraud reporting.
Is there compensation for damage from fraudsters?
Compensation policies exist depending on liability and verification of fraud.
What user rights exist for disputed transactions?
Users can dispute transactions under PSD2 and local consumer protection laws.
How to dispute account blocking?
Contact customer support and provide necessary identification; escalation if needed.
Is there insurance against cyber attacks?
The bank holds cybersecurity insurance policies as part of risk management.
What fees does the service charge for transfers?
Transfer fees vary for domestic and international payments per tariff.
Are there fees for account funding?
Funding fees depend on method; often fee-free for domestic transfers.
Are fees charged for fund withdrawal?
Withdrawal fees depend on channel and currency used.
Are there fees for currency conversion?
Currency exchange fees apply according to bank tariff.
Are there fees for account inactivity?
Some accounts may have inactivity fees after prolonged dormancy.
Are there account maintenance fees?
Account maintenance fees vary by account type.
Are fees charged for operation cancellation?
Cancellations may incur administrative fees depending on timing.
Are there fees for expedited operations?
Expedited payments may involve added fees.
Are there hidden fees?
BNP Paribas adheres to transparency with fees disclosed upfront.
How are fees calculated for large amounts?
Large transactions may have tiered or negotiated fee structures.
Are there different tariff plans in the service?
Different pricing plans exist for retail, business, and premium clients.
What advantages does VIP status provide?
VIP clients get fee discounts, priority support, and exclusive services.
How to get preferential conditions?
Preferential terms available through premium account upgrades or client negotiations.
Are there free operations per month?
Some free transfers and operations included based on account type.
Are there discounts for active users?
Volume discounts or loyalty incentives may apply.
Are there corporate tariffs?
Corporate accounts have specific tariff structures.
Can individual conditions be obtained?
Customized terms may be available on request.
Do promotional codes work for fee reduction?
Promotional codes are uncommon but sometimes offered in campaigns.
Are there cashback programs?
Cashback rewards typically linked to credit card usage.
Are there discounts for transaction volumes?
Volume-based discounts may be negotiated.
Is there an official mobile application?
Yes, BNP Paribas offers an official mobile banking app.
On which platforms is the application available?
Available on iOS and Android.
What functions are available in the mobile application?
Account management, transfers, card controls, notifications, payments.
Does functionality differ from the web version?
Generally similar, optimized for mobile experience.
Is Touch ID/Face ID supported?
The app supports biometric authentication where device allows.
Can the application work offline?
Offline functionality is limited; mainly requires internet connection.
Are there push notifications about operations?
Push notifications available for transactions and alerts.
Is dark theme supported?
Some BNP Paribas apps offer dark mode; varies by version.
How often is the mobile application updated?
Updates are regular, typically monthly or as needed.
Are there beta versions of the application?
Beta or preview versions occasionally released for testing.
Is the web interface of the service convenient?
Web platform usability is regarded as user-friendly.
Is responsive design supported?
Responsive design is standard for mobile accessibility.
In which languages is the interface available?
Interface available in Norwegian and English.
Is there a night mode for the website?
Night mode or dark theme availability varies.
Are hotkeys supported?
Hotkey support is limited in web banking platforms.
Can data be exported?
Export options are provided for statements and transaction history.
Is there an API for developers?
BNP Paribas offers APIs for fintech integrations under controlled conditions.
Is integration with other services supported?
Integration possible with third-party financial management tools.
How often is the web interface updated?
Updates occur regularly to improve features and security.
Are there virtual cards in the service?
Virtual cards are offered, especially for business customers.
Can disposable cards be created?
Disposable or single-use cards are part of virtual card offerings.
Is multi-currency account functionality supported?
Multi-currency accounts are supported for foreign exchange convenience.
Are there investment products?
BNP Paribas offers various investment products alongside banking.
Can interest be earned on balance?
Interest earning depends on account type; savings accounts offer interest.
Are there credit products?
Credit cards, loans, and overdraft facilities are available.
Is P2P trading supported?
P2P trading is not typical for BNP Paribas banking services.
Can cryptocurrencies be bought/sold?
No cryptocurrency exchange services in Norway branch.
Is there acquiring for business?
Merchant acquiring services for card payments are provided.
Are mass payouts supported?
Bulk payment capabilities exist for corporate clients.
Is there a loyalty program in the service?
Loyalty programs are often linked to credit card usage.
How are bonus points earned?
Bonus points typically earned through card and payment transactions.
Is there cashback for operations?
Cashback is offered mainly on credit card transactions.
Are there referral programs?
Referral incentives may be available seasonally.
What privileges do VIP clients have?
VIP clients receive exclusive financial products and enhanced support.
Are there seasonal promotions and offers?
Promotions occur periodically.
Can premium status be obtained?
Premium accounts provide enhanced services for qualifying clients.
Are there partner discounts?
Partner merchant discounts are common with credit card programs.
Are there corporate loyalty programs?
Corporate clients benefit from loyalty and service programs.
Does the service allow operations with online casinos?
Online casino transactions may be restricted or monitored.
Are there restrictions on gambling transactions?
Strict regulations apply to gambling-related payment operations.
Can accounts be blocked for casino play?
Accounts may be blocked for suspicious casino-related activities.
How does the service view gambling?
Gambling is subject to compliance rules and regulatory restrictions.
Are there special conditions for gambling?
Terms typically restrict or monitor gambling transactions closely.
Are casino transactions tracked?
Casino transactions are tracked for AML and compliance reasons.
Can operations with gambling sites be hidden?
Transaction privacy is limited by regulatory requirements.
Are there notifications about gambling expenses?
Notifications may be configured for spending alerts.
Are there special fees for gambling operations?
Fees may apply depending on transaction type and regulation.
Can limits be set on gambling?
Spending controls can be set to limit gambling expenses.
Is there a self-exclusion function?
Self-exclusion tools may be offered to support responsible behavior.
Can access to gambling sites be restricted?
Banks may block or restrict payments to gambling sites.
Is gambling expense control supported?
Expense controls and alerts are part of responsible banking tools.
Are there notifications about limit exceedance?
Customers receive alerts for exceeding preset limits.
Can operations with casinos be blocked?
Blocking options exist for transactions linked to casinos.
Is there gambling expense statistics?
Expense and transaction reports are available for tracking.
Is a "cooling-off period" supported?
Cooling-off periods align with responsible payment policies.
Can help be obtained for gambling addiction?
Referrals for gambling addiction support may be offered.
Is there partnership with player assistance organizations?
Banks collaborate with assistance organizations for problem gambling.
How to set up gambling expense notifications?
Notifications can be set via online banking or app settings.
Which online casinos accept this payment method?
No specific casino acceptance list available.
Are there exclusive partnerships with specific casinos?
No verified exclusive casino partnerships.
Do conditions differ when used in different casinos?
Conditions typically do not vary by casino.
Are there special bonuses for using this method in casinos?
No specific casino bonus reported.
Can the method be used for both deposits and withdrawals in casinos?
Usage for deposits mostly; withdrawals may be restricted.
Are there geographic restrictions for casino usage?
Geographic restrictions apply based on regional gambling laws.
How do casino operators typically process transactions from this method?
Transactions processed like standard card or bank transfers.
Are there typical processing times when used with casinos?
Processing times follow normal card or transfer timelines.
Do casinos usually charge additional fees for this method?
Casinos may charge fees; dependent on operator.
Are there any known compatibility issues with major casino platforms?
No known significant compatibility issues.