What is the official website of the payment service?
https://www.cakorea.com
https://www.cakorea.com
Customer support contacts can be found on the "Contact Us" page of the official website.
+82-2-2076-8000
No verified toll-free support number; typically, large financial institutions offer toll-free numbers for specific services.
No dedicated technical support email provided; generally, financial institutions offer a helpdesk or IT support email on their website.
No verified separate email addresses found; large institutions often provide department-specific emails for customer, technical, and compliance inquiries.
No verified online chat support; industry practice is to offer chat via website or app, usually on support or contact pages.
No verified 24/7 chat support information; financial services often provide chat during business hours, with some extending to round-the-clock coverage.
No verified messenger support; financial institutions may use these channels for updates but not typically for direct service support.
No specific support hours found; industry standard is weekdays 9:00-18:00, with some weekend or holiday coverage depending on service levels.
No verified weekend or holiday support; many institutions extend service for urgent issues but are limited outside business hours.
Yes, regional offices are available; major banks provide in-person services at branch locations for account and payment needs.
The main office is at Seoul Square 28F, 416 Hangang-daero, Jung-gu, Seoul, Korea.
Meetings can typically be scheduled by phone or web form; banks arrange appointments for consultations or account services.
No verified international representatives for Korean office; global banks usually have overseas branches or partner networks.
Korean and English support is generally available; major banks accommodate local and international clients.
Response times vary by channel: phone generally within minutes, email within 1-2 business days, branch immediately upon visit.
Most banks offer priority lines, account managers, or expedited services to high-value and corporate clients.
Callback requests are usually offered via phone or web forms for service consultations or technical issues.
Credit Agricole Korea established in 1974, with local incorporation dating to its branch opening.
Credit Agricole Group, a French multinational banking group, is the sole owner.
South Korea, operating as a branch of Credit Agricole Corporate & Investment Bank.
Established in 1974, developed through regulatory compliance, technology upgrades, and expanding corporate banking services.
No major rebranding found; regular technology and service updates align with group policy and regulatory changes.
Specific director details not disclosed; major banks appoint local CEOs/representatives, and key executives are listed publicly.
Subsidiary of Credit Agricole Group, with partnerships often including Korean banks, financial institutions, and group affiliates.
Credit Agricole S.A. is publicly traded on Euronext Paris; the Korea branch does not trade separately.
Credit Agricole S.A. has a market cap exceeding €30 billion; regional branches are not individually valued.
The Korea operation is a branch; Credit Agricole has subsidiaries globally, including asset management and insurance entities.
Licensed by South Korea’s Financial Services Commission as a foreign bank branch for corporate and payment services.
Operates in South Korea officially; parent group operates in Europe, Asia-Pacific, and worldwide.
No verified licenses for cryptocurrency operations; banks comply with regulatory standards for digital asset handling.
Strict adherence to AML/KYC requirements as mandated by Korean financial regulations.
No public listing of PCI DSS; payment providers typically adhere to PCI DSS, ISO 27001, and other data protection standards.
Regular security audits are standard; banks review IT and compliance systems periodically and as required by regulators.
Client funds are insured in accordance with Korean banking law, covering deposits and operational risks.
Complies with international banking, AML, KYC, FATF, and data security standards appropriate to global bank operations.
No major recent regulatory violations publicly disclosed; banks maintain compliance to avoid penalties.
Reviews may be found on financial forums, banking review sites, Google, and specialized Korean rating platforms.
Typical complaints include complex procedures, documentation requirements, and occasional delays in international payments.
Clients praise reliability, international network, corporate transaction capabilities, and strong compliance standards.
Withdrawal issues are rare; standard resolution is through branch support and customer service if delays occur.
Web interface is standard for banks; usability is rated positively for professional clients but may be less so for retail users.
Transaction speed satisfaction is generally high for domestic transfers; international payments may have longer processing.
Most professional and corporate users recommend major bank services for stability and global functionality.
Experts rate global banks as highly reliable due to strong regulatory, technological, and compliance frameworks.
Group regularly receives banking industry honors; specific office awards are less commonly publicized.
Credit Agricole Group participates in international and regional payment rankings; Korean office rankings not separately listed.
Services that meet regulatory standards are endorsed for use by regulators; full compliance is maintained.
Partners view Credit Agricole as dependable, with high compliance, strong global network, and corporate expertise.
Innovation is noted for corporate financing, cross-border solutions, and adoption of secure technologies.
No specific certificates listed; major banks obtain ISO certifications and banking service awards.
