What is the official website of the payment service?
The main official website for CraftCoin is https://craftcoin.net, which presents it as a next-generation blockchain cryptocurrency platform.
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Where can I find the customer support contacts?
Customer support contacts are generally found on the official website's "Contact Us" or support section for inquiries and assistance[general industry standard].
What is the hotline phone number?
No verified hotline phone number specific to CraftCoin is publicly available; typical cryptocurrency services provide email or ticket support instead.
Is there a toll-free support number?
There is no specific toll-free support number publicly listed for CraftCoin; many crypto projects typically do not offer phone support.
What is the email address for technical support?
No specific technical support email is publicly listed; technical support is generally handled via website contact forms or community platforms.
Are there separate emails for different types of inquiries?
Specialized departmental emails are not publicly disclosed for CraftCoin; standard practice is to centralize inquiries through a unified support channel.
Where can I find the online chat support?
Online chat support availability is not confirmed for CraftCoin; many similar services use website chatbots or community forum support.
Does the chat support work 24/7?
No verified information about 24/7 chat support for CraftCoin; industry best practice for such services is often limited or community-moderated support.
Is there support through messengers (Telegram, WhatsApp)?
CraftCoin's social presence includes Twitter and Facebook, but messenger support like Telegram or WhatsApp is not confirmed.
What are the support working hours?
CraftCoin support hours are not publicly specified; typically, blockchain projects provide asynchronous email or ticket support.
Does support work on weekends and holidays?
Weekend and holiday support is generally not guaranteed and depends on the project’s support team availability.
Are there regional offices for in-person visits?
CraftCoin does not publicly disclose any physical regional offices for in-person customer visits.
Where are the physical offices located?
No specific physical office addresses are publicly available for CraftCoin.
Can I schedule a personal meeting?
Personal meeting scheduling is not offered; communication is mainly digital via online platforms.
Are there representatives in different countries?
There is no detailed public information on international representatives of CraftCoin.
In which languages is support available?
Support language availability is not specified; English is the default assumed language for most global crypto projects.
How quickly does support respond to requests?
Typical response times in crypto services vary from several hours to a few days depending on inquiry volume and support channels.
Is there a priority system for VIP clients?
There is no publicly available information about VIP or priority customer support systems for CraftCoin.
Can I request a callback?
Callback service availability is not offered according to public information on CraftCoin.
When was the payment service founded?
CraftCoin was founded in July 2013 as the first gaming cryptocurrency for Minecraft servers.
Who is the founder and owner of the service?
CraftCoin was created by two Bitcointalk forum members known as Blindfolded and The_cayman.
In which country is the company registered?
The specific country of registration for CraftCoin’s operating entity is not publicly disclosed.
What is the development history of the payment service?
CraftCoin was originally built on Litecoin's Scrypt technology to serve as an in-game currency for Minecraft servers, launched in 2013. It ceased operations after exchange hacks but was revived in 2024 with updated blockchain parameters for faster and more stable transactions.
Have there been major updates or rebranding?
Major updates include a 2014 mandatory v1.2.0.0 update improving block times and difficulty adjustments; revival in 2024 marked a reactivation but no full rebranding reported.
Who sits on the company's board of directors?
There is no publicly available information regarding a formal board of directors for CraftCoin.
Are there investors or partners in the service?
Public information about investors or strategic partners is not available.
Does the company participate in stock trading?
CraftCoin is a cryptocurrency token and is not publicly traded as a company on stock exchanges.
What is the company's market capitalization?
As of mid-2025, CraftCoin's market capitalization is approximately $40,700 USD.
Are there subsidiary companies or branches?
There is no information on subsidiaries or branches associated with CraftCoin.
What licenses does the payment service have?
No specific regulatory licenses or authorizations are publicly documented for CraftCoin as a cryptocurrency project.
In which jurisdictions does the service operate officially?
CraftCoin operates globally, primarily as an online decentralized currency without formal jurisdictional registration details.
Are there licenses for cryptocurrency operations?
No verified specific cryptocurrency operation licenses are publicly available for CraftCoin.
Does the service comply with AML/KYC requirements?
No public details on AML/KYC compliance processes; typical crypto tokens depend on exchanges’ compliance.
Are there security certificates (PCI DSS, etc.)?
No specific security certifications are publicly mentioned.
Has the service undergone security audits?
No detailed security audit reports for CraftCoin are publicly available.
Is there insurance for client funds?
Client fund insurance is not reported; generally, decentralized crypto tokens do not have insured funds.
Which international standards does it comply with?
No explicit international standard compliance is detailed.
Have there been any regulatory fines or violations?
No public records of regulatory fines or violations exist for CraftCoin.
Where can I find real reviews about the service?
User reviews may be found on cryptocurrency forums such as Bitcointalk and cryptocurrency exchange user feedback sites.
What are the main user complaints?
Common complaints for cryptocurrencies generally include volatility, liquidity issues, and limited exchange availability.
What do users most often praise the service for?
Users praise CraftCoin for its pioneering role as an in-game currency designed specifically for Minecraft servers.
Are there issues with fund withdrawals?
Withdrawal issues depend on the exchanges listing CRC; no widespread complaints specific to CraftCoin withdrawals identified.
Is the interface convenient according to users?
Interface usability feedback is not specifically available; wallet and trading interfaces depend on third-party platforms.
Are clients satisfied with transaction speed?
CraftCoin has faster block times (1 minute) aiming to satisfy transaction speed expectations set in its design.
Do users recommend this service?
User recommendations are niche due to its gaming-focused use case and limited exchange presence.
How do experts assess the service's reliability?
Industry experts consider it a specialized gaming cryptocurrency with a stable blockchain design but limited mainstream adoption.
Are there industry awards and recognitions?
No public information on awards or formal industry recognition.
Does the service participate in payment system rankings?
CraftCoin is mainly tracked in cryptocurrency listings but is not ranked among major payment systems.
Are there recommendations from financial regulators?
There are no public financial regulator endorsements or recommendations.
What reputation does the service have among partners?
It is recognized primarily in niche gaming communities for its in-game currency purpose.
How do they evaluate solution innovation?
CraftCoin is credited with innovating the use of cryptocurrency as a portable game currency for Minecraft.
Are there quality service certificates?
No disclosed quality assurance certifications.
Does the company participate in industry conferences?
No public evidence of participation in major industry conferences.
How does the service position itself in the market?
It positions itself uniquely as a specialized blockchain currency for gaming ecosystems with fast, stable transactions.
Which fiat currencies does the service support?
Fiat currency support depends on exchanges and wallets; the token itself is cryptocurrency only.
Are cryptocurrencies supported? Which ones specifically?
CraftCoin is a cryptocurrency itself, built on Litecoin codebase; it is tradable against major cryptocurrencies on some exchanges.
Is there a proprietary cryptocurrency or token?
Yes, the native cryptocurrency token is CraftCoin (CRC).
Can currencies be converted within the service?
Currency conversion is managed on exchange platforms supporting CRC, not directly in the CraftCoin service.
What exchange rates are used for conversion?
Exchange rates are set by supply and demand on supported cryptocurrency exchanges.
How often are exchange rates updated?
Exchange rates update in real-time on trading platforms.
Are stablecoins supported?
Stablecoin support depends on the exchange used for trading CRC.
Can exotic currencies be handled?
Exotic currency support relies on external exchange platforms.
Are there currency restrictions in different countries?
Restrictions depend on local regulations applicable to cryptocurrency trading and usage.
What types of transfers does the service support?
CraftCoin supports blockchain-based transfers, mostly peer-to-peer on supported gaming servers and exchanges.
Can transfers be made between service users?
Yes, transfers are possible between CraftCoin holders.
Are transfers to bank cards supported?
Direct transfers to bank cards are typically not supported; conversions require exchange liquidation.
Can money be transferred to bank accounts?
Indirectly via cryptocurrency exchanges that support withdrawal to bank accounts.
Is bill payment available?
Not supported as a direct feature of CraftCoin.
Are recurring payments supported?
Not supported in the current platform implementation.
Can automatic transfers be set up?
No automated transfer scheduling is publicly documented.
Is payment scheduling available?
No public information on payment scheduling features.
Are group payments supported?
No specific group payment features are documented.
Can payment links be created?
No payment link generation feature is described for CraftCoin.
What are the minimum transaction amounts in the service?
Minimum transaction amounts depend on blockchain protocol and wallet settings.
What are the maximum amounts that can be transferred?
Maximum amounts are typically controlled by wallet limits and exchange policies.
Are there daily limits on operations?
Daily transaction limits depend on exchange or wallet providers, not the CraftCoin protocol.
What monthly and annual limits are in effect?
No public info on monthly or annual transaction limits.
Can limits be increased? How?
Limit increases are usually subject to exchange or wallet provider policies.
Do limits differ for verified users?
Verified users on exchanges may have higher transaction limits.
Are there restrictions for new accounts?
New account restrictions are imposed by exchanges, not directly by CraftCoin.
Do special limits apply in different countries?
Country-specific limits depend on local regulatory compliance imposed by exchanges.
Can operations be temporarily blocked?
Operations can be blocked due to suspicious activity or regulatory compliance requirements.
Are there limits on the number of daily operations?
Limits are set by exchanges or wallets, not the CraftCoin blockchain itself.
What are the minimum amounts for account funding?
Minimum deposit amounts vary by exchange or wallet.
What methods of funding are supported?
Funding is managed through cryptocurrency exchanges supporting CRC, usually via cryptocurrency deposits.
Are there fees for funding?
Funding fees depend on exchange or service provider policies.
What are the minimum funding amounts?
Minimum funding thresholds depend on the funding platform.
How quickly are funds credited when funding?
Credit times depend on exchange processing times and blockchain confirmations.
How can money be withdrawn from the system?
Money is withdrawn via exchanges converting CRC to fiat or other cryptocurrencies.
Are there fees for fund withdrawal?
Withdrawal fees depend on the exchange or wallet provider.
How long does withdrawal take?
Withdrawal time depends on the destination and platform, ranging from minutes to several business days.
What withdrawal limits are set?
Withdrawal limits are set by exchanges or wallet providers.
How quickly are funds credited when funding with a card?
Card funding credit times depend on exchange or payment gateway processing.
How long does a bank transfer take?
Bank transfers vary from 1 to 5 business days depending on the banking system.
How quickly do cryptocurrency transfers arrive?
Cryptocurrency blockchain transfers typically confirm within 1 to 10 minutes depending on network congestion.
Are transfers between users instant?
Internal transfers can be fast but depend on blockchain confirmation times.
Are there delays when funding on weekends?
Weekend processing delays may occur depending on exchange policies.
Do holidays affect funding speed?
Holidays can delay processing of fiat funding methods.
Can crediting be accelerated for a fee?
Some platforms offer express processing for additional fees.
What determines the speed of funding processing?
Factors include payment method, platform efficiency, and blockchain network congestion.
Are there notifications about funding status?
Most platforms provide notifications on funding status via email or app alerts.
What to do if funding takes too long?
Contact support of the exchange or wallet provider used for funding.
How quickly are withdrawal requests processed?
Withdrawal requests are usually processed within minutes to hours on active platforms.
How long does card withdrawal take?
Card withdrawal speed varies by provider and bank, usually 1-3 business days.
How quickly do bank transfers arrive?
Bank transfers arrive within 1-5 business days usually.
Are cryptocurrency withdrawals instant?
Crypto withdrawals require blockchain confirmations, usually minutes.
Are there withdrawal delays on weekends?
Weekend withdrawal delays are common.
Do holidays affect withdrawal speed?
Fiat withdrawals may be delayed during holidays.
Can withdrawal be accelerated for an additional fee?
Express options may be available for fees.
What determines withdrawal processing time?
Withdrawal time depends on provider policies, verification status, and network speeds.
Are there notifications about withdrawal status?
Withdrawal status notifications are often available through platform dashboards or emails.
Can a withdrawal request be canceled?
Withdrawal cancellation depends on platform policies and timing.
How to register with the payment service?
Registration is typically done via website or exchange platforms offering CraftCoin trading.
What data is needed to create an account?
Information usually includes email, username, password, and sometimes identity verification documents on exchanges.
Can registration be done without email?
Email is generally required; alternative registration methods are rare.
Is phone confirmation required during registration?
Phone verification may be required by some platforms.
Are there age restrictions for registration?
Most platforms require users to be 18+ years old.
Can a corporate account be created?
Corporate accounts depend on the exchange or wallet platform policies.
Is it required to provide real data?
Providing real data is mandatory for compliance on regulated exchanges.
Are there country restrictions for registration?
Country restrictions vary widely depending on local laws and platform policies.
How long does account activation take?
Activation can be immediate or take several days if verification is required.
What verification levels exist?
Exchanges typically have multiple KYC levels with increasing requirements and transaction limits.
What documents are required for basic verification?
Basic verification typically requires government-issued ID and proof of residence.
Are documents needed for full verification?
Full verification may ask for additional documents such as selfies or financial statements.
Are digital copies of documents accepted?
Yes, digital copies are commonly accepted for verification purposes.
How long does the verification procedure take?
Verification can take from minutes to a few days.
Can the service be used without verification?
Limited access with some platforms allows basic use without full verification but with restrictions.
What restrictions apply to unverified users?
Unverified users often face low transaction limits and disabled fiat withdrawals.
Is address confirmation required?
Address proof is standard for enhanced verification levels.
Is a selfie with documents required?
Selfie with documents is often requested for advanced verification.
How often do documents need to be updated?
Documents may need updating every 1-2 years or upon request.
What encryption technologies does the service use?
Crypto projects use SSL/TLS for communication and blockchain cryptography for transactions.
Is two-factor authentication supported?
Most platforms supporting CraftCoin require or recommend 2FA for user accounts.
Are there SMS confirmations for operations?
SMS confirmations may be used for sensitive transactions depending on platform.
Is biometric authentication supported?
Biometric authentication depends on the wallet or exchange app, not CraftCoin itself.
Is blockchain technology used?
Yes, CraftCoin is built on blockchain technology derived from Litecoin’s Scrypt algorithm.
Is there a multi-level security system?
Security layers involve blockchain encryption, user authentication, and wallet protection.
How is user personal data protected?
Data protection follows privacy policies of platforms handling user information and compliance with data regulations.
Is cold storage used for cryptocurrencies?
Cold storage is standard practice for custody wallets but depends on the service provider.
Is there DDoS attack protection?
Major exchanges implement DDoS mitigation; direct DDoS protection for CraftCoin is not detailed.
Are regular security audits conducted?
No public audit reports are available, but best practice is routine audits by exchanges.
What anti-phishing protection measures are provided?
Protection measures include user education, secure login processes, and two-factor authentication.
Is there a suspicious activity detection system?
Exchanges and services typically use monitoring tools to detect fraudulent or suspicious activities.
How does the service combat money laundering?
AML procedures are enforced by licensed exchanges through KYC and transaction monitoring.
Is there blocking of suspicious accounts?
Suspicious accounts are often frozen or blocked during investigations.
What to do when fraud is detected?
Users should report fraud to platform support immediately and follow response protocols.
How to report suspicious activity?
Reporting is typically done via platform support channels or dedicated fraud reporting systems.
Is there compensation for damage from fraudsters?
Compensation is rare and depends on platform policies and insurance.
What user rights exist for disputed transactions?
User rights vary; many platforms have dispute resolution mechanisms and chargeback procedures.
How to dispute account blocking?
Dispute procedures involve contacting support and providing verification or explanations.
Is there insurance against cyber attacks?
Cybersecurity insurance is held by some exchanges, but details are not specified for CraftCoin.
What fees does the service charge for transfers?
Transfer fees depend on blockchain transaction fees and exchange or wallet provider charges.
Are there fees for account funding?
Funding fees vary by platform and payment method used.
Are fees charged for fund withdrawal?
Withdrawal fees depend on platform policies and blockchain network fees.
Are there fees for currency conversion?
Currency conversion fees are applied by exchanges or service providers when converting CRC to fiat or other crypto.
Are there fees for account inactivity?
Account inactivity fees are uncommon in crypto wallet services.
Are there account maintenance fees?
Maintenance fees are typically not charged by decentralized cryptocurrencies themselves.
Are fees charged for operation cancellation?
Transaction cancellation fees are generally not applicable as blockchain tx are irreversible.
Are there fees for expedited operations?
Some exchanges may charge fees for express order execution or withdrawals.
Are there hidden fees?
Transparent platforms disclose all fees; users should review terms to avoid hidden costs.
How are fees calculated for large amounts?
Large transactions may have fees based on network congestion or higher-tier service charges.
Are there different tariff plans in the service?
No public information on structured tariff plans for CraftCoin.
What advantages does VIP status provide?
VIP advantages, if any, would depend on exchange platforms, not the token itself.
How to get preferential conditions?
Preferential conditions are usually granted by exchanges based on trading volume or account status.
Are there free operations per month?
Free operations vary by platform offering CraftCoin trading or wallet services.
Are there discounts for active users?
Some platforms offer fee discounts based on user activity or volume.
Are there corporate tariffs?
Business pricing options depend on exchange or wallet platform policies.
Can individual conditions be obtained?
Custom pricing or conditions are generally negotiated with larger clients on platforms.
Do promotional codes work for fee reduction?
Promotional codes may be offered by exchanges but are unrelated to CraftCoin itself.
Are there cashback programs?
Cashback is uncommon in cryptocurrency token services unless part of exchange incentives.
Are there discounts for transaction volumes?
Volume-based fee discounts are common on larger trading platforms.
Is there an official mobile application?
There is no CraftCoin-specific official standalone mobile app; management is via third-party wallets.
On which platforms is the application available?
Wallet and trading apps supporting CRC are typically available on iOS and Android through third parties.
What functions are available in the mobile application?
Functions include balance tracking, transaction history, and crypto trading through third-party apps.
Does functionality differ from the web version?
Functionality varies by app and platform; web and mobile versions may offer overlapping but not identical features.
Is Touch ID/Face ID supported?
Biometric login depends on wallet apps, generally supported on mobile devices.
Can the application work offline?
Offline functionality is limited to wallet viewing but not transaction processing.
Are there push notifications about operations?
Push notifications depend on the chosen wallet or exchange app.
Is dark theme supported?
Dark mode availability depends on the particular app interface.
How often is the mobile application updated?
App update schedules vary widely depending on the third-party developer.
Are there beta versions of the application?
Beta testing availability depends on third-party wallet or exchange apps.
Is the web interface of the service convenient?
No official web app is described; usability depends on exchange interfaces holding CRC.
Is responsive design supported?
Responsive web design is common in crypto exchanges and wallet platforms.
In which languages is the interface available?
Interface languages depend on the platform used; English is generally supported.
Is there a night mode for the website?
Night mode depends on the host platform or wallet website.
Are hotkeys supported?
Keyboard shortcuts are uncommon in crypto service web interfaces.
Can data be exported?
Some platforms allow exporting transaction history and reports.
Is integration with other services supported?
Integration is via exchange APIs and wallet support, dependent on third-party providers.
How often is the web interface updated?
Update schedules depend on the web platform hosting CRC trading or wallets.
Are there virtual cards in the service?
No virtual card issuance is linked directly to CraftCoin.
Can disposable cards be created?
Disposable cards are not a service provided by CraftCoin.
Is multi-currency account functionality supported?
Multi-currency support depends on wallet or exchange platforms.
Are there investment products?
Investment products are available via platforms trading CRC, but not by CraftCoin directly.
Can interest be earned on balance?
Interest earning depends on third-party DeFi or lending platforms.
Are there credit products?
Credit services are not provided by CraftCoin itself.
Is P2P trading supported?
Peer-to-peer trading is possible through cryptocurrency exchanges listing CRC.
Can cryptocurrencies be bought/sold?
Yes, CraftCoin can be bought and sold on various crypto exchanges.
Is there acquiring for business?
No merchant acquiring service is publicly linked to CraftCoin.
Are mass payouts supported?
Mass payouts are not known as a feature of CraftCoin.
Is there a loyalty program in the service?
No loyalty programs are associated directly with CraftCoin.
How are bonus points earned?
Not applicable.
Is there cashback for operations?
No cashback programs specifically for CraftCoin.
Are there referral programs?
Referral programs depend on the exchange or platform hosting CRC.
What privileges do VIP clients have?
VIP privileges depend on third-party platforms, not CraftCoin itself.
Are there seasonal promotions and offers?
Seasonal promotions would be offered by exchanges or partners.
Can premium status be obtained?
Premium account upgrades are dependent on exchange platforms.
Are there partner discounts?
Discounts through partners are not documented.
Are there corporate loyalty programs?
Corporate loyalty programs are not known for CraftCoin.
Does the service allow operations with online casinos?
No specific support for online casino transactions has been documented.
Are there restrictions on gambling transactions?
Gambling transaction policies depend on the cryptocurrency exchange or wallet service used.
Can accounts be blocked for casino play?
Account blocking policies depend on exchanges' policy, not on CraftCoin.
How does the service view gambling?
No official stance on gambling transactions is public.
Are there special conditions for gambling?
No information on gambling-specific terms and conditions.
Are casino transactions tracked?
Cryptocurrency transactions are recorded on blockchain but tracking by casinos depends on platform tools.
Can operations with gambling sites be hidden?
Transaction privacy depends on wallet and exchange transparency settings.
Are there notifications about gambling expenses?
No dedicated gambling expense notifications.
Are there special fees for gambling operations?
Gambling-related fees depend on exchange/wallet policies.
Can limits be set on gambling?
No specific gambling spending controls associated with CraftCoin.
Is there a self-exclusion function?
No such function is documented for CraftCoin or its service providers.
Can access to gambling sites be restricted?
Not controlled by CraftCoin, depends on user or third-party tools.
Is gambling expense control supported?
No direct support features.
Are there notifications about limit exceedance?
Not available.
Can operations with casinos be blocked?
Typically managed by exchanges if applicable, not by CraftCoin.
Is there gambling expense statistics?
Not provided.
Is a "cooling-off period" supported?
Not documented.
Can help be obtained for gambling addiction?
No services provided.
Is there partnership with player assistance organizations?
No public partnerships known.
How to set up gambling expense notifications?
Not applicable.
Which online casinos accept this payment method?
There is no detailed list of online casinos accepting CraftCoin.
Are there exclusive partnerships with specific casinos?
None publicly disclosed.
Do conditions differ when used in different casinos?
No data available.
Are there special bonuses for using this method in casinos?
No known casino-specific bonuses.
Can the method be used for both deposits and withdrawals in casinos?
No specific documentation available.
Are there geographic restrictions for casino usage?
Restrictions would depend on regional regulations affecting cryptocurrency use.
How do casino operators typically process transactions from this method?
Casino transaction processing involving CRC would follow standard cryptocurrency deposit/withdraw protocols on supported platforms.
Are there typical processing times when used with casinos?
Processing times would align with blockchain confirmation times, generally minutes.
Do casinos usually charge additional fees for this method?
Fees depend on the casino and payment processor.
Are there any known compatibility issues with major casino platforms?
No known compatibility issues documented with major platforms.