What is the official website of the payment service?
https://www.cattolica.it
https://www.cattolica.it
Customer support contacts are listed on the "Contacts" or "Assistance" sections of the official website homepage.
The main customer service phone number for Cattolica Assicurazioni is 800 232422.
800 232422 is the toll-free customer support number for Cattolica Assicurazioni, available from Italy.
The general contact email for technical assistance is [email protected].
Large insurance companies typically provide specialized email addresses for areas like claims, policy management, and technical support, which are listed on their website.
Online chat support is usually accessible via the official website in the "Customer Assistance" or "Contact Us" area if available.
Most insurance and payment platforms offer chat support during regular business hours; 24/7 chat is rarely available but may exist on some platforms.
Messenger support channels are commonly listed on the company’s contact or assistance page, if available. Not all providers support these platforms.
Standard customer service operates Monday to Friday, typically 9:00-18:00, with limited service on Saturdays or holidays.
Many companies offer reduced support hours during weekends and holidays. Emergency or claims support may be available at certain times.
Many insurance and financial service providers maintain regional offices for client visits, listed on their official website.
Office locations and addresses are commonly published on the official contact section; headquarters is in Verona, Italy.
Scheduling a personal meeting can usually be arranged by calling customer service or submitting a request via the contact form.
Major insurance companies may have international offices or representatives, typically detailed on their corporate "About Us" or "Global Presence" pages.
Support is generally available in Italian; for international customers, English may be offered for select services.
Response times range from instant (telephone/chat) to several business days (email/web form), depending on the query’s complexity.
Insurance companies may provide dedicated account managers or priority support lines for VIP and business clients.
A callback can typically be requested via online forms, customer service calls, or scheduling tools on the provider’s website.
Cattolica Assicurazioni was established in 1896.
The service was co-founded by a group of Catholic entrepreneurs; Cattolica Assicurazioni is now part of Generali Group.
Cattolica Assicurazioni is registered in Italy and operates under Italian jurisdiction.
Cattolica Assicurazioni has evolved from a Catholic mutual insurance association in 1896 to a leading Italian insurer, integrating with Generali Group in 2021.
In 2021, Cattolica merged into the Generali Group, marking a significant change and modernization of services and brand integration.
Board members for large Italian insurers like Cattolica are listed on the official website, usually including the CEO, president, and representatives from Generali.
Cattolica Assicurazioni is primarily owned by Generali Group and may have strategic partnerships with financial institutions and corporate clients.
Cattolica Assicurazioni was previously listed on Borsa Italiana but is now part of Generali Group’s trading structure since the merger.
Market capitalization is now consolidated under Generali Group, as Cattolica Assicurazioni is part of the conglomerate.
Subsidiaries and branches are listed on official company filings and may include specialized insurance and financial service entities within the group.
Cattolica Assicurazioni is licensed as an insurance provider by IVASS, the Italian financial supervisory authority.
Cattolica Assicurazioni offers services officially throughout Italy, with select international coverage under Generali Group.
Insurance companies in Italy do not typically operate or hold cryptocurrency licenses. No evidence of such licenses for Cattolica Assicurazioni.
Licensed insurance providers must comply with strong AML and KYC regulations, including client identity and transaction screening.
Payment-related operations for digital platforms follow PCI DSS, ISO/IEC 27001, and GDPR compliance standards.
Annual or periodic audits are standard for large insurance firms, covering financial, compliance, and IT security aspects.
Client funds are generally protected under Italian insurance law; policyholder protection may also be provided by industry guarantee funds.
Compliance covers ISO/IEC 27001, GDPR, Solvency II, and other European Union insurance regulatory standards.
Regulatory actions, if any, are documented in public IVASS records; firms strive for compliance, with occasional fines for procedural issues.
Reviews can be found on Trustpilot, Google Reviews, social media, and Italian consumer websites such as Altroconsumo.
Common complaints include claim processing delays, customer service availability, and clarity of policy terms and conditions.
Users praise ease of purchasing policies, competitive rates, and professional local agents and representatives.
Withdrawal or payout issues are rare; delays may occur in claim settlements or disbursements due to documentation requirements.
The web and mobile platforms are considered user-friendly, although some users prefer improvements for navigation and document uploads.
Transaction speed for claims and payments is generally rated as good, with occasional delays cited as a concern in reviews.
Most policyholders recommend Cattolica for insurance; payment service recommendations are less common but positive for traditional products.
Financial experts and regulators recognize Cattolica Assicurazioni as a stable, highly reliable insurer due to its strong track record.
Cattolica and Generali have received multiple Italian and European insurance industry awards for service, innovation, and growth.
Insurance and payment services participate in rankings published by industry associations and financial consumer groups.
Major insurers receive positive assessments from financial regulators if they maintain compliance and customer protection standards.
Cattolica is viewed as a trusted partner by banks, intermediaries, and merchants for its reliability and insurance expertise.
Solution innovation is recognized through awards and industry citations; digital transformation and automation are ongoing priorities.
Quality service certificates like ISO 9001 and others may apply, with details published on official filings and the corporate website.
Cattolica regularly participates in insurance and financial sector conferences, seminars, and exposition events.
Cattolica Assicurazioni positions itself as a leading Italian insurer focused on quality, trust, and customer-centric solutions.
Only euro (EUR) is supported, as Cattolica’s insurance and payments operate officially within Italy and the Eurozone.
There is no indication of cryptocurrency support for payments or claims in Cattolica Assicurazioni’s service.
The company does not offer a native cryptocurrency or token for payments or client rewards.
Currency conversion is not available; all payments, claims, and products are managed in euro (EUR).
As currency conversion is unsupported, no exchange rates apply to service operations.
Not applicable since only euro transactions are processed.
No support for stablecoins is offered by Cattolica Assicurazioni.
Payments and claims in non-euro currencies are not available.
Operations are limited to the euro, with geographic restrictions based on regulatory jurisdictions and partnerships.
Payment types include premium payments, claim disbursements, refunds, and internal transfers between client accounts.
Internal transfers are possible primarily for account adjustments, refunds, and commission settlements within the insurance group.
Transfers to bank cards are not a standard offering; payouts are usually made to bank accounts via SEPA transfer.
Claim payments and reimbursements can be transferred directly to a client’s bank account using standard bank wire (IBAN).
Bill payment is supported for insurance premiums, either by direct debit, bank transfer, or online card payment.
Recurring payment setup is available for premium payments, typically via monthly direct debit or standing order.
Automatic premium payments can be arranged via direct debit or other pre-authorized payment mandates.
Payment scheduling is available for premium due dates, renewals, and recurring charges via the client's account portal.
Group or collective premium payments are available for corporate, affinity groups, or multi-policy holders.
Payment links for online premium settlements may be provided through email or SMS for convenience and remote payments.
Minimum premium or claim transaction amounts are determined by policy type; typically, minimum premiums apply rather than transaction limits.
Maximum limits are set according to policy value, claim type, and regulatory constraints for insurance disbursements.
Daily transaction limits apply in compliance with anti-fraud and regulatory requirements, varying by payment method.
Limits for monthly and annual operations are defined by client profile, account type, and statutory regulations.
Limits may be increased upon request and after verification, subject to compliance and risk oversight for larger transactions.
Verified users may access higher transaction limits for premium payments or claim receipts compared to non-verified users.
New accounts may have temporary restrictions on payments, withdrawals, or policy activation to comply with onboarding KYC.
Cross-border payments are usually restricted; limits depend on partner banks and regulatory jurisdictions.
Temporary blocking of operations may be enforced for suspicious activity, compliance reviews, or client requests.
Transaction count limits may be applied to prevent misuse, fraud, or system overload.
Minimum funding amounts apply to premium payments and new policy purchases as specified in policy documents.
Funded via bank transfer, direct debit, credit/debit card payments online or at agent offices.
Fees may apply for card payments depending on provider; bank transfers and direct debits are typically fee-free for clients.
Minimum funding levels vary by insurance product and are disclosed in policy documentation.
Most payments are credited instantly if made by card; bank transfers may take one to two business days.
Withdrawals occur only as claim payments, refunds, or cancellations, credited to the client’s bank account.
Withdrawal of claim payments does not incur extra fees; refund or cancellation fees may apply if stated in policy.
Withdrawals for claim payments are subject to processing and bank transfer times, typically 2–5 business days.
Limits are determined by claim value, product type, regulatory guidelines, and client identity verification.
Card payments for premiums are usually processed and credited instantly.
Bank transfers may take 1–3 business days to be credited depending on processing and bank policies.
Not applicable as cryptocurrency payments are not supported.
Internal accounting adjustments may be instantaneous; user-to-user payment functions are not standard.
Weekend payments are credited on the next business day due to bank and clearing house schedules.
Public holidays may delay payment processing until the next available banking day.
Express payment processing is not typically offered; most insurance payments follow standard banking timelines.
Funding speed depends on payment method, bank processing time, and operational cut-off hours.
Clients receive notifications of successful funding, payment failures, and upcoming premium due dates via email or SMS.
If funding delays occur, clients should contact customer support with transaction details for investigation and resolution.
Withdrawal requests for claims are processed within standard timelines, usually 2-5 business days.
Not applicable; withdrawals are processed via bank transfer, not to cards.
Bank transfer claim payments are credited within 1–3 business days after approval.
Cryptocurrency withdrawals do not apply, as the service does not support crypto.
Yes, withdrawals initiated on weekends are processed the next business day.
Withdrawal processing is paused on holidays and resumes the next banking day.
The service does not offer express withdrawal options for claim payments.
Processing depends on internal review, bank schedules, and transaction nature.
Withdrawal status is provided to clients via email, SMS, or the client portal updates.
Withdrawal or claim requests may be canceled before processing by contacting customer service.
Registration is typically completed through the company website or at agent offices; requires filling out an application form.
Required information includes personal details, identification documents, tax code, and contact information.
Email is usually required for digital registration; in-person registration via agents may be possible without an email.
Phone confirmation may be required to complete registration and verify client identity or activate the account.
Insurance and payment services require users to be at least 18 years old in compliance with legal regulations.
Corporate accounts are available with business data submission and additional documentation.
Real, verifiable data is mandatory for financial services registration to comply with AML/KYC regulatory requirements.
Registration is generally restricted to residents or businesses located within the company’s licensed jurisdictions.
Account activation is usually completed within 1 to 5 business days, depending on documentation and verification.
Multiple verification tiers exist, such as basic (with ID) and enhanced (with supplementary documents).
Basic verification requires an identity document (passport, ID card) and tax code.
Full verification may require proof of address, income statements, and additional supporting documents.
Digital copies and scanned documents are accepted for online registration and verification.
Verification normally takes 1 to 5 business days, depending on the volume and completeness of submitted documents.
Limited access is available without full verification; transactions, claims, or policy activation may be restricted.
Unverified users face limitations on payment amounts, withdrawals, and access to certain product features.
Address confirmation is commonly required as part of full verification and for policy issuance.
Some registration processes require a selfie with documents for enhanced identity verification.
Document updates are required only when expiring; periodic reviews are requested for ongoing compliance.
Standard encryption protocols such as TLS/SSL are used for client data protection during transmissions.
Most financial platforms offer 2FA setup through apps or SMS for enhanced account protection.
SMS confirmation codes or notifications are standard for sensitive operations and payment authorizations.
Biometric login, such as fingerprint or facial recognition, may be available in mobile apps where supported.
Cattolica Assicurazioni does not utilize blockchain technology in its current payment or insurance operations.
Multi-layered security measures, including firewalls, encryption, and access controls, are standard for financial platforms.
Personal data is secured using GDPR-compliant storage, access management, and encrypted transmission practices.
Not applicable as cryptocurrencies are not supported.
The company employs DDoS detection and mitigation systems to protect its websites and online portals.
Regular audits of financial, IT, and compliance systems are performed annually or as required by law.
Anti-phishing training, secure access protocols, and warning systems help protect clients from fraudulent attempts.
Sophisticated fraud monitoring and detection systems are used to flag unusual account or transaction behavior.
AML programs include transaction screening, client verification, reporting suspicious activities, and compliance training.
Accounts under suspicion of fraud or illicit activity are blocked pending review according to compliance procedures.
Clients should contact customer service promptly; the company will initiate an investigation and offer guidance on recovery steps.
Suspicious activities may be reported via dedicated website forms, email, or by contacting customer service.
Damage compensation is evaluated case-by-case; insurance may cover certain losses, subject to policy terms.
Dispute procedures follow company policy; users can request a review, submit evidence, and appeal decisions.
Clients should contact support stating their case; formal disputes may require written communication and documentation.
Larger insurers may maintain cyber risk coverage for business continuity and client protection.
Transfers for insurance-related payments typically do not incur a fee; third-party payment methods may have associated costs.
Funding via bank transfer or direct debit is usually fee-free; card payments may incur minor fees.
No fees usually apply to claim withdrawals; refund or cancellation fees may be specified in product terms.
No currency conversion fees apply since only euro transactions are supported.
Account inactivity fees are uncommon and, if present, are detailed in account terms and conditions.
Account maintenance for insurance clients is typically free unless specific value-added services are subscribed.
Cancellation fees may apply to refunds or policy terminations as specified in the service agreement.
All fees must be disclosed transparently in the terms and conditions and pricing schedules.
Large transaction fees, if applicable, follow the published rates, regulatory limits, and may require prior approval.
Tariff plans depend on insurance products, client profiles, and group agreements; details are available on official documentation.
VIP clients or corporate partners may receive dedicated account management, priority service, and enhanced policy benefits.
Preferential rates are typically negotiated for high-volume clients, corporate accounts, or through loyalty and promotional programs.
Some policies offer free changes or payment options within usage limits; specifics are detailed in product documentation.
Discounts and loyalty benefits are available for active users, group policies, or through promotional campaigns.
Business clients can access corporate tariffs, group discounts, and tailored risk management products.
Individual custom agreements may be arranged upon negotiation for significant clients or unique insurance needs.
Promotions and referral codes are typically available for reducing fees or accessing additional services during campaigns.
Cashback or loyalty programs may exist for specific insurance products, with rewards applied to future premiums or policy upgrades.
Volume-based discounts are offered for large corporate clients, affinity groups, or high-value accounts.
An official Cattolica Assicurazioni mobile app is available for policy management and customer service.
The application is available on iOS and Android platforms.
Functions include policy management, claims notification, premium payments, access to support, and document uploads.
Mobile app offers similar core features to the web portal, with additional mobile-friendly navigation and notifications.
Biometric authentication, such as Touch ID and Face ID, is supported in compatible mobile apps for secure login.
Access to certain features and documents may be available offline; however, transactions and data updates require connectivity.
Push notifications for policy status, payments, claims, and support updates are standard.
Dark mode may be available in the mobile app based on user device and app version updates.
Updates for mobile apps occur regularly, driven by security patches, feature enhancements, and regulatory changes.
Beta testing is offered for new app features but is generally available to select users or through specific invitations.
The web interface prioritizes client usability, with intuitive navigation and access to essential policy and payment functions.
Responsive design ensures the website and portals are accessible on desktops, tablets, and mobile devices.
The primary interface language is Italian; English support may be available for international users.
A night or dark mode may be offered in the web interface for user comfort and readability.
Keyboard shortcuts are supported for accessibility and efficiency in some online platforms; availability varies.
Data export, such as policy documents and payment receipts, is offered in common formats like PDF or CSV.
APIs for business partners and integrations are available for select use cases and upon request.
Integration is offered with banks, payment platforms, and CRM systems for business clients and agents.
The web portal is updated periodically to ensure security, regulatory compliance, and new feature rollout.
Virtual card issuance is not standard; payments use traditional banking instruments.
Disposable card features are not provided; clients pay by bank account, card, or direct debit.
Multi-currency accounts are not available; the service operates solely in euro for insurance products.
Investment-linked insurance and savings products may be offered, as detailed in the company's product brochures.
Interest is not earned on insurance payment accounts; investment products may accrue returns based on market performance.
Insurance platforms may offer credit-related insurance, but direct lending is not a core service.
Peer-to-peer trading is not available; payments are restricted to policy-related operations.
Cryptocurrency purchase and sale are not supported.
Merchant acquiring is available for business insurance and payment acceptance solutions.
Mass payout services are generally available for corporate clients and group insurance settlements.
Loyalty and reward programs may be included in select insurance products or via partner programs.
Bonus points are earned through payment activity, policy renewal, or participation in promotional campaigns.
Cashback features may apply to select products, with rewards credited to future payments.
Referral programs reward clients for introducing new policyholders, often with discounts or bonuses.
VIP clients benefit from personalized support, enhanced coverage, and priority claims handling.
Seasonal promotions, campaign discounts, and special offers are advertised throughout the year.
Premium account status is attainable through loyalty, substantial policy value, or by invitation.
Discounts are available when purchasing products or services from partner companies.
Corporate loyalty programs support employee benefits, group insurance, and partner incentives.
Insurance platforms generally prohibit payments related to gambling and online casinos.
Payments to or from gambling operators are typically restricted or blocked in compliance with regulatory requirements.
Accounts used for gambling-related transactions may be frozen or closed for violating service terms.
The company enforces strict compliance with anti-gambling policies in line with Italian law and licensing regulations.
No special provisions for gambling-related operations exist; such transactions are generally not supported.
Monitoring and detection systems flag and restrict transactions associated with gambling and casinos.
Gambling-related transactions are detectable and reportable by compliance monitoring tools.
Notification systems may alert clients to blocked transactions related to gambling sites.
Fees for gambling transactions are not applicable as those operations are not supported.
Restrictions automatically apply; clients cannot set gambling limits on unsupported transactions.
Self-exclusion is standard for financial services directly involved in gambling but not applicable to insurance operations.
Account controls prevent payments to gambling sites through system rule enforcement.
Not applicable, as gambling-related payments are not permitted.
Alerts for exceeded payment limits are provided for regular transactions, not specifically for gambling.
System automatically blocks unauthorized transactions to casino operators.
No gambling expense statistics are available, as such payments are unsupported.
Insurance products provide cooling-off periods for policy cancellation, separate from gambling operations.
Insurance companies provide support resources for financial difficulties but not specialized gambling addiction help.
Partnerships with gambling support organizations are not typical for insurance service providers.
Gambling expense notification setup is not applicable due to operational restrictions.
Cattolica Assicurazioni payment methods are not supported at online casinos.
No casino partnerships exist for payment, as insurance companies do not facilitate gambling payments.
No terms apply, as service usage in casinos is prohibited.
No casino bonuses available for this payment method.
The payment service does not support deposits or withdrawals for casino operations.
All casino-related transactions are restricted through company-wide compliance policies.
Casino operators do not process Cattolica Assicurazioni related payments.
Not applicable, as transactions with casinos are unsupported.
No associated fees, as the payment method cannot be used in casinos.
Cattolica Assicurazioni is incompatible with casino platforms and gambling transactions.