Yes, participation in banking forums, fintech conferences, and business events is standard for major banks.
Positions as a provider of corporate banking, investment, and payment solutions with emphasis on global expertise.
Supports KRW, USD, EUR, GBP, JPY, and additional major currencies for international transactions.
No public cryptocurrency support; industry practice is to support regulated tokens if permitted by law.
No proprietary cryptocurrency or token; focus remains on fiat and regulated financial instruments.
Currency conversion is available for supported fiat currencies in accordance with central bank rates.
Exchange rates are sourced from official central bank data plus dynamic interbank market rates.
Rates are updated periodically during banking hours and may reflect real-time interbank adjustments.
Stablecoin support not offered; licensed banks typically do not support stablecoin transactions unless regulated.
Limited support for exotic currencies; conversions usually offered for the world's major currencies.
Currency operations comply with regulatory limits and sanctions in each jurisdiction.
Supports domestic and international wire transfers, SWIFT payments, and corporate payment solutions.
Internal bank transfers are available for clients with registered accounts at the institution.
Transfers to bank cards are typically supported through linked debit/credit card products.
Yes, full support for local and international bank account transfers.
Bill payment services are offered for major utilities and corporate billing as permitted by local partnership agreements.
Recurring payment arrangements are available for corporate and professional account holders.
Automatic transfer scheduling can be configured for regular payments and settlements.
Payment scheduling is available for future-dated and recurring transactions.
Group or batch payment options are generally available for business and corporate clients.
Payment link creation may not be available; some corporate e-payment platforms offer this for specific use cases.
Minimum limits vary by operation, typically from KRW10,000 or more depending on transaction type.
Maximum limits are set by regulators, with higher thresholds for verified and corporate accounts.
Daily transaction limits apply, based on account type and regulatory requirements.
Limits are defined by regulatory standards and internal risk policies, especially for foreign transfers.
Limits can be increased upon request, with additional verification or documentation required for higher thresholds.
Higher limits are granted to verified clients as part of risk assessment and compliance review.
New accounts face lower limits and more stringent checks which increase post-verification.
Geographic and regulatory variations apply; international transfers subject to cross-border rules.
Banks can temporarily block transactions for suspected fraud, compliance review, or security issues.
Banks impose daily transaction count limits for risk control and regulatory compliance.
Minimum account funding amounts vary, often KRW10,000 or as prescribed by product type.
Funding supported via bank transfers, cash deposits, payment orders, and intra-bank transactions.
Funding fees depend on method and currency; bank transfers often carry nominal or waived fees for corporate clients.
Minimum funding thresholds align with product type and regulatory requirements, starting from KRW10,000 or equivalent.
Funding is credited instantly or within 1-2 business days, depending on method and origin.
Withdrawals made via bank transfer, cash pickup at branch, or through linked card withdrawal.
Withdrawal fees vary by method, currency, and amount, and are disclosed in bank’s fee schedule.
Withdrawal processing usually occurs within 1 business day, longer for cross-border or large transactions.
Withdrawal limits are set according to account type, regulatory standards, and risk management policies.
Card funding is typically credited in real-time or within minutes.
Domestic transfers occur same day; international transfers require 1-3 business days depending on routing.
No support for cryptocurrency transfers; typical industry standards are within minutes to hours for such payments.
Internal transfers usually processed instantly or within minutes.
Weekend funding may be delayed until next business day, unless using instant payment channels.
National holidays can delay processing; funds are credited next available business day.
Accelerated crediting may be available for urgent corporate payments, with additional fees.
Funding speed depends on method, origin, time of day, compliance checks, and operational risk rules.
Clients receive notifications via app, email, or SMS about funding initiation, completion, or errors.
Contact customer support with transaction details; banks investigate and resolve delayed or failed funding.
Withdrawal requests processed within business hours, usually the same or next business day.
Card withdrawals process instantly at ATMs, while bank-initiated card withdrawals take up to 1 business day.
Domestic transfers are completed same day; cross-border incoming credits within 1-3 business days.
No cryptocurrency withdrawal support available.
Withdrawals requested on weekends may be processed on the next business day.
Holidays delay withdrawal settlement to the next available business day.
Expedited withdrawal options may be offered for corporate customers, with additional charges.
Processing time depends on transaction type, compliance, currency, destination, and time of request.
Withdrawal status notifications sent via SMS, email, or online banking alerts.
Withdrawals can often be canceled up to processing cut-off; after debit, reversal must be requested through support.
Registration typically via branch visit or online application, submitting personal/corporate data and documents.
Required information includes personal identification, contact details, financial data, and legal documentation.
Email is highly recommended for account management; alternative contact methods may be allowed but are less common.
Phone confirmation is generally required for verification and security purposes.
Account holders must meet minimum age criteria, commonly 18 years or older.
Corporate accounts can be established by providing business registration and legal entity documentation.
Full legal and personal data is required for registration and compliance.
Only Korean residents and qualifying foreign nationals/businesses can register; further restrictions may apply.
Activation occurs same day to several business days, pending verification and approval.
Multiple verification levels including basic, enhanced, and corporate, with requirements escalating for higher limits.
Basic verification requires national ID, passport, or driver’s license, plus proof of address.
Full verification requires extended documents: business registration, financial statements, or legal contracts for corporate users.
Digital copies are accepted via secure upload or email, subject to verification procedures.
Standard verification takes 1-3 business days, expedited options may be available.
Unverified users may be restricted to basic inquiry functions and cannot transact or access full service.
Unverified users have low transaction limits, limited features, and may be barred from sending/receiving funds.
Address confirmation required through documents such as utility bills, lease agreements, or registration certificates.
Increasingly, banks require a photo/selfie with documentation as part of enhanced identity verification.
Documents updated upon expiry, major account changes, or periodic regulatory reviews.
Industry-standard encryption (SSL/TLS), end-to-end security protocols, and secure data storage are applied.
Two-factor authentication is supported for online banking, typically with mobile or hardware tokens.
SMS confirmations are sent for key transactions, logins, and account changes.
Biometrics such as fingerprint, face recognition are supported in mobile app access.
Blockchain is not directly used in retail or corporate payments; research and compliance with technology continue industry-wide.
Multi-layer security systems protect transactions, including authentication, encryption, and fraud prevention.
Personal data is protected by regulatory requirements for privacy, secure IT systems, and internal compliance controls.
Not applicable; no support for cryptocurrency custody or cold storage.
DDoS mitigation is deployed using secure infrastructure, monitoring, and scalable response protocols.
Regular internal and external audits verify compliance, IT security, and risk management.
Anti-phishing tools include website verification, user alerts, and email authentication.
Fraud detection systems monitor transactions, trigger alerts, and block suspicious activity.
Automated screenings, transaction monitoring, reporting, and KYC procedures aligned with AML regulations.
Suspicious accounts are temporarily or permanently blocked following compliance investigation.
Immediately contact customer support and file a report; investigations and account protections are initiated.
Suspicious activity should be reported via direct customer support contact, hotline, or secure web forms.
Compensation for fraud-related losses may be provided following investigation and insurance guidelines.
Users may file formal disputes, request investigations, and pursue resolution based on regulatory procedures.
Account blocking disputes require support contact and submission of supporting documentation for review.
Cyber insurance may cover operational losses; banks maintain internal, third-party, and regulatory-required protections.
Transfer fees vary by type, amount, and destination; fee schedules are published on the official website.
Some funding methods incur fees, depending on type and currency; fee transparency is maintained.
Withdrawal fees differ by method, location, and amount, published for client review.
Currency conversion fees apply for cross-currency transactions, based on amount and exchange rate margin.
Account inactivity fees rarely apply; most banks provide clear inactivity or dormancy fee policies.
Account maintenance may incur monthly or annual fees for certain account types.
Cancellation fees may be applied for processed transactions, depending on operational costs and support involvement.
Express service fees can apply for urgent or priority transactions, especially for large corporate transfers.
Fee transparency is standard; banks provide clear disclosures in published materials and contracts.
Large transaction fees are determined by tiered rates, percentage of amount, and special conditions.
Multiple tariff plans exist for retail, corporate, and VIP clients with varying fee structures.
VIP clients benefit from higher limits, priority service, dedicated managers, and preferential fee structures.
Preferential conditions offered via account upgrades, meeting criteria for assets, volume, or corporate status.
Some accounts include free domestic transfers, alerted in fee plans and account agreements.
Active user discounts, loyalty points, or tiered benefits may be available for frequent transactions.
Corporate tariffs offer tailored pricing, bulk transaction benefits, and specialist account management.
Custom pricing can be negotiated for large-volume clients and businesses.
Fee reduction codes may be available during special promotions or partnership campaigns.
Cashback programs are rarely offered for banking clients but may come with affiliated card products.
Volume-based discounts apply to corporate or high-frequency accounts.
No dedicated consumer mobile app; business clients may access online banking through web or internal business apps.
Web access is supported for all platforms with browser compatibility; mobile-specific apps not verified.
Mobile applications, when available, offer viewing balances, initiating transfers, and managing accounts.
Functionality may be limited in mobile apps; full features accessible online or at branch.
If mobile apps are used, biometric authentication (Touch ID/Face ID) is integrated.
Offline capability is not typical for banking apps; internet is required for transactions and account management.
Push notifications, SMS, and email alerts provided for transactions and important account events.
Dark mode available on most modern banking apps and web platforms, if supported.
Banking apps are updated regularly to comply with security and feature enhancements.
Beta versions may be offered to select users for testing new functionalities.
Web interface is designed for professional use, emphasizing functionality and compliance.
Responsive web design standard for accessibility across devices.
Interface available in Korean and English for convenience of local and international clients.
Night or dark mode may be available for web platform, depending on feature updates.
Hotkey or shortcut support may be built into advanced platforms for faster navigation.
Data export for statements, transactions, and reporting is supported in common formats (PDF, CSV).
APIs are available for corporate clients and partners to integrate payment and banking functions.
Integrations supported for corporate ERP, accounting systems, and payment providers.
Regular updates maintain security, compliance, and feature enhancements per regulatory and business needs.
Virtual card issuance is possible for corporate expense and payment management.
Disposable or temporary card creation may be possible for specific payment needs.
Multi-currency accounts are available for clients with international operations.
Investment services are available for corporate clients, managed by affiliated asset management branches.
Interest may be earned on certain account types and deposit products.
Credit and loan products offered for corporate clients.
No retail P2P trading functions; corporate clients access investment and FX markets via professional channels.
Cryptocurrency trading is not supported for this institution.
Merchant acquiring services for corporate and business clients are provided.
Mass or bulk payout features for payroll, supplier payments, and business operations are supported.
Loyalty programs are not typical for business banking; affiliate card products may include points.
Bonus points usually accrue through card usage, special offers, or partner merchant spending.
Cashback may be available for select card products associated with business banking services.
Referral programs are not standard but may be offered in partnership initiatives or special campaigns.
VIP privileges include priority service, special rates, and dedicated account management.
Seasonal or campaign-based promotions may be run for business services and card products.
Premium account status is available through specific criteria, e.g., asset level or business relationship.
Partner discounts available via card products, business alliances, and merchant networks.
Corporate loyalty features are available through business banking and relationship programs.
Online casino transactions are generally restricted or prohibited by licensed financial institutions.
Most banks block or monitor gambling-related transactions to comply with regulatory and risk requirements.
Accounts may be suspended or investigated if casino activity breaches terms or AML policies.
Gambling transactions are treated as high-risk and usually subjected to enhanced monitoring or restriction.
Special high-risk terms and mandatory reporting may apply for gambling-related payments.
Casino transactions are monitored for AML/KYC compliance.
Transactions cannot legally be hidden; banks maintain full transparency due to compliance requirements.
Notifications for gambling expenses issued as part of standard transaction or activity alerts.
Higher fees or restrictions may apply for high-risk activities like gambling.
Gambling transaction limits may be set according to account policy or regulatory orders.
Self-exclusion features embedded for corporate clients with risk management needs.
Banks may block transactions to known gambling sites on request or via compliance systems.
Expense control tools for gambling exist for compliance, risk management, and client request purposes.
Clients receive alerts for exceeding set limits, including for gambling or high-risk transactions.
Casino operations are blocked or flagged in accordance with Korean and group policies.
Gambling category analytics provided to corporate clients for risk monitoring.
Cooling-off periods for high-risk transactions are available at client or compliance request.
Assistance is referred to partner organizations and support groups outside banking services.
Support partnerships may exist for business clients managing workplace welfare.
Notifications configured in transaction settings or via support request, following risk management guidelines.
Most online casinos do not accept direct bank transfers from licensed institutions due to restrictions.
No exclusive casino partnerships known for this payment service.
Conditions may vary according to the casino’s payment system and geographic location.
No special bonuses offered for casino payments.
Licensed banks typically restrict casino-related payment and withdrawal operations.
Geographic and regulatory restrictions apply; casino payments commonly blocked in Korea.
Transactions processed via normal banking channels but subject to enhanced review and possible rejection.
Processing times for casino transactions align with regular bank payment channels but may be delayed for compliance checks.
Additional fees may apply for high-risk transactions, subject to casino and banking policy.
Compatibility issues arise due to bank restrictions and regulatory compliance, often resulting in declined transactions